Senior Complex Care Delivery Manager - Children and Young People (CYP)
Senior Complex Care Delivery Manager - Children and Young People (CYP)

Senior Complex Care Delivery Manager - Children and Young People (CYP)

London Full-Time 52900 - 61400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead complex care services for children and young people, ensuring effective multi-disciplinary collaboration.
  • Company: Join NHS North West London ICB, dedicated to improving health and care across diverse communities.
  • Benefits: Enjoy a competitive salary, professional development opportunities, and a supportive work environment.
  • Why this job: Make a real impact on children's mental health while working in a dynamic, inclusive team.
  • Qualifications: Must have a master's level education or equivalent experience in a relevant field.
  • Other info: This role requires UK professional registration and offers a chance to influence healthcare policy.

The predicted salary is between 52900 - 61400 £ per year.

Employer: NHS North West London ICB Employer type: NHS Site: NHS North West London ICB Town: London Salary: £61,927 – £68,676 Inclusive of HCA Per Annum Salary period: Yearly Closing: 21/02/2025 23:59 Interview date: 21/03/2025 Senior Complex Care Delivery Manager – Children and Young People (CYP) NHS AfC: Band 8a Job overview Do you want to make a difference and influence Complex Care services for children and young people (CYP) in NW London? An exciting opportunity has arisen for a permanent Registered Nurse, Allied Health Professional or Social Worker with excellent clinical/client skills and ability to apply them in multi-disciplinary assessment and intervention of complex cases, to take on a dynamic role supporting the Children and Young People, Learning Disability, and Autism team within the ICB. The work will include chairing, arranging and leading statutory tasks such as Care Education and Treatment Reviews; Local Area Emergency Protocol meetings; and the three borough Dynamic Support Register monthly meetings. Main duties of the job The successful candidate will role model ethical decision making for complex care arrangements and collaborate with senior managers and other partners across agencies. They will also develop and maintain communication with networks of key stakeholders and service users to support the senior delivery of local learning disability and autism transformation, and undertake ICB duties under the Special Educational Needs and Disabilities (SEND) reforms for people aged up to 25. This varied work will involve sensitive meetings that will demand personal resilience and a focused commitment to progressing time-critical actions across our Integrated Care System and local Place Based Partnerships, whilst being supported by senior colleagues in the team. The work also includes leading the exciting new development of mental health co-production work across the Inner cluster with our voluntary sector, mental health Trusts and Local Authority partners. The ideal candidate will be able to demonstrate highly developed communication skills used effectively and calmly in difficult situations and with challenging people, being clear in influencing others in line with legal expectations and best practice. You will also have knowledge and experience of various models of understanding children and young people’s mental health needs. You will have the ability to act proactively and with a high level of independence within appropriate operational guidelines. Working for our organisation NHS North West London Integrated Care Board (NHS NWL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in eight boroughs across North West London: Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Royal Borough of Kensington and Chelsea and Westminster. The local population is large and diverse, with a wide range of health and care needs that are evolving all the time. Working with our partners including Councils, NHS provider Trusts, GPs and voluntary and community organisations, we plan and allocate NHS resource to deliver a wide range of services including urgent and emergency care, mental health, primary care, elective hospital services and community care. Working for us, you can help ensure that our residents and patients have access to the right services when they need them and assist them take greater care of their own health to ensure they live longer, healthier lives. To do this we will: improve outcomes in population health and healthcare reduce inequalities in health outcomes, experience, and access enhance productivity and better value for money support broader social and economic development within our area. We\’re proud of our staff and the contribution they make and are committed to developing their knowledge and skills in a supportive, inclusive, and values-led organisation. Detailed job description and main responsibilities For more information on the detailed job description and main responsibilities for this role, please read the job description and person specification document provided on this advert. Person specification Qualifications Educated to masters level or equivalent level of experience of working at a senior level in specialist area. Extensive knowledge of specialist areas, acquired through post graduate diploma or equivalent experience or training plus further specialist knowledge or experience to master’s level equivalent. Member of relevant professional Body. Knowledge training and experience Evidence of post qualifying and continuing professional development. Must have an understanding of the background to and aims of current healthcare policy in London and appreciate the implications of this on engagement. Should have an appreciation of the relationship between NHS England and individual provider and commissioning organisations. You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. #J-18808-Ljbffr

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Contact Detail:

NHS North West London Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Complex Care Delivery Manager - Children and Young People (CYP)

✨Tip Number 1

Familiarise yourself with the latest healthcare policies and reforms in London, especially those related to children and young people. This knowledge will not only help you understand the context of the role but also demonstrate your commitment to staying updated in your field.

✨Tip Number 2

Network with professionals already working in complex care delivery or related fields. Engaging with current employees or attending relevant events can provide insights into the organisation's culture and expectations, which can be invaluable during interviews.

✨Tip Number 3

Prepare for potential interview scenarios by practising how you would handle sensitive meetings and challenging situations. Think about specific examples from your past experiences that showcase your resilience and communication skills in high-pressure environments.

✨Tip Number 4

Research the Integrated Care System and local partnerships in North West London. Understanding how these entities work together will allow you to speak knowledgeably about collaboration and integration during your interview, highlighting your readiness for the role.

We think you need these skills to ace Senior Complex Care Delivery Manager - Children and Young People (CYP)

Clinical Assessment Skills
Multi-disciplinary Collaboration
Leadership Skills
Effective Communication
Conflict Resolution
Knowledge of SEND Reforms
Understanding of Mental Health Needs
Stakeholder Engagement
Project Management
Resilience in High-Pressure Situations
Ethical Decision Making
Proactive Problem Solving
Experience in Complex Care Delivery
Knowledge of Healthcare Policy

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Senior Complex Care Delivery Manager position. Understand the key responsibilities and required qualifications to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in complex care delivery, particularly with children and young people. Use specific examples that demonstrate your skills in multi-disciplinary assessment and intervention.

Showcase Communication Skills: Given the importance of communication in this role, provide examples of how you've effectively communicated in challenging situations. Highlight any experience you have in leading meetings or collaborating with various stakeholders.

Tailor Your Application: Make sure your application is tailored to the NHS North West London ICB's values and mission. Reflect on how your personal values align with their commitment to improving health outcomes and reducing inequalities.

How to prepare for a job interview at NHS North West London

✨Understand the Role and Responsibilities

Make sure you thoroughly read the job description and understand the key responsibilities of a Senior Complex Care Delivery Manager. Be prepared to discuss how your experience aligns with the specific duties, such as leading statutory tasks and collaborating with multi-disciplinary teams.

✨Demonstrate Communication Skills

Given the nature of the role, it's crucial to showcase your communication skills during the interview. Prepare examples of how you've effectively communicated in challenging situations, especially when dealing with sensitive topics or difficult stakeholders.

✨Showcase Your Knowledge of Mental Health Needs

Be ready to discuss various models of understanding children and young people's mental health needs. Highlight any relevant experience or training that demonstrates your expertise in this area, as it will be vital for the role.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your decision-making and problem-solving abilities. Think about past experiences where you had to make ethical decisions in complex care arrangements and be ready to explain your thought process.

Senior Complex Care Delivery Manager - Children and Young People (CYP)
NHS North West London
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