232810 (MG) Duty Supervisor/Team Leader

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

LUCS Duty Supervisor

LUCS is looking for an enthusiastic individual to join our team of Duty Supervisors at the Hub (Control Room) on the Astley Ainsley Hospital site in Edinburgh.

Key Responsibilities

• Control the allocation of telephone triage, appointments, and visits, linking in with partner organisations and systems.
• Interrogate data throughout the shift, assess demand and capacity, and advise clinical members of staff on the current situation.
• Work predominantly weekend shifts, with possible mid‑week shifts and public‑holiday support. Ad‑hoc shifts may also be required.

Qualifications & Requirements

To work in the United Kingdom, an individual must demonstrate the relevant permission to work. This must be presented before application. NHS Scotland will check your entitlement to work in the UK.

We will fully support disabled candidates, candidates with long‑term conditions, or neurodivergent applicants by making reasonable adjustments to our recruitment policy and practices.

Working Conditions

Part‑time position with prorated salary. The role may close early due to high interest, so applications should be submitted promptly.

Due to legislative changes from 1 April 2025, the post may require a different level of criminal records check. If assessed as a regulated role, a Protecting Vulnerable Groups (PVG) Scheme check will apply.

Seniority Level

Mid‑Senior Level

Employment Type

Part‑Time

Job Function

Information Technology / Hospitals & Health Care

Application & Contact

For further information on what the role requires and the skills/experience sought, please click on the links at the bottom of the screen to the job description and person specification. If you have any questions, contact John.Monk@nhs.scot.