Head of Service Delivery (London)

The New Hospital Programme is more than building hospitals, it’s a once in a generation opportunity to shape the future of healthcare in England. We’re delivering over 40 new hospitals that will be modern, sustainable and built around the needs of patients and staff. We’re looking for people who care about purpose, who thrive in complex environments and who want to help deliver change at scale for future generations.

The New Hospital Programme (NHP) is at the forefront of one of the most ambitious healthcare infrastructure programmes in a generation. As Head of Service Delivery, you will act as the client representative, responsible for overseeing, managing relationships and performance with the Health Delivery Partnership (HDP). You’ll be accountable for the day-to-day operational delivery of services, ensuring robust oversight, proactive issue resolution and strong collaboration across the programme and our partners. We Are Looking For Someone Who Has Experience In

• Performance management of contracts or services
• Cost and financial management, including reporting
• Performance and risk management
• Audit processes and quality assurance

The NHS England Board Have Set Out The Top-level Purpose For The New Organisation To Lead The NHS In England To Deliver High-quality Services For All, Which Will Inform The Detailed Design Work And We Will Achieve This Purpose By

• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person. Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band. If you are successful at interview, we will run an Inter Authority Transfer (IAT) in the Electronic Staff Record system (ESR). This transfer gathers valuable information from a previous or current NHS employer to support the onboarding process, including; statutory and mandatory competency status, Continuous Service Dates (CSD), and annual leave entitlement. You will have the opportunity throughout the recruitment process to inform us if you do not consent. For further details / informal visits contact: Name: Chloe Lincoln-Todd Job title: Resourcing Business Partner Email address: chloe.lincoln-todd1@nhs.net #J-18808-Ljbffr