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- Tasks: Manage health records and ensure top-notch service for patients and staff.
- Company: Join NHS Ayrshire & Arran, a trusted healthcare provider.
- Benefits: Enjoy 27+ days of leave, NHS pension, and work-life balance.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: 5 years in health records with supervisory experience required.
- Other info: Dynamic role with opportunities for professional growth and community impact.
The predicted salary is between 36000 - 60000 £ per year.
Assistant Health Records Manager
NHS Ayrshire & Arran
Location: Health Records, University Hospital Wishaw
Working pattern: Monday – Friday 09:00 – 17:00
Role Overview
The day‑to‑day management of a comprehensive, high‑quality patient administration and reception service across a multi‑section department, ensuring a quality service to patients, medical staff and other users of the service. This post has decision‑making responsibility and accountabilities to manage the day‑to‑day operational service delivery for Health Records Services. The role requires the development and maintenance of strong communication links at all levels of the organisation, demonstrating an understanding of other clinical and non‑clinical disciplines.
Key Responsibilities
- Manage the health records service day‑to‑day and oversee service delivery.
- Develop and maintain strong communication links across clinical and non‑clinical disciplines.
- Ensure compliance with national guidelines (Electronic Patient Records, Caldicott, Clinical Governance, Data Protection Act 1998, Access to Health Records Act 1990, Freedom of Information Act 2004).
- Maintain and improve patient administration systems and statistical information.
- Lead and develop a team, prioritise workload and work independently or collaboratively.
Required Qualifications & Experience
- 5 years experience within a Health Records environment, including at least 2 years supervisory experience.
- Specialist knowledge of Health Records, adult qualification or professional diploma (IHRIM) or equivalent.
- Understanding of other disciplines, both clinical and non‑clinical.
- Excellent communication and interpersonal skills.
- Knowledge of current national guidelines and related legislation.
- Experience of patient administration systems and Microsoft Office.
- Experience of building and developing teams.
- UK/EU/EEA driving licence.
Contract Type
- Permanent
- Full time
- 37 hours per week
Benefits
- A minimum of 27 days annual leave, increasing with length of service.
- Minimum of 8 days public holidays.
- Membership of NHS Pension Scheme with life insurance benefits.
- Paid sick leave, increasing with length of service.
- Occupational health services, employee counselling services.
- Work‑life balance policies and procedures.
Contact
Please contact Joyce Davidson, Health Records Manager at Joyce.Davidson@lanarkshire.scot.nhs.uk for enquiries. Recruitment enquiries may be directed to Heather Lamont, Recruitment Administrator at heather.lamont@lanarkshire.scot.nhs.uk (please include job title and reference number).
We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire.
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Assistant Health Records Manager employer: NHS Ayrshire & Arran
Contact Detail:
NHS Ayrshire & Arran Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Health Records Manager
✨Tip Number 1
Network like a pro! Reach out to current or former employees at NHS Ayrshire & Arran on LinkedIn. A friendly chat can give us insider info about the role and the team, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to health records management. We should also think of examples from our experience that highlight our skills in communication and team leadership.
✨Tip Number 3
Showcase our passion for patient care during the interview. We can mention how we’ve improved services in past roles or how we plan to enhance the health records service at NHS Ayrshire & Arran.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the NHS team.
We think you need these skills to ace Assistant Health Records Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Health Records Manager role. Highlight your relevant experience in health records and any supervisory roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your understanding of national guidelines and your communication skills.
Showcase Your Team Leadership: Since this role involves leading a team, make sure to include examples of how you've successfully managed or developed teams in the past. We love to see candidates who can prioritise workloads and work collaboratively!
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application gets to the right place. Plus, we’re excited to see what you bring to the table!
How to prepare for a job interview at NHS Ayrshire & Arran
✨Know Your Health Records Inside Out
Make sure you brush up on your knowledge of health records management, especially the national guidelines mentioned in the job description. Familiarise yourself with the Electronic Patient Records and relevant legislation like the Data Protection Act. This will show that you're not just qualified but also genuinely interested in the role.
✨Show Off Your Communication Skills
Since the role requires strong communication links across various disciplines, prepare examples of how you've successfully communicated with both clinical and non-clinical teams in the past. Think about specific situations where your communication made a difference in service delivery.
✨Demonstrate Leadership Experience
With supervisory experience being a key requirement, be ready to discuss your leadership style and how you've developed and motivated teams. Share specific instances where you prioritised workloads or improved team performance, as this will highlight your capability to manage the health records service effectively.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the department's current challenges or future goals. This not only shows your interest but also gives you a chance to assess if the role is the right fit for you. Plus, it demonstrates your proactive approach!
