Medical Secretary

· Coordinate patients through their treatment pathway ensuring compliance to 18 weeks RTT, cancer pathways and local waiting time targets.

· Transcribe from audio, copy type, edit or shorthand (where appropriate), all clinical letters and other correspondence as required by the consultant and team, ensuring layout, spelling, grammar and punctuation is correct and consistent.

· Act as a first point of contact on behalf of the Consultants and the Trust and deal effectively and courteously with all enquiries from GP’s, patients, carers and other departments within the Trust.

· Assess all enquiries, deal with effectively and respond appropriately in a timely manner.

· Act as a key point of contact for health service employees at all levels, both within the Trust and outside agencies.

· Attend meetings as requested, taking minutes as appropriate.

· Organise own work schedule, adapt the schedule as required to meet commitments to others within the agreed timescales, where this is not possible give notification promptly with reasons to medical secretary supervisor.

· Maintain stationery and office supplies as part of the team

· Maintain secretarial procedure for the department.

· Maintain a filing system that facilitates the effective running of the department and personally.

· Opening of post and emails, prioritising, processing and/or passing on or actioning as appropriate.

· Process referral letters ensuring the consultant assess these for urgency.

· Manage patient records appropriately, ensuring an up to date record is maintained of all electronic and paper case notes returned from wards and clinics and all medical notes dispatched appropriately to other departments or hospitals. Ensure medical notes are returned to medical records department at the earliest opportunity.

· Support consultant and fracture clinic team in Virtual Fracture Clinic as required.

You’ll learn the following whilst working at the trust:

1. An in depth understanding of the roles and responsibilities involved in working within the NHS

2. Knowledge of the systems used, to effectively complete your role to the highest standard at all times

3. A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

As a member of NHS Professionals, you have fantastic benefits

Audio Typing experience

Good typing skills

Good customer service

· To provide comprehensive administrative, clerical and audio typing to support Consultants, Registrars and the wider trauma and orthopaedic team.

· Work in a team based secretarial service, providing support for each other and ensuring continuity of service.

· Act as a person of liaison between patients, GPs, other staff and outside agencies., By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience., A-Level or equivalent (preferred), Audio Typing: 1 year (preferred)

· Competitive pay rates – work this week, get paid next week, · Varied working options to suit your lifestyle – access to the Bank gives you options of ad hoc shifts or longer-term placements

· Training and development opportunities – Keep up with the essentials and more

· Build holiday allowance for every shift you work – your work life balance is important to us

· Stakeholder pension scheme available – a flexible future for you and yours

Who are NHS Professionals?

We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.

NHS Professionals

William Harvey Hospital, Ashford TN24 0LZ

Full-time