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- Tasks: Support managers by maintaining patient waiting lists and improving clinic capacity.
- Company: Join NHS Forth Valley, a leading healthcare provider dedicated to patient care.
- Benefits: Enjoy flexible working hours and gain valuable experience in a supportive environment.
- Why this job: Make a real impact on patient care while developing your skills in a dynamic team.
- Qualifications: Previous clerical experience and knowledge of IT applications are essential.
- Other info: Confidentiality and strong organisational skills are crucial for success in this role.
The predicted salary is between 36000 - 60000 £ per year.
Social network you want to login/join with:
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Client:
NHS Forth Valley
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
75784a6a2c78
Job Views:
3
Posted:
19.08.2025
Expiry Date:
03.10.2025
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Job Description:
An exciting opportunity has arisen for an enthusiastic, highly motivated, and hard-working individual to undertake the role of Waiting list advisor for the ADT Management Team. This role will be pivotal to support the Operational Managers, Business Managers & Operational Support Managers. You will be responsible for maintaining the waiting list database for a selection of specialties, ensuring all patients data is relevant and accurate. You will also take ownership of improving clinic capacity on the day in outpatient clinics, along with arranging pre-op appointments to help maximise theatre waiting lists, to general housekeeping and admin for the whole department.
It is essential that you can work as part of a large team, also use your own initiative on several daily tasks. You must be an excellent communicator with good interpersonal skills. You will manage your workload efficiently and be able to work under pressure but still be able to complete your workload to a high standard.
You must have previous clerical experience, knowledge of office procedures and a working knowledge of IT & Microsoft applications, databases, spreadsheets, ideally exposure to electronic patient records. You will also be responsible for maintaining accurate records for the department, photocopying, dealing with emails, telephone calls from patients and other administrative duties.
Good organisational skills are vital for this role, especially when working to meet deadlines and the demands of the ADT Management Team. It is essential that the post holder ensures confidentiality be always maintained when dealing with patient/staff information. Flexibility is essential in your approach to work.
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Waiting List Adviser, ADT Management employer: NHS Forth Valley
Contact Detail:
NHS Forth Valley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiting List Adviser, ADT Management
✨Tip Number 1
Familiarise yourself with the NHS structure and the specific role of the ADT Management Team. Understanding how they operate and their challenges will help you demonstrate your enthusiasm and knowledge during any discussions.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the day-to-day responsibilities and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Brush up on your IT skills, particularly with Microsoft applications and databases. Being able to showcase your proficiency in these areas can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've successfully managed workloads under pressure in previous roles. This will help illustrate your organisational skills and ability to meet deadlines, which are crucial for this position.
We think you need these skills to ace Waiting List Adviser, ADT Management
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Waiting List Adviser position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Highlight Relevant Experience: Emphasise any previous clerical experience and familiarity with office procedures in your CV and cover letter. Mention your proficiency in IT, Microsoft applications, and any exposure to electronic patient records, as these are crucial for the role.
Showcase Communication Skills: Since excellent communication and interpersonal skills are essential, provide examples in your application that demonstrate your ability to communicate effectively with patients and team members. This could include handling phone calls or managing emails.
Demonstrate Organisational Skills: Illustrate your organisational abilities by discussing how you manage workloads and meet deadlines. Use specific examples from past experiences where you successfully handled multiple tasks under pressure.
How to prepare for a job interview at NHS Forth Valley
✨Show Your Organisational Skills
As a Waiting List Adviser, you'll need to demonstrate excellent organisational skills. Be prepared to discuss specific examples of how you've managed workloads and met deadlines in previous roles.
✨Highlight Your Communication Abilities
Effective communication is key in this role. During the interview, share instances where your communication skills helped resolve issues or improve team collaboration, especially in a healthcare setting.
✨Familiarise Yourself with IT Systems
Since the job requires knowledge of IT and Microsoft applications, brush up on relevant software before the interview. Be ready to talk about your experience with databases and electronic patient records.
✨Demonstrate Teamwork and Initiative
This position involves working as part of a large team while also taking initiative. Prepare to give examples of how you've successfully collaborated with others and taken charge of tasks independently.
