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- Tasks: Supervise Health Records staff and ensure efficient service delivery to patients and medical staff.
- Company: NHS Ayrshire & Arran is a leading healthcare provider in the UK, serving millions.
- Benefits: Enjoy a permanent role with flexible shifts and a supportive work environment.
- Why this job: Make a real impact in healthcare while developing your leadership skills in a diverse team.
- Qualifications: Health Records experience and effective communication skills are essential; supervisory accreditation is a plus.
- Other info: This role is based at Glasgow Royal Infirmary, with potential for relocation within GGC.
The predicted salary is between 36000 - 60000 £ per year.
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NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and national services are included.
To co-ordinate an efficient Health Records Service to Patients, General Practitioners, Medical and Nursing Staff, ensuring that the workload is prioritised on a daily basis. The workload of the department encompasses Inpatients, Outpatients and Day Cases.
The post holder will be responsible for day to day supervision of Health Records staff, prioritising workloads, granting leave and organising cover, maintaining workflow and ensuring that targets and deadlines are met.
The post holder is expected to respond to difficult situations involving patients or their relatives and may play a leading role in seeking resolution, and only escalating the problem to a more senior level where necessary.
- Institute of Health Records and Information Management Supervisory Accreditation Certificate of Health Records and Information Management Certificate and/or significant previous Health Records Experience essential.
- Effective communication skills, Computer Literacy, Internet Skills, ability to use Initiative.
- It is also desirable that the candidate has extensive experience of using the Patient Management System (PMS)
Please note this is a GGC wide post and can be moved to any location, however initial base will be Glasgow Royal Infirmary
This post is permanent, 12 hours per week, Shifts- Sat & Sun 1700-2300
This post may close sooner than the advertised date depending on the level of interest in the post
Informal Contact : Ann Bell, 0141 414 6593,
Details on how to contact the Recruitment Service can be found within the Candidate Information Packs.
NHS Greater Glasgow and Clyde- NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.
By signing the Armed Forces Covenant , NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognisingmilitary skills, experience and qualifications during the recruitment and selection process.
Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI) , automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.
For application portal/log-in issues, please contact Jobtrain support hub in the first instance.
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Mid-Senior level
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Management and Manufacturing
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Hospitals and Health Care
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Supervisor - Health Records employer: NHS Ayrshire & Arran
Contact Detail:
NHS Ayrshire & Arran Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Health Records
✨Tip Number 1
Familiarise yourself with the NHS Greater Glasgow and Clyde's values and mission. Understanding their commitment to patient care and community service will help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the day-to-day responsibilities and challenges of the Supervisor - Health Records position, which can help you prepare for potential interview questions.
✨Tip Number 3
Brush up on your knowledge of the Patient Management System (PMS). Since extensive experience with PMS is desirable, being able to discuss your familiarity with it or similar systems can set you apart from other candidates.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think about how you would handle difficult situations involving patients or their relatives, as this role requires effective communication and conflict resolution skills.
We think you need these skills to ace Supervisor - Health Records
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Supervisor - Health Records position. Understand the key responsibilities and required qualifications, such as the need for a Certificate in Health Records and Information Management.
Tailor Your CV: Customise your CV to highlight relevant experience in health records management and supervisory roles. Emphasise your effective communication skills and any experience with Patient Management Systems (PMS) to align with the job requirements.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for healthcare and your ability to manage a team effectively. Mention specific examples of how you've handled difficult situations or prioritised workloads in previous roles.
Be Authentic: Ensure that all responses in your application are original and reflect your personal experiences. Avoid using AI or automated tools to generate your answers, as authenticity is crucial for this application process.
How to prepare for a job interview at NHS Ayrshire & Arran
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Supervisor in Health Records. Familiarise yourself with the daily tasks, such as prioritising workloads and managing staff, so you can discuss how your experience aligns with these requirements.
✨Showcase Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully resolved difficult situations involving patients or their relatives, highlighting your ability to remain calm and professional under pressure.
✨Highlight Relevant Experience
Be ready to discuss your previous experience in health records management or similar roles. If you have the Institute of Health Records and Information Management Supervisory Accreditation Certificate, mention it prominently, as it demonstrates your qualifications for the position.
✨Demonstrate Initiative
The job requires someone who can use their initiative effectively. Think of instances where you've taken proactive steps to improve processes or resolve issues in your previous roles, and be prepared to share these during the interview.
