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- Tasks: Lead daily operations at the NWL System Coordination Centre and manage emergency pressure responses.
- Company: Join NHS North West London ICB, dedicated to improving health services across diverse communities.
- Benefits: Enjoy a supportive work culture with opportunities for skill development and a focus on community impact.
- Why this job: Make a real difference in healthcare while collaborating with various partners to enhance patient outcomes.
- Qualifications: Strong communication skills and ability to thrive under pressure are essential; experience in healthcare is a plus.
- Other info: Work includes a 7-day rota system, ensuring continuous support for the community.
The predicted salary is between 43200 - 72000 £ per year.
Are you an operational leader, with strong communication and prioritising skills? If so, we would like the opportunity to hear from you.
The NWL System Coordination Centre supports the local implementation of the national OPEL framework (Operational Pressures Escalation Levels), which aims to assess emergency pressures across the NWL ICS, understand local system action to provide assurance and escalation where additional support is required. The operating model of the System Coordination Centre has a collaborative and supportive approach to all providers of care (local authority, primary care, community, mental health and acute) to ensure NWL best manages emergency pressures.
The post holder will be managing the day-to-day NWL System Coordination Centre management function, ensuring effective implementation of the agreed NWL surge management framework. There will be an expectation for the individual to understand performance systems within NWL and also to work collaboratively with colleagues across NWL. The NWL System Coordination Centre operates across a 7-day working week including bank holidays; therefore, the requirement would be for the post holder to work within a rota system to ensure the 7-day working week is maintained.
The post will be responsible to the Head of Performance and Planning and accountable to the Assistant Director of Planning and Performance.
Any applicant must demonstrate strong communication and relationship-building skills and have the ability to work under pressure.
NHS North West London Integrated Care Board (NHS NWL ICB) is a statutory body responsible for planning and allocating health and care resources to improve the lives of people in eight boroughs across North West London: Brent, Ealing, Hammersmith and Fulham, Harrow, Hillingdon, Hounslow, Royal Borough of Kensington and Chelsea, and Westminster.
The local population is large and diverse, with a wide range of health and care needs that are evolving all the time. Working with our partners including Councils, NHS provider Trusts, GPs, and voluntary and community organisations, we plan and allocate NHS resource to deliver a wide range of services including urgent and emergency care, mental health, primary care, elective hospital services, and community care.
Working for us, you can help ensure that our residents and patients have access to the right services when they need them and assist them in taking greater care of their own health to ensure they live longer, healthier lives.
To Do This We Will:
- Improve outcomes in population health and healthcare.
- Reduce inequalities in health outcomes, experience, and access.
- Enhance productivity and better value for money.
- Support broader social and economic development within our area.
We’re proud of our staff and the contribution they make and are committed to developing their knowledge and skills in a supportive, inclusive, and values-led organisation.
For further details / informal visits contact: Name: Sharon Pienarosa Job title: Head of Performance and Planning Email address: Telephone number: 07557 489922
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SCC Senior Delivery Manager employer: NHS North West London
Contact Detail:
NHS North West London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SCC Senior Delivery Manager
✨Tip Number 1
Familiarize yourself with the OPEL framework and its implementation in the NWL area. Understanding how emergency pressures are assessed and managed will give you a significant advantage during discussions with our team.
✨Tip Number 2
Highlight your experience in managing operational functions, especially in healthcare settings. Be prepared to discuss specific examples of how you've successfully implemented management frameworks or improved performance systems in previous roles.
✨Tip Number 3
Demonstrate your strong communication and relationship-building skills by preparing to share instances where you've collaborated with various stakeholders, such as local authorities or healthcare providers, to achieve common goals.
✨Tip Number 4
Since the role requires working within a rota system, be ready to discuss your flexibility and willingness to work across a 7-day week. This shows your commitment to ensuring that the System Coordination Centre operates effectively at all times.
We think you need these skills to ace SCC Senior Delivery Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the SCC Senior Delivery Manager position. Highlight key responsibilities and required skills, such as operational leadership and strong communication abilities, in your application.
Tailor Your CV: Customize your CV to reflect your experience in managing operational functions and working collaboratively with various stakeholders. Emphasize any relevant experience in emergency care or health service management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the NWL System Coordination Centre's mission. Discuss how your skills align with their goals, particularly in managing emergency pressures and improving healthcare outcomes.
Highlight Relevant Experience: In your application, provide specific examples of past experiences where you successfully managed teams or projects under pressure. This will demonstrate your ability to thrive in a fast-paced environment, which is crucial for this role.
How to prepare for a job interview at NHS North West London
✨Showcase Your Leadership Skills
As a Senior Delivery Manager, it's crucial to demonstrate your operational leadership abilities. Prepare examples of how you've successfully led teams in high-pressure situations and managed day-to-day operations effectively.
✨Emphasize Communication and Relationship-Building
Strong communication skills are essential for this role. Be ready to discuss how you've built relationships with various stakeholders, including local authorities and healthcare providers, to ensure collaborative efforts in managing emergency pressures.
✨Understand the OPEL Framework
Familiarize yourself with the national OPEL framework and its application within the NWL System Coordination Centre. Being able to discuss its importance and how it impacts service delivery will show your preparedness for the role.
✨Demonstrate Flexibility and Commitment
Since the role requires working within a 7-day rota system, express your willingness to adapt to varying schedules. Highlight any previous experiences where you successfully managed work-life balance in similar demanding environments.
