Admin/ Waiting List Manager -OPSS

Admin/ Waiting List Manager -OPSS

Greenock Temporary 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage admin teams and oversee waiting list reports with a focus on efficiency.
  • Company: Join NHS Greater Glasgow and Clyde, a leading healthcare provider in the UK.
  • Benefits: Enjoy a fixed-term role with opportunities for professional growth and development.
  • Why this job: Be part of a vital team impacting healthcare for over 1.15 million people.
  • Qualifications: Experience in admin roles, strong Excel skills, and excellent communication abilities required.
  • Other info: This is a 12-month fixed-term position; internal applicants must seek manager approval.

The predicted salary is between 30000 - 42000 £ per year.

Social network you want to login/join with:

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Client:

NHS Greater Glasgow & Clyde

Location:

Greenock, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

953e838e7529

Job Views:

5

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.

  • This post is fixed-term : 12 months

About the Role:

We are seeking a highly organised and proactive individual to join our team as an Admin / Waiting List Manager within the Older People and Stroke Directorate. This role involves managing the Directorate PA team and the Speech and Language Therapy Admin Team, Older People and Stroke Admin team, ensuring efficient and effective administrative support across the department. We require someone who is adaptable and able to prioritise and reprioritise tasks throughout the day to meet the demands of the department.

Key Responsibilities:

  • Team Management: Oversee the Directorate PA team and the Speech and Language Therapy Admin Team, and Older People and Stroke Admin team including conducting 1:1 meetings, Turas appraisals, and recruitment processes. Manage and utilise the Scottish Standard Time System (SSTS) for staff timekeeping and payroll purposes.
  • Waiting List Management: Pull and collate waiting list reports, ensuring accuracy and timeliness. Extensive use of Microsoft Excel is required. Utilise MicroStrategy for data analysis and reporting. Provide ad hoc data for outpatient clinics and senior managers as needed.

Requirements:

  • Proven experience in a similar administrative or managerial role.
  • Strong proficiency in Microsoft Excel.
  • Experience with Microstrategy or similar data analysis tools.
  • Excellent organisational and time management skills.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.

Note: If you are an internal member of staff applying for this secondment, please ensure you seek your own manager\’s approval prior to applying.

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Admin/ Waiting List Manager -OPSS employer: NHS Greater Glasgow & Clyde

NHS Greater Glasgow and Clyde is an exceptional employer, offering a supportive work culture that prioritises employee well-being and professional development. With a commitment to delivering high-quality healthcare services to over 1.15 million people, employees benefit from diverse career opportunities, comprehensive training, and the chance to make a meaningful impact in the community. Located in Greenock, this role as an Admin/Waiting List Manager provides a unique opportunity to contribute to a vital sector while enjoying the advantages of working within one of the UK's largest healthcare systems.
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Contact Detail:

NHS Greater Glasgow & Clyde Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Admin/ Waiting List Manager -OPSS

✨Tip Number 1

Familiarise yourself with the NHS Greater Glasgow and Clyde's structure and values. Understanding their mission and how they operate will help you align your responses during interviews and show that you're genuinely interested in contributing to their goals.

✨Tip Number 2

Brush up on your Microsoft Excel skills, especially functions related to data analysis and reporting. Since the role requires extensive use of Excel, being able to demonstrate your proficiency can set you apart from other candidates.

✨Tip Number 3

Prepare examples of your previous experience in team management and administrative roles. Be ready to discuss specific situations where you successfully managed a team or improved administrative processes, as this will highlight your suitability for the position.

✨Tip Number 4

Network with current or former employees of NHS Greater Glasgow and Clyde if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.

We think you need these skills to ace Admin/ Waiting List Manager -OPSS

Team Management
Proficiency in Microsoft Excel
Experience with MicroStrategy or similar data analysis tools
Organisational Skills
Time Management
Strong Communication Skills
Interpersonal Skills
Ability to Work Independently
Adaptability
Data Analysis
Report Generation
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the key responsibilities and requirements. Tailor your application to highlight your relevant experience in administrative or managerial roles.

Highlight Relevant Skills: Emphasise your proficiency in Microsoft Excel and any experience with data analysis tools like MicroStrategy. Provide specific examples of how you've used these skills in previous roles.

Showcase Team Management Experience: If you have experience managing teams, make sure to detail this in your application. Discuss your approach to conducting appraisals, recruitment processes, and how you support team members.

Craft a Strong Cover Letter: Write a compelling cover letter that explains why you're a great fit for the Admin / Waiting List Manager role. Use it to convey your enthusiasm for working with NHS Greater Glasgow and Clyde and your commitment to delivering high-quality administrative support.

How to prepare for a job interview at NHS Greater Glasgow & Clyde

✨Showcase Your Organisational Skills

As an Admin/Waiting List Manager, your ability to organise and prioritise tasks is crucial. Be prepared to discuss specific examples from your past roles where you successfully managed multiple responsibilities and how you adapted to changing priorities.

✨Demonstrate Proficiency in Microsoft Excel

Since the role requires extensive use of Microsoft Excel, brush up on your skills before the interview. Be ready to talk about your experience with Excel, including any advanced functions or data analysis techniques you've used in previous positions.

✨Familiarise Yourself with MicroStrategy

If you have experience with MicroStrategy or similar data analysis tools, make sure to highlight this during your interview. If not, do some research on its functionalities and be prepared to discuss how you would approach learning it quickly.

✨Prepare for Team Management Questions

Given that the role involves overseeing teams, expect questions about your management style and experience. Think of examples where you conducted appraisals or handled recruitment processes, and be ready to explain how you motivate and support your team.

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