· Communicating with staff, patients or public requiring tact or persuasive skills
· Receive, understand, and respond to requests and queries in person, via phone, chat, or email.
· Provide administrative support and carry out typing duties, including minute taking as required.
· Advise customers on appropriate actions to take to resolve their queries.
· Demonstrate an ability to prioritise work within timescale.
· Attending meetings and liaising with other sites, units, and departments.
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An in depth understanding of the roles and responsibilities involved in working within the NHS.
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Knowledge of the systems used, to effectively complete your role to the highest standard at all times.
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A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation.
You’ll have the following skills/experience:
· Excellent telephone manner.
· Excellent communication skills (written and verbal).
· Excellent IT skills and proficient with MS Office.
· Typing skills.
· Minute taking skills.
This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience., By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.
· Competitive pay rates- work this week, get paid next week, · Varied working options to suit your lifestyle- access to the Bank gives you options of ad hoc shifts or longer-term placements
· Training and development opportunities- Keep up with the essentials and more
· Build holiday allowance for every shift you work- your work life balance is important to us
· Stakeholder pension scheme available- a flexible future for you and yours
Who are NHS Professionals?
We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members.
NHS Professionals
Bury New Road, Prestwich M25 3BL
Full-time
Contact Detail:
NHS Professionals Recruiting Team
