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For Companies At a Glance
- Tasks: Supervise the Donor Records team and ensure quality and accuracy of records.
- Company: Join NHS Blood and Transplant, a vital service saving lives across the UK.
- Benefits: Enjoy flexible working, 27 days annual leave, and a solid NHS pension scheme.
- Why this job: Make a real impact in healthcare while developing your skills in a supportive environment.
- Qualifications: Experience with Microsoft Office and knowledge of Information Governance required.
- Other info: Normal hours are 36 per week, Tuesday to Saturday, based in Manchester.
The predicted salary is between 36000 - 60000 £ per year.
Overview
In this crucial role, you\’ll assist our Donor Records Manager by overseeing the quality, accuracy and timeliness of NHSBT administration workloads. You\’ll help ensure the highest quality of clerical work and record updates, in turn helping us deliver better outcomes for patients throughout the UK.
Main duties
- In this role you will assist the Donor Records Manager by supervising the Donor Records team. This will involve:
- Overseeing the quality and accuracy of workloads for completion within agreed timescales.
- Supervising the team including overseeing annual leave, sick absence, mandatory training and personal development.
- Monitoring, maintaining and promoting Quality Standards in accordance with NHSBT policy and liaising with the Quality Assurance department to ensure that all audits, both internal and external, are passed, with particular reference to Good Manufacturing Practice.
- Liaising with Laboratories and Clinical Support Team at all levels to ensure the safe release of blood products.
- Acting as Key Pulse Trainer for the department.
- Providing support to internal customers.
- Deputising for the Donor Records Manager as required.
- Participating in a public holiday/Bank Holiday cover rota.
- The role may also involve occasional travel to other NHSBT and external sites.
- The normal working hours for this role are 36 hours per week, Tuesday – Saturday, based at Manchester Blood Centre. Working hours to be discussed and agreed with the successful candidate.
Experience and qualifications
- Experience of working with Information Technology using Microsoft Office packages (Word, Excel and Outlook) and database systems.
- Experience of working in a busy office environment and using office equipment.
- Knowledge and understanding of Information Governance.
- Experience of monitoring, developing and amending working procedures.
About NHS Blood and Transplant
It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you\’ll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary—donate blood, blood products, organs, tissues, or stem cells to save someone in need.
Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work – and help our people to do something extraordinary in their career, too. Three small words, one big difference: Caring, Expert and Quality. Together we\’ll save and improve more lives than ever.
You will join us on our journey to create an inclusive workplace and aim to reflect the diverse communities we work with, and we positively encourage applications from all sectors of the community.
What We Offer
- NHSBT promotes flexible working opportunities where the role will allow.
- 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years\’ service and to 33 days after 10 years.
- NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns).
- Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions
- We\’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It\’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role.
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Deputy Donor Records Manager employer: NHS Blood and Transplant
Contact Detail:
NHS Blood and Transplant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Donor Records Manager
✨Tip Number 1
Familiarise yourself with NHSBT's core values: Caring, Expert, and Quality. During your interactions, whether in interviews or networking, emphasise how your personal values align with these principles to demonstrate that you're a good cultural fit.
✨Tip Number 2
Showcase your experience in supervising teams and managing workloads. Prepare specific examples of how you've successfully overseen projects or teams in the past, as this will be crucial for the Deputy Donor Records Manager role.
✨Tip Number 3
Network with current or former employees of NHSBT. Engaging with them can provide you with insider knowledge about the organisation's culture and expectations, which can be invaluable during the interview process.
✨Tip Number 4
Brush up on your knowledge of Information Governance and Good Manufacturing Practice. Being well-versed in these areas will not only help you in the role but also impress the hiring team during discussions.
We think you need these skills to ace Deputy Donor Records Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Deputy Donor Records Manager position. Tailor your application to highlight relevant experience and skills that align with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with Information Technology, particularly Microsoft Office and database systems. Mention any previous roles where you supervised a team or managed workloads to demonstrate your capability for this position.
Showcase Your Skills: Make sure to include examples of how you've maintained quality standards in past roles. Discuss your understanding of Information Governance and any experience you have with monitoring and developing working procedures.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your alignment with NHSBT's core values: Caring, Expert, and Quality. Share your passion for making a difference in the community and how you can contribute to their mission.
How to prepare for a job interview at NHS Blood and Transplant
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the Deputy Donor Records Manager. Familiarise yourself with NHSBT's core values—Caring, Expert, and Quality—and think about how your experience aligns with these principles.
✨Showcase Your IT Skills
Since the role requires proficiency in Microsoft Office and database systems, be prepared to discuss your experience with these tools. Consider bringing examples of how you've used technology to improve processes or maintain quality standards in previous roles.
✨Demonstrate Leadership Experience
As you'll be supervising a team, highlight any past leadership or supervisory roles you've held. Discuss how you managed workloads, supported team members, and ensured compliance with quality standards, especially in a busy office environment.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenges. Think of scenarios where you had to monitor quality, manage deadlines, or liaise with different departments, and be ready to explain how you approached these situations.
