227402 (KA/CP30) Relief Administration Assistant

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage.

We will fully support disabled candidates, and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found in the further information for this vacancy.

B2 Relief Admin Assistant (37hrs) – West Lothian (1 Year Fixed-Term)

We are pleased to offer an exciting opportunity to join our West Lothian Community Administration Team as a Relief Admin Assistant. This role supports the smooth operation of WLHSCP community services by delivering high-quality administrative assistance.

As part of the team, you’ll bring strong organisational and time management skills, excellent communication and interpersonal abilities, and a keen attention to detail. A conscientious and adaptable approach is essential, along with the capability to work both independently and collaboratively.

This varied role involves working across multiple teams and includes responsibilities such as greeting patients in person, handling telephone enquiries, and completing general administrative tasks. Therefore, a professional telephone manner and effective communication skills are vital.

We offer full training and ongoing support, with opportunities to develop new skills while working alongside multi-agency teams.

For informal enquiries, please contact:

patricia.weir2@nhs.scot or lesleyanne.furness@nhs.scot

Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a \”regulated role\”, your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit: Disclosure Scotland Changes.