Facility Support Worker(Porter)-Business Support
Facility Support Worker(Porter)-Business Support

Facility Support Worker(Porter)-Business Support

Greenock Part-Time 20000 - 28000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the smooth running of healthcare facilities through various tasks like mail sorting and room preparation.
  • Company: Join NHS Greater Glasgow and Clyde, a leading healthcare provider serving over 1.15 million people.
  • Benefits: Enjoy a part-time role with flexible hours and the chance to make a real difference in your community.
  • Why this job: Be part of a diverse team, gain valuable experience, and contribute to patient care in a supportive environment.
  • Qualifications: Strong communication skills and the ability to multitask are essential; no prior experience required.
  • Other info: This role is perfect for students looking for part-time work while studying.

The predicted salary is between 20000 - 28000 £ per year.

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

This is a permanent, part time position of 29.7 hours. The shift pattern for this position is 13.40 – 20:00 – M-Th, 13.58 – 20:00 - F.

Role of the department: To provide comprehensive service to facilitate the smooth running of Greenock HSCP. To assist as a communication hub for all facilities management matters that arise around the building and report back to reception staff / administrator.

The job the applicant will be doing:

  • Mail collection, franking, sorting and distributing – internally & externally
  • Sort out all deliveries within store room and deliver to correct departments throughout building
  • Ordering and delivery of laundry
  • Removal of clinical waste and sharp boxes: disposal in appropriate container
  • Preparing rooms for meetings, moving furniture and equipment
  • Responding to alarms throughout the building with the help of reception staff
  • Turning on / off of all public equipment throughout building (example Information screens)
  • Tap flushing of seldom used rooms throughout the building
  • Check any faults reported by staff prior to contacting facilities management team via admin team
  • Directing and escorting patients, wheelchairs as necessary
  • Handing out staff / visitor badges as and when required
  • Transport of medical gas cylinders
  • Security – responsible for internal / external security of building, checking windows and doors. Setting/unsetting alarms
  • Clean body fluid spillages in public areas using protection and spillage kit
  • Changeover of clinical items within rooms – ex blue curtains
  • Replenish certain stock throughout building – sanitisers on walls / meeting rooms etc.
  • Working within clearly defined protocols and procedures, adhering to NHS policies
  • Assistant fire warden for building
  • On occasions may be asked to help out within another HSCP site
  • Other reasonable requests as and when required

Skills / Qualifications:

  • Excellent communication skills as will be dealing with various people including staff / general public
  • Patient and calm as can deal with irate and upset patients
  • Good team player but also able to work on own initiative
  • Excellent multitasking skills as frequent interruptions

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

Facility Support Worker(Porter)-Business Support employer: NHS National Services Scotland

NHS Greater Glasgow and Clyde is an exceptional employer, offering a supportive work culture that values diversity and inclusion. With a commitment to employee growth, staff have access to various training opportunities and career advancement within one of the largest healthcare systems in the UK. The role of Facility Support Worker not only provides meaningful engagement with the community but also ensures a stable part-time schedule, allowing for a balanced work-life experience.
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Contact Detail:

NHS National Services Scotland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facility Support Worker(Porter)-Business Support

✨Tip Number 1

Familiarise yourself with the specific duties of a Facility Support Worker. Understanding tasks like mail collection, waste disposal, and room preparation will help you demonstrate your knowledge during any interviews or discussions.

✨Tip Number 2

Highlight your communication skills in conversations with staff or during networking events. Since this role involves interacting with various people, showcasing your ability to remain calm and patient can set you apart from other candidates.

✨Tip Number 3

Be prepared to discuss your experience with multitasking and working under pressure. The role requires handling frequent interruptions, so sharing examples of how you've successfully managed similar situations can be beneficial.

✨Tip Number 4

If possible, visit the NHS Greater Glasgow and Clyde facilities or attend community events to gain insights into their operations. This not only shows your interest but also gives you a chance to connect with current employees who might provide valuable tips.

We think you need these skills to ace Facility Support Worker(Porter)-Business Support

Excellent Communication Skills
Patient and Calm Demeanour
Team Player
Ability to Work on Own Initiative
Excellent Multitasking Skills
Attention to Detail
Basic Knowledge of Health and Safety Protocols
Problem-Solving Skills
Time Management
Ability to Handle Irate or Upset Patients
Basic IT Skills for Reporting Faults
Understanding of NHS Policies and Procedures
Physical Stamina for Manual Handling Tasks
Security Awareness

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Facility Support Worker position. Tailor your application to highlight relevant experiences that align with these requirements.

Craft a Strong Personal Statement: In your application, include a personal statement that reflects your communication skills, ability to multitask, and experience in similar roles. Use specific examples to demonstrate how you meet the criteria outlined in the job description.

Highlight Relevant Experience: Make sure to detail any previous work experience that relates to the tasks mentioned, such as handling deliveries, managing waste disposal, or providing customer service. This will show that you are well-prepared for the role.

Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the role you are applying for.

How to prepare for a job interview at NHS National Services Scotland

✨Showcase Your Communication Skills

As a Facility Support Worker, you'll be interacting with various people, including staff and the public. Make sure to demonstrate your excellent communication skills during the interview by being clear and concise in your responses.

✨Emphasise Teamwork and Initiative

This role requires both teamwork and the ability to work independently. Be prepared to share examples of how you've successfully collaborated with others, as well as instances where you've taken the initiative to solve problems on your own.

✨Demonstrate Multitasking Abilities

Given the nature of the job, you will often face interruptions and need to juggle multiple tasks. Highlight your multitasking skills by discussing specific situations where you've managed several responsibilities effectively.

✨Familiarise Yourself with NHS Protocols

Understanding the protocols and procedures of the NHS is crucial for this position. Before the interview, take some time to research NHS policies and be ready to discuss how you would adhere to these in your role.

Facility Support Worker(Porter)-Business Support
NHS National Services Scotland
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