Support Worker – Café Connect

Support Worker – Café Connect

Glasgow Part-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our Café team to serve delicious food and drinks at Leverndale Hospital.
  • Company: NHS Greater Glasgow and Clyde is a leading healthcare provider in the UK, serving millions.
  • Benefits: Enjoy a Monday to Friday schedule with flexible hours and a supportive work environment.
  • Why this job: Make a difference in people's lives while working in a vibrant café atmosphere.
  • Qualifications: No prior experience needed, just a passion for helping others and a friendly attitude.
  • Other info: Apply quickly as positions may close early due to high interest!

The predicted salary is between 24000 - 36000 £ per year.

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff across various clinical and non-clinical roles. We provide a range of services including acute hospital, primary, community, and mental health care to a population of over 1.15 million, extending to 2.2 million with regional and national services.

Shift Pattern: The working hours for this position are Monday to Friday, 9 am to 3 pm. Please note that the salary is pro-rata for part-time hours.

Job Summary: We are seeking a Band 2 Support Worker to join the Café team at Leverndale Hospital. The successful candidate will oversee the smooth operation of the hospital café, serving hot and cold drinks, sandwiches, and snacks to patients, visitors, and staff. Responsibilities include managing stock levels, submitting weekly orders, and maintaining a clean environment.

Qualifications and Requirements: Mandatory induction standards for Healthcare Support Workers in Scotland. Compliance with the NHS Code of Conduct.

Reporting Line: The postholder will report to the Admin Team Lead.

Contact Information: For informal inquiries, contact Sarah Cuthbertson, Admin Team Lead, at Sarah.Cuthbertson@nhs.scot or call 0141 211 6407.

Additional Notes: Applications may close early due to high response rates. Candidates should complete their application promptly. This role does not qualify for a Skilled Worker or Health and Care Worker visa, and NHS Greater Glasgow and Clyde cannot provide sponsorship.

Equal Opportunities and Community Engagement: We encourage applications from all community sections and promote a diverse and inclusive workforce. NHS Greater Glasgow and Clyde is committed to being a Forces Friendly Employer, supporting applications from the Armed Forces Community.

Application Integrity: Applicants must provide genuine responses to all questions. The use of AI or third-party tools to generate or modify responses is discouraged and may lead to application withdrawal.

Support: For portal or login issues, contact the Jobtrain support hub.

Support Worker – Café Connect employer: NHS National Services Scotland

NHS Greater Glasgow and Clyde is an exceptional employer, offering a supportive work environment that prioritises employee well-being and professional growth. As part of one of the largest healthcare systems in the UK, staff have access to comprehensive training and development opportunities, fostering a culture of inclusivity and community engagement. Working at Leverndale Hospital not only allows you to contribute meaningfully to patient care but also provides a stable work-life balance with weekday hours.
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Contact Detail:

NHS National Services Scotland Recruiting Team

Sarah.Cuthbertson@nhs.scot

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker – Café Connect

Tip Number 1

Familiarise yourself with the NHS Code of Conduct, as adherence to these standards is crucial for a Support Worker role. Understanding these guidelines will not only help you in the interview but also demonstrate your commitment to the values of the NHS.

Tip Number 2

Reach out to Sarah Cuthbertson, the Admin Team Lead, for an informal chat about the role. This can give you valuable insights into what they are looking for and show your genuine interest in the position.

Tip Number 3

Highlight any previous experience in customer service or food handling during your discussions. The café environment requires strong interpersonal skills, so showcasing your ability to interact positively with patients and staff will set you apart.

Tip Number 4

Be prepared to discuss how you would maintain a clean and organised café environment. Think of specific examples from past experiences where you ensured cleanliness and efficiency, as this is a key responsibility of the role.

We think you need these skills to ace Support Worker – Café Connect

Customer Service Skills
Communication Skills
Teamwork
Time Management
Attention to Detail
Basic Food Hygiene Knowledge
Stock Management
Problem-Solving Skills
Ability to Work Under Pressure
Adaptability
Interpersonal Skills
Organisational Skills
Health and Safety Awareness

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Support Worker position at Café Connect. Tailor your application to highlight relevant experience and skills.

Craft a Personal Statement: Write a personal statement that reflects your passion for supporting others and your ability to work in a café environment. Mention any previous experience in hospitality or healthcare, and how it relates to this role.

Highlight Relevant Qualifications: Ensure you clearly list any mandatory qualifications or training you have completed, especially those related to healthcare support. If you have completed the induction standards for Healthcare Support Workers in Scotland, make sure to mention this.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which is crucial in a healthcare setting.

How to prepare for a job interview at NHS National Services Scotland

Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Support Worker in the Café. Familiarise yourself with the tasks like managing stock levels and maintaining cleanliness, as these will likely come up during the interview.

Show Your People Skills

As a Support Worker, you'll be interacting with patients, visitors, and staff regularly. Be prepared to discuss your experience in customer service or any roles where you've had to communicate effectively with others. Highlight your ability to remain calm and friendly in a busy environment.

Prepare Questions

Interviews are a two-way street. Prepare thoughtful questions about the café operations, team dynamics, or the support provided to staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Demonstrate Compliance Awareness

Familiarise yourself with the NHS Code of Conduct and the mandatory induction standards for Healthcare Support Workers in Scotland. Being able to discuss these during your interview will demonstrate your commitment to professionalism and compliance in a healthcare setting.

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