224889 (KA) Relief Administration Assistant
224889 (KA) Relief Administration Assistant

224889 (KA) Relief Administration Assistant

Part-Time No home office possible
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At a Glance

  • Tasks: Support community vaccination services with varied administrative tasks and patient interactions.
  • Company: Join NHS Lothian, a leading healthcare provider dedicated to community health.
  • Benefits: Flexible hours, training opportunities, and a supportive work environment.
  • Why this job: Gain valuable experience in healthcare while making a positive impact in your community.
  • Qualifications: Strong organisational skills, excellent communication, and a flexible, self-motivated attitude.
  • Other info: Open to all candidates, with support for disabled and neurodivergent applicants.

Overview

Join to apply for the 224889 (KA) Relief Administration Assistant role at NHS Lothian.

We are offering a relief Administrative Assistant role within the West Lothian Community Administration Teams to support WLHSCP community vaccination services. The position involves a varied workload across multiple teams.

Responsibilities

  • Greet patients in person, register them on TURAS, and handle telephone enquiries.
  • Perform a range of ad hoc administrative tasks and maintain accurate systems and documentation.
  • Provide a professional telephone manner and clear communication; work independently or as part of a team.
  • Participate in training and ongoing support, and develop new skills while working with multi-agency teams.

Qualifications / Skills

  • Strong organisational and time management skills
  • Excellent communication and interpersonal abilities
  • Attention to detail and a conscientious work ethic
  • Self-motivated, flexible, and able to work both independently and collaboratively

Employment details

  • Post 1: 20 hours per week – Wednesday & Thursday (8:30am–4:30pm) and Friday (8:30am–2:00pm)
  • Post 2: 17 hours per week – Saturday & Sunday (8:30am–5:30pm)
  • These are relief positions, and shift patterns may change based on service requirements.

Additional information

We will fully support disabled candidates and candidates with long-term conditions or who are neurodivergent by making reasonable adjustments to our recruitment policy and practices.

To work in the United Kingdom, a legal entitlement to work is required. Details on checks and responsibilities are provided by the Hiring Manager or Recruitment Team. Please note: this post may require a different level of criminal records check after 1 April 2025 if assessed as a regulated role, including potential PVG scheme requirements. Further details will be confirmed.

Seniority level

  • Entry level

Employment type

  • Full-time

Job function

  • Administrative

Industries

  • Hospitals and Health Care

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224889 (KA) Relief Administration Assistant employer: NHS Lothian

NHS Lothian is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee growth and development. As a Relief Administration Assistant, you will have the opportunity to engage with diverse teams while contributing to vital community health services in West Lothian. With flexible working hours and a commitment to accommodating all employees, NHS Lothian stands out as a rewarding place to build your career in healthcare administration.
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Contact Detail:

NHS Lothian Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 224889 (KA) Relief Administration Assistant

✨Tip Number 1

Familiarise yourself with the NHS Lothian's community vaccination services. Understanding their operations and values will help you demonstrate your enthusiasm and fit for the role during any discussions.

✨Tip Number 2

Practice your communication skills, especially in a professional telephone manner. You might be asked to demonstrate this during an interview, so being prepared can set you apart from other candidates.

✨Tip Number 3

Showcase your organisational skills by preparing examples of how you've managed multiple tasks or projects in the past. This will highlight your ability to handle the varied workload expected in this role.

✨Tip Number 4

Network with current or former employees of NHS Lothian if possible. They can provide insights into the work culture and expectations, which can be invaluable when tailoring your approach to the application process.

We think you need these skills to ace 224889 (KA) Relief Administration Assistant

Strong Organisational Skills
Time Management
Excellent Communication Skills
Interpersonal Abilities
Attention to Detail
Conscientious Work Ethic
Self-Motivation
Flexibility
Ability to Work Independently
Team Collaboration
Telephone Etiquette
Proficient in Administrative Tasks
Adaptability to Changing Shift Patterns
Experience with Patient Registration Systems (e.g., TURAS)

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Relief Administration Assistant position. Tailor your application to highlight relevant skills and experiences.

Highlight Relevant Skills: Emphasise your organisational, communication, and interpersonal skills in your CV and cover letter. Provide specific examples of how you've demonstrated these skills in previous roles or experiences.

Craft a Strong Cover Letter: Write a personalised cover letter that addresses why you are interested in the role and how your background makes you a suitable candidate. Mention your ability to work independently and as part of a team, as well as your flexibility.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for this role.

How to prepare for a job interview at NHS Lothian

✨Showcase Your Communication Skills

As the role involves greeting patients and handling telephone enquiries, it's crucial to demonstrate your excellent communication abilities. Practice clear and professional responses to common interview questions, and be prepared to discuss how you would handle various patient interactions.

✨Highlight Your Organisational Skills

Given the varied workload across multiple teams, emphasise your strong organisational and time management skills. Be ready to provide examples of how you've successfully managed multiple tasks in previous roles or experiences.

✨Demonstrate Attention to Detail

Attention to detail is key in administrative roles. Prepare to discuss specific instances where your meticulous nature has positively impacted your work, such as maintaining accurate documentation or spotting errors before they became issues.

✨Be Ready for Teamwork Scenarios

Since the position requires working both independently and collaboratively, think of examples that showcase your ability to work well in a team. Discuss any experiences where you contributed to a group project or supported colleagues in achieving a common goal.

224889 (KA) Relief Administration Assistant
NHS Lothian

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