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- Tasks: Drive operational excellence and scalable growth across NHS Professionals.
- Company: Join NHS Professionals, the largest NHS flexible staff bank.
- Benefits: Generous leave, pension contributions, and employee wellbeing programmes.
- Other info: Inclusive employer committed to diversity and continuous improvement.
- Why this job: Make a real impact in healthcare while leading innovative operational strategies.
- Qualifications: Masters degree and proven experience at Board level required.
The predicted salary is between 75000 - 100000 £ per year.
NHS Professionals is recruiting an Enterprise Chief Operating Officer. As the Enterprise Chief Operating Officer (COO), you will be responsible for driving operational excellence, efficiency, and scalable growth across the organisation. This is a key member of the Executive Committee, and as the COO, you will be responsible for overseeing end-to-end business revenue and operations, to ensure NHS Professionals delivers profitable and high-quality staffing solutions to clients. The role of Enterprise COO will work closely with the CEO to develop and implement a high-performing, data-driven, and customer-centric revenue delivery model that supports sustainable growth, strengthens commercial performance, and embeds a culture of continuous improvement.
Responsibilities
- Overseeing the day-to-day operations and effective functioning of the business, ensuring NHSP remains the provider of choice for NHS Trusts and flexible workers.
- Partner with the CEO to shape the business strategy, translating the vision into actionable plans.
- Optimise performance and drive overall growth and profitability.
- Accelerate the use of technology to deliver continued improvement and client satisfaction.
- Lead innovation in client acquisition and retention, revenue and margin delivery.
- Build a strong external image for NHS Professionals and create opportunities to enhance the profile of its services.
- Anticipate, review and evaluate opportunities and threats in the external environment and maintain the competitiveness and adaptability of the company.
- Develop and maintain constructive relationships with a variety of partners in the health system and central government, including NHS Trusts, Department of Health & Social Care, and NHS England.
About The Candidate
- Masters Degree level or equivalent professional qualification and/or work experience.
- Proven experience working at Board level.
- Proven experience as a Chief Operations Officer or in a similarly senior role.
- Strong understanding of digital and business operations functions.
- Experience in operational delivery at scale.
- Demonstrable competency in strategic planning and digital business development.
- Experience in managing complex programmes and leading cross-functional teams.
- Significant experience of directing and influencing functions across an enterprise.
- Technological Proficiency: understanding of technologies and business processes.
- Strategic vision and the ability to align initiatives, business objectives and long-term goals.
- Change and portfolio management.
- Customer Experience focus.
- Knowledge of industry regulations and compliance requirements.
- Excellent interpersonal and communication skills.
- Strong problem-solving and decision-making abilities.
- High drive with the ability to work cohesively/collaboratively within the Executive Committee.
- Agility and adaptability.
Benefits
- Generous annual leave allowance with the ability to buy and sell - 27 days per year, plus bank holidays.
- A commitment to talent management & development.
- Values Star of the Month! - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers.
- Pension – We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme.
- Life Assurance.
- Group Income Protection.
- Wellbeing Programme.
- Employee Assistance Programme.
- Employee Engagement & discounts platform.
About NHS Professionals
NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS. NHSP is committed to being an inclusive employer of choice, working with a variety of partner organisations which provide valuable insights and best practice. We are accredited as a Top Employer by the Top Employers Institute and recognised as one of the Sunday Times Best Places to Work.
Equality, Diversity & Inclusion (EDI)
- To ensure we become an inclusive recruiter of choice, encompassing a fully diverse workforce, which truly reflects society.
- To proactively embed the EDI agenda, in a meaningful way, in all that it does.
- To create a psychologically safe environment in which everyone can thrive and be at their best.
- To actively support and include disabled people as part of our commitment to the Disability Confident scheme, including offering an interview to applicants who meet the minimum criteria and choose to apply under the scheme.
We particularly welcome applications from people from minority groups and will provide support to ensure an equitable process.
Enterprise Chief Operating Officer in Hemel Hempstead employer: NHS Professionals
Contact Detail:
NHS Professionals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Chief Operating Officer in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector and let them know you're on the lookout for opportunities. A personal recommendation can go a long way in landing that COO role.
✨Tip Number 2
Prepare for those interviews by researching NHS Professionals inside out. Understand their mission, values, and recent developments. This will help you tailor your responses and show you're genuinely interested in driving operational excellence.
✨Tip Number 3
Showcase your strategic vision! Be ready to discuss how you would align initiatives with business objectives. Use examples from your past experiences to demonstrate your ability to lead cross-functional teams and drive growth.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Enterprise Chief Operating Officer in Hemel Hempstead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience that aligns with the role of Enterprise COO. We want to see how your skills can drive operational excellence and support sustainable growth at NHS Professionals.
Showcase Your Leadership Experience: As a key member of the Executive Committee, it's crucial to demonstrate your proven experience at Board level. Share specific examples of how you've led cross-functional teams and influenced business strategy in your previous roles.
Highlight Your Tech Savvy: Given the emphasis on technology in this role, make sure to mention your understanding of digital business operations. We’re keen to see how you’ve used tech to enhance client satisfaction and operational efficiency in the past.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and get you into our system quickly!
How to prepare for a job interview at NHS Professionals
✨Know Your Numbers
As a potential COO, you’ll need to demonstrate your understanding of operational metrics. Brush up on key performance indicators relevant to NHS Professionals, such as staffing efficiency and client satisfaction rates. Be ready to discuss how you've used data to drive decisions in your previous roles.
✨Align with the Vision
Familiarise yourself with NHS Professionals' mission and values. During the interview, articulate how your strategic vision aligns with their goals. Show that you can translate high-level objectives into actionable plans that enhance operational excellence and growth.
✨Showcase Your Leadership Style
Prepare examples that highlight your experience in leading cross-functional teams and managing complex programmes. Discuss your approach to fostering collaboration and innovation, especially in a healthcare context. This will help demonstrate your fit for the Executive Committee.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and decision-making abilities. Think about challenges you've faced in previous roles and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.