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- Tasks: Support clinical care by managing patient records and appointments efficiently.
- Company: Join NHS Greater Glasgow & Clyde, a leading healthcare provider in the UK.
- Benefits: Enjoy a permanent role with opportunities for training and career growth.
- Why this job: Be part of a diverse team making a real impact on community health.
- Qualifications: National 4 or Level 1 in 3 subjects, including English; clerical experience preferred.
- Other info: Initial base at Queen Elizabeth University Hospital; flexible location across GGC.
The predicted salary is between 24000 - 36000 £ per year.
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Health Records Clerical Officer, Glasgow
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Client:
NHS Greater Glasgow & Clyde
Location:
Glasgow, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
85c462e54ec8
Job Views:
5
Posted:
12.07.2025
Expiry Date:
26.08.2025
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Job Description:
NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
- This post is permanent
- This post may close sooner than the advertised date depending on the level of interest in the post
- This role does not meet the eligibility criteria for a or a NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (CoS).
To support effective clinical care by providing an efficient Health Records service to patients, medical and nursing staff. Ensure patient appointments for outpatient clinics, day cases and inpatient admissions are administered and processed accurately and that patients’ health records remain confidential, are securely stored and are available as and when necessary.
To work to support effective clinical care by providing efficient administrative, clerical and receptionist services. To maintain electronic and paper based patient records systems providing confidential, accurate and up to date information. To maintain patient demographic and administrative data through continual checking and updating of the patient management system.
National 4 or Level 1 qualification in 3 subjects, including English or equivalent.
General administration and office experience/previous clerical experience desirable
Computer literate with good keyboard skills.
Prior experience of using a Patient Management System would be desirable however training will be provided.
Please note this is a GGC wide post and can be moved to any location, however initial base will be Queen Elizabeth University Hospital
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.
NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognisingmilitary skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log-in issues, please contact in the first instance.
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Health Records Clerical Officer employer: NHS Greater Glasgow & Clyde
Contact Detail:
NHS Greater Glasgow & Clyde Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Records Clerical Officer
✨Tip Number 1
Familiarise yourself with the NHS Greater Glasgow and Clyde's values and mission. Understanding their commitment to patient care and community service will help you align your responses during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of NHS Greater Glasgow and Clyde. They can provide valuable insights into the work culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Brush up on your knowledge of patient management systems. Even if you haven't used one before, showing a willingness to learn and adapt can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your previous clerical or administrative experience in detail. Be ready to give examples of how you've maintained confidentiality and accuracy in your past roles, as these are crucial for the Health Records Clerical Officer position.
We think you need these skills to ace Health Records Clerical Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Health Records Clerical Officer position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous clerical or administrative experience you have. Mention specific tasks that relate to maintaining patient records, managing appointments, or using a Patient Management System.
Craft a Strong Cover Letter: Write a personalised cover letter that explains why you are interested in the role and how your skills align with the job requirements. Be sure to mention your commitment to confidentiality and accuracy in handling health records.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at NHS Greater Glasgow & Clyde
✨Know Your Role
Familiarise yourself with the responsibilities of a Health Records Clerical Officer. Understand the importance of maintaining patient confidentiality and how to manage both electronic and paper-based records effectively.
✨Highlight Relevant Experience
Be prepared to discuss any previous clerical or administrative experience you have. If you've worked with patient management systems before, make sure to mention this as it will be a significant advantage.
✨Demonstrate Communication Skills
As this role involves interaction with patients and medical staff, showcase your communication skills during the interview. Be clear and concise in your responses, and don’t hesitate to ask for clarification if needed.
✨Show Enthusiasm for the NHS
Express your passion for working within the NHS and your commitment to providing excellent patient care. Research NHS Greater Glasgow and Clyde to understand their values and how you can contribute to their mission.
