Professional Support and Wellbeing Coordinator
Professional Support and Wellbeing Coordinator

Professional Support and Wellbeing Coordinator

Leicester Full-Time 31310 - 38600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support resident doctors and dentists with tailored wellbeing and training solutions.
  • Company: Join the NHS, a diverse team of 1.3 million dedicated to healthcare excellence.
  • Benefits: Enjoy flexible working options, including remote work and compressed hours.
  • Why this job: Make a real impact on trainees' lives in a supportive and inclusive environment.
  • Qualifications: Postgraduate education or equivalent experience in counselling or mentoring required.
  • Other info: Guaranteed interview for disabled candidates meeting essential criteria.

The predicted salary is between 31310 - 38600 £ per year.

The NHS offers many different roles, in different settings, with different ways of working, within hundreds of organisations. This creates a unique opportunity for people who want a varied, flexible and challenging career within a world-class culture.

The Professional Support and Wellbeing (PSW) Team operates across the Midlands, dedicated to supporting resident doctors and dentists in training. Our primary focus is providing personalised, one-on-one support tailored to the specific needs of these professionals.

Main duties of the job:

  • Facilitate and conduct meetings with resident doctors and dentists to assess the level and nature of training challenges, often in emotional and occasionally distressing situations.
  • Identify and investigate the root causes of concerns and assess the urgency of required interventions.
  • Analyse information in collaboration with the manager and clinical lead to create a personalised support plan.
  • Contribute to the ongoing design and development of services to effectively enhance service delivery.
  • Utilise developed empathetic skills to interpret complex information in challenging and emotional circumstances.
  • Maintain high standards of own performance and behaviour, setting an example for others.
  • Exhibit excellent communication skills, both written and verbal, and confidently build and maintain strong working relationships.

Person specification:

  • Educated to postgraduate level in a relevant subject or equivalent level qualification or significant experience of working at a similar level in a specialist area.
  • Specialist knowledge across a range of work procedures and practices.
  • Recognised training or relevant experience in counselling, mentoring, or coaching.
  • Knowledge of the issues surrounding Diversity & Inclusion, Neurodiversity, Disability, and Social Deprivation.
  • Significant experience of operating in a politically sensitive environment.
  • Experience of developing team members’ skills in supporting trainees’ emotional wellbeing.

Skills, Capabilities & Attributes:

  • Leadership, strategic thinking, and planning with a high level of political astuteness.
  • Ability to manage people’s expectations and adapt communications.
  • Ability to collate complex qualitative and quantitative information.

Values and behaviours:

  • Champion equality, diversity and inclusion (EDI).

Our commitments to you:

We are passionate about creating an inclusive workplace that promotes and values diversity. We welcome applications from disabled candidates. If you meet all the essential criteria, you will be guaranteed an interview.

For further information, please visit NHS England.

If you would like to discuss the role before you apply, please contact Laura Abbott, Professional Support & Wellbeing Deputy Manager at laura.abbott9@nhs.net or 0116 478 8695.

Professional Support and Wellbeing Coordinator employer: NHS England

NHS England is an exceptional employer, offering a supportive and inclusive work culture that prioritises the wellbeing of its staff. As a Professional Support and Wellbeing Coordinator in the Midlands, you will benefit from flexible working arrangements, competitive salaries, and opportunities for professional growth within a diverse team dedicated to enhancing the training experience for resident doctors and dentists. Join us in making a meaningful impact while enjoying a rewarding career in one of the world's leading healthcare organisations.
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Contact Detail:

NHS England Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Professional Support and Wellbeing Coordinator

✨Tip Number 1

Familiarise yourself with the NHS's core values and mission. Understanding their commitment to diversity, inclusion, and wellbeing will help you align your approach during interviews and discussions.

✨Tip Number 2

Network with current or former employees in similar roles. They can provide insights into the day-to-day responsibilities and challenges of the Professional Support and Wellbeing Coordinator position, which can be invaluable during your application process.

✨Tip Number 3

Prepare to discuss specific examples from your past experiences that demonstrate your ability to handle emotional and challenging situations. The role requires strong empathetic skills, so showcasing your relevant experiences will set you apart.

✨Tip Number 4

Research the latest trends and issues in medical training and support. Being knowledgeable about current challenges faced by resident doctors and dentists will show your commitment to the role and your proactive approach to problem-solving.

We think you need these skills to ace Professional Support and Wellbeing Coordinator

Empathy
Active Listening
Communication Skills
Conflict Resolution
Analytical Skills
Problem-Solving Skills
Coaching and Mentoring
Emotional Intelligence
Organisational Skills
Team Collaboration
Knowledge of Diversity & Inclusion
Political Awareness
Adaptability
Report Writing
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Professional Support and Wellbeing Coordinator position. Tailor your application to highlight how your skills and experiences align with these specific duties.

Highlight Relevant Experience: Emphasise any previous experience you have in counselling, mentoring, or coaching, as well as your understanding of diversity and inclusion issues. Use specific examples to demonstrate your capabilities in these areas.

Craft a Strong Personal Statement: Write a compelling personal statement that reflects your passion for supporting resident doctors and dentists. Discuss your approach to handling emotional situations and how you would contribute to the wellbeing of trainees.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

How to prepare for a job interview at NHS England

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Professional Support and Wellbeing Coordinator. Familiarise yourself with the specific challenges faced by resident doctors and dentists, as well as the support systems in place within the NHS.

✨Showcase Empathy and Communication Skills

Since the role involves dealing with emotional situations, be prepared to demonstrate your empathetic skills during the interview. Share examples of how you've effectively communicated and supported individuals in distressing circumstances.

✨Highlight Relevant Experience

Discuss your qualifications and any relevant experience in counselling, mentoring, or coaching. Be specific about how your background aligns with the needs of the PSW team and the diverse challenges they address.

✨Prepare Questions

Have thoughtful questions ready for the interviewers. This shows your genuine interest in the role and helps you assess if the position aligns with your career goals. Consider asking about the team's approach to diversity and inclusion or how they measure success in supporting trainees.

Professional Support and Wellbeing Coordinator
NHS England
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  • Professional Support and Wellbeing Coordinator

    Leicester
    Full-Time
    31310 - 38600 £ / year (est.)

    Application deadline: 2027-05-29

  • N

    NHS England

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