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For Companies At a Glance
- Tasks: Serve delicious coffee and create a welcoming atmosphere for customers.
- Company: Join NHS Highland, a leading healthcare provider with a focus on community.
- Benefits: Full training provided, supportive team environment, and opportunities for career growth.
- Why this job: Be part of a dynamic team and make a difference in people's day.
- Qualifications: Customer service skills and a positive attitude are essential.
- Other info: Embrace diversity and equality in a vibrant workplace.
The predicted salary is between 22000 - 30000 £ per year.
Overview
As a Barista you will deal with a high volume of customers whilst still maintaining the high quality and service standards required. You will have a proven track record of working in a similar establishment with a team of barista staff, with a ‘can do attitude\’. You will ensure that our customers will receive prompt and efficient service, quality beverages from a coffee machine, delivering a friendly and clean atmosphere.
Responsibilities
Provide fast, friendly service to a high volume of customers. Prepare quality beverages using a coffee machine. Maintain a clean and welcoming environment. Work as part of a team and uphold excellent interpersonal and customer service skills.
Qualifications and Requirements
- Proven experience as a barista or in a similar high volume hospitality setting.
- Excellent interpersonal and customer service skills.
- Ability to work as part of a team.
- Mandatory Induction Standards for Healthcare Support Workers in Scotland.
- Compliance with the Code of Conduct throughout employment.
- Desirable: Elementary Food Hygiene Certificate (training will be provided).
Equal Opportunity Statement
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society.
Contact Information
Informal Enquiries: Chris Glass, Assistant Catering Manager, Raigmore Hospital – Email: Christopher.glass@nhs.scot
Informal Enquiries: John Maclean, Catering Production Manager, Raigmore Hospital – Tel: (01463) 705179
Additional Information for Candidates
- You should apply for this post by completing the application process on Jobtrain.
- DO NOT upload a CV as this will not be used for shortlisting.
- Posts close at midnight on the indicated date.
- For help to complete an application on Job Train please follow this link: link
- To view our accessibility statement, please follow this link: link
- Please note that our correspondence method is by e-mail, therefore please ensure you enter your email address accurately.
- Please check your e-mail regularly (including junk folders) and also your Jobtrain account for updates.
- Please contact Jobtrain Candidate Support Hub for advice and support with any system issues.
- We recommend using Google Chrome or Microsoft Edge when using Jobtrain.
- Once you have submitted your application form you will be unable to make any amendments.
- Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland.
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Barista employer: NHS Highland
Contact Detail:
NHS Highland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista
✨Tip Number 1
Get to know the café culture at NHS Highland! Pop in for a coffee and chat with the current baristas. This will not only give you a feel for the vibe but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. We want to see that ‘can do attitude’ in action!
✨Tip Number 3
Prepare for the interview by practising common questions related to teamwork and handling busy environments. We know it can be nerve-wracking, but being ready will help you shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on your email for updates – we’ll be in touch!
We think you need these skills to ace Barista
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous barista experience in your application. We want to see how you've handled busy environments and maintained high service standards, so don’t hold back on those details!
Be Personable: Since customer service is key for this role, let your personality shine through in your written application. Use friendly language and show us that you have a ‘can do attitude’ that fits right in with our team.
Follow the Application Process: Remember, we need you to apply through Jobtrain and not via CV. Stick to the application form and make sure you fill it out completely. It’s super important for us to get all the info we need to consider you for the role!
Check Your Details: Before hitting submit, double-check your email address and other contact details. We’ll be reaching out via email, so you don’t want to miss any updates from us. Keep an eye on your inbox (and junk folder) after applying!
How to prepare for a job interview at NHS Highland
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee, brewing methods, and what makes a great cup. This shows your passion for the role and helps you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation. This will demonstrate your ability to maintain high service standards.
✨Teamwork is Key
Since you'll be working as part of a team, think of specific instances where you've successfully collaborated with others. Highlight your 'can do attitude' and how you contribute to a positive team environment.
✨Ask Questions
Prepare thoughtful questions to ask at the end of the interview. This could be about the team dynamics, training opportunities, or the café's approach to customer service. It shows your genuine interest in the role and helps you assess if it's the right fit for you.
