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- Tasks: Join our team as a Dispatcher, coordinating urgent care services across Fife and Kinross.
- Company: Urgent Care Services Fife (UCSF) is dedicated to providing essential healthcare support.
- Benefits: Enjoy flexible working hours and family-friendly policies while gaining valuable experience.
- Why this job: Be part of a dynamic team making a real impact in healthcare delivery.
- Qualifications: Healthcare experience, knowledge of medical terminology, and strong computer skills are essential.
- Other info: Must be flexible for out-of-hours shifts, including weekends and public holidays.
The predicted salary is between 36000 - 60000 £ per year.
Urgent Care Services Fife (UCSF) is recruiting key Dispatch personnel to join their team. The role involves liaising with other services to provide urgent care across Fife and Kinross, covering 118 hours per week. We seek highly organized individuals with experience in fast-paced environments, capable of using initiative to ensure UCSF operates smoothly, safely, and effectively within available resources. Support from senior clinicians will be available as needed.
As a Dispatcher, you will work with a Multi-Disciplinary Team and must demonstrate the ability to establish effective working relationships both internally and externally. Experience with agreed processes and scripting is essential to ensure safe and effective service delivery.
Applicants should have healthcare experience, knowledge of medical terminology, computer skills, and a good geographical understanding of Fife. Rota schedules will be on a four-week rolling basis, requiring flexibility to work out-of-hours shifts between 18:00 - 08:00, including 24-hour shifts on weekends and public holidays such as Christmas, Boxing Day, and New Year's Day. Additional hours may be required during public holidays and for Protected Learning Time.
The salary for part-time positions is pro-rata based on hours worked. NHS Fife is legally obliged to verify the right to work in the UK. Non-UK or Irish nationals must confirm their eligibility in the application. NHS Scotland promotes equality and diversity, welcoming applications from all sections of society.
We support flexible working, family-friendly policies, and make reasonable adjustments for disabled, long-term conditions, or neurodivergent candidates.
Dispatcher AC employer: NHS Fife
Contact Detail:
NHS Fife Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dispatcher AC
✨Tip Number 1
Familiarise yourself with the healthcare landscape in Fife and Kinross. Understanding local services and how they interact will help you demonstrate your knowledge during interviews and show that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your medical terminology and dispatch processes. Being able to speak the language of healthcare and knowing the protocols will set you apart as a candidate who can contribute effectively from day one.
✨Tip Number 3
Highlight any experience you have working in fast-paced environments. Use specific examples to illustrate your ability to think on your feet and manage multiple tasks efficiently, which is crucial for a Dispatcher role.
✨Tip Number 4
Network with professionals in the healthcare sector, especially those involved in urgent care services. Building connections can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Dispatcher AC
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Dispatcher role at UCSF. Highlight your relevant experience in fast-paced environments and your ability to work with a Multi-Disciplinary Team.
Tailor Your CV: Customise your CV to reflect your healthcare experience, knowledge of medical terminology, and computer skills. Make sure to include any relevant geographical knowledge of Fife that could set you apart from other candidates.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your organisational skills and ability to use initiative. Mention your flexibility regarding the required out-of-hours shifts and your commitment to ensuring safe and effective service delivery.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Ensure that all information is accurate and that you have included any necessary documentation, such as proof of eligibility to work in the UK.
How to prepare for a job interview at NHS Fife
✨Show Your Organisational Skills
As a Dispatcher, being highly organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or coordinated with different teams to demonstrate your ability to handle the fast-paced environment.
✨Familiarise Yourself with Medical Terminology
Since the role requires knowledge of medical terminology, brush up on relevant terms and phrases. This will not only help you in the interview but also show your commitment to understanding the healthcare field.
✨Demonstrate Your Initiative
The job involves using initiative to ensure smooth operations. Think of instances where you took proactive steps to solve problems or improve processes in previous roles, and be ready to discuss them.
✨Understand the Geographical Area
Having a good geographical understanding of Fife is essential. Research the area and be prepared to discuss how this knowledge can aid in your role as a Dispatcher, especially when liaising with other services.
