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- Tasks: Join our team as a Receptionist, helping patients navigate their healthcare needs.
- Company: Drs Hogan, Allen & Quinn is a friendly, busy GP practice in Greenock.
- Benefits: Flexible hours with training provided for IT systems.
- Why this job: Be part of a supportive team and make a real difference in patient care.
- Qualifications: Excellent communication skills and a willingness to learn are essential.
- Other info: Position requires flexibility to cover holidays and sick leave.
The predicted salary is between 20000 - 28000 £ per year.
Drs Hogan, Allen & Quinn are a busy, friendly 3 GP Partner general practice based in Greenock Health & Care Centre. We are currently looking to recruit an enthusiastic and reliable Receptionist to join our experienced reception team.
The post is for 15 hours per week, working on a Tuesday, Wednesday & Friday 1pm to 6pm each day. The successful applicant however, would need to be flexible to cover holidays and sick leave.
This role requires excellent communication and listening skills. A good knowledge of IT would be desirable however, training of our IT systems would be provided.
The main duties of this role will be to navigate patients to the correct health care provider, deal with patients on the phone and face to face, scan and workflow clinical mail and process repeat prescriptions.
The successful applicant should be able to prioritise their workload whilst working in a busy environment and be able to work as part of a team.
Receptionist/Administrator employer: NHS National Services Scotland
Contact Detail:
NHS National Services Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Administrator
✨Tip Number 1
Make sure to highlight your communication skills during the interview. Since this role involves dealing with patients both on the phone and face-to-face, demonstrating your ability to listen and respond effectively will be crucial.
✨Tip Number 2
Familiarize yourself with common healthcare terminology and processes. This knowledge will help you navigate patient inquiries more efficiently and show that you're proactive about understanding the role.
✨Tip Number 3
Be prepared to discuss how you handle busy environments. Share examples from past experiences where you successfully prioritized tasks and worked as part of a team to meet deadlines.
✨Tip Number 4
Since flexibility is key for this position, be ready to express your willingness to cover for colleagues during holidays or sick leave. This shows your commitment to being a reliable team member.
We think you need these skills to ace Receptionist/Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reception or administration roles. Emphasize your communication skills and any experience you have in a healthcare setting.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the practice. Mention your flexibility to cover holidays and sick leave, and how your skills align with the job requirements.
Highlight IT Skills: Even if you don't have extensive IT experience, mention any relevant software or systems you've used. Express your willingness to learn the specific IT systems used by the practice.
Prepare for Potential Questions: Think about common interview questions related to patient interaction and teamwork. Be ready to provide examples of how you've handled busy environments and prioritized tasks in the past.
How to prepare for a job interview at NHS National Services Scotland
✨Show Your Enthusiasm
Make sure to express your enthusiasm for the role and the practice. Talk about why you want to work as a receptionist in a busy GP practice and how you can contribute to the team.
✨Demonstrate Communication Skills
Since excellent communication is key for this position, prepare examples of how you've effectively communicated with patients or clients in previous roles. Highlight your listening skills and ability to handle inquiries both over the phone and in person.
✨Highlight Flexibility
Be ready to discuss your flexibility regarding working hours. Since the role requires covering for holidays and sick leave, mention any past experiences where you adapted to changing schedules or took on additional responsibilities.
✨Familiarize Yourself with IT Systems
While training will be provided, showing a good knowledge of IT systems can set you apart. Mention any relevant experience with similar software or your willingness to learn quickly. This will demonstrate your readiness to adapt to their specific systems.
