Receptionist

Receptionist

Melrose Full-Time No home office possible
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At a Glance

  • Tasks: Support clinical staff and manage reception in a fast-paced healthcare environment.
  • Company: Join NHS Scotland, committed to care, compassion, and teamwork.
  • Benefits: Flexible hours, diverse workplace, and opportunities for personal growth.
  • Why this job: Make a difference in patient care while gaining valuable experience.
  • Qualifications: Reception experience preferred; familiarity with Trak and Adastra is a plus.
  • Other info: Ideal for those seeking evening, night, and weekend shifts.

OUR VALUES IN ACTION
Care and Compassion Quality and Teamwork Dignity and Respect Openness, honesty and responsibility
An opportunity has arisen for a Band 2 out-of-hours Receptionist within the Borders Emergency Care Service. This is based at the BGH and the role involves Covering reception and supporting the clinical staff in co-ordinating care.

The role is out of hours which covers evenings, night shifts, weekends and public holidays.

Experience of working on reception and use of Trak and Adastra would be an advantage.

Informal enquiries are welcome, contact Stuart Young

  • PLEASE NOTE: We cannot accept late applications so please ensure your application is submitted early***

Due to legislative changes from 1 April 2025, this post may require a different level of criminal records check done than is currently the case. If the post is assessed as a \”regulated role\”, your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. If there is any change to what is currently required, this will be confirmed by either the Hiring Manager or the Recruitment Team. For more details on these changes please visit:
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To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website.

For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licenced Sponsor, and if the post does not fall below the current minimum salary threshold or \’going rate\’. Further information on these criteria can be found.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsoredBEFORE submitting your application form
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Receptionist employer: NHS Borders

NHS Scotland is an exceptional employer, offering a supportive work culture that prioritises care, compassion, and teamwork. As a Band 2 out-of-hours Receptionist at the Borders Emergency Care Service, you will have the opportunity to contribute meaningfully to patient care while enjoying flexible working hours and a commitment to employee growth and diversity. Join us in making a difference in the community, where your contributions are valued and respected.
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Contact Detail:

NHS Borders Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist

✨Tip Number 1

Get to know the company culture! Research NHS Scotland's values like care, compassion, and teamwork. When you understand what they stand for, you can tailor your approach during interviews to show you're a perfect fit.

✨Tip Number 2

Practice makes perfect! Before your interview, run through common receptionist scenarios or questions with a friend. This will help you feel more confident and ready to tackle anything that comes your way.

✨Tip Number 3

Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They can give you insider tips about the role and the application process, which could really set you apart.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team. Remember, early applications are key, so don’t leave it to the last minute!

We think you need these skills to ace Receptionist

Reception Skills
Communication Skills
Customer Service
Teamwork
Attention to Detail
Experience with Trak
Experience with Adastra
Ability to Work Out of Hours
Compassionate Care
Organisational Skills
Adaptability
Respect for Dignity
Openness and Honesty

Some tips for your application 🫡

Start Early: Don’t leave your application to the last minute! We can’t accept late applications, so make sure you get yours in early. This gives you time to review and polish it before hitting send.

Show Your Experience: If you've got experience working on reception or using systems like Trak and Adastra, shout about it! We want to see how your background fits with the role, so make sure to highlight relevant skills and experiences.

Be Honest and Open: We value openness and honesty, so be genuine in your application. Share your motivations for applying and what you can bring to the team. It helps us get to know you better!

Apply Through Our Website: Make sure to apply through our website for a smooth process. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need there!

How to prepare for a job interview at NHS Borders

✨Know the Values

Familiarise yourself with the core values of care, compassion, quality, teamwork, dignity, and respect. Be ready to share examples from your past experiences that demonstrate how you embody these values in a work setting.

✨Highlight Relevant Experience

If you've worked on reception before or have experience with Trak and Adastra, make sure to mention it! Prepare specific scenarios where you successfully managed tasks or supported clinical staff, as this will show you're a great fit for the role.

✨Prepare for Out-of-Hours Questions

Since this role involves evenings, nights, weekends, and public holidays, be prepared to discuss your availability and how you handle working unconventional hours. Share any previous experiences that showcase your flexibility and commitment.

✨Ask Thoughtful Questions

At the end of the interview, don’t hesitate to ask questions about the team dynamics or the challenges faced by the reception staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Receptionist
NHS Borders
Location: Melrose
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