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For Companies At a Glance
- Tasks: Provide top-notch admin support and help our community services run smoothly.
- Company: Join the NHS Scotland team dedicated to equality and diversity.
- Benefits: Part-time hours, supportive environment, and a chance to make a difference.
- Why this job: Be the friendly face that helps patients and supports vital community services.
- Qualifications: Strong organisational skills and a knack for communication are key.
- Other info: Great opportunity for career growth in a dynamic healthcare setting.
The predicted salary is between 12000 - 18000 ÂŁ per year.
Relief Administration Assistant
We are pleased to offer an exciting opportunity to join our West Lothian Community Administration Team as a Relief Admin Assistant. This role supports the smooth operation of WLHSCP community services by delivering high-quality administrative assistance.
Responsibilities
- Greeting patients in person.
- Handling telephone enquiries with a professional telephone manner.
- Completing general administrative tasks across multiple teams.
Required Skills
- Strong organisational and time‑management skills.
- Excellent communication and interpersonal abilities.
- Attention to detail, conscientious and adaptable.
- Ability to work independently and collaboratively.
Working Hours
Part‑time, Fixed Term 12 months
- Wednesday: 8:30 am – 4:30 pm
- Friday: 8:30 am – 4:24 pm
Location
West Lothian, Scotland, United Kingdom
Contact
For informal enquiries, please contact patricia.weir2@nhs.scot or lesleyanne.furness@nhs.scot.
Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application early.
Equality and Diversity
We will fully support disabled candidates, and candidates with long‑term conditions or who are neurodivergent, by making reasonable adjustments to our recruitment policy and practices. NHS Scotland encourages equality and diversity, and eliminates unlawful discrimination. Applications from all sections of society are welcome.
Legal and Compliance
Due to legislative changes from 1 April 2025, this post may require a different level of criminal record check. If the post is assessed as a “regulated role”, your appointment will be subject to joining the Protecting Vulnerable Groups (PVG) Scheme. For more details on these changes please visit Disclosure Scotland Changes.
To work in the United Kingdom, an individual must demonstrate the relevant permission to work in the country, granted by the UK Visa and Immigration Service.
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228878 - Relief Administration Assistant employer: NHS Ayrshire & Arran
Contact Detail:
NHS Ayrshire & Arran Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 228878 - Relief Administration Assistant
✨Tip Number 1
Get to know the company! Research the West Lothian Community Administration Team and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role involves greeting patients and handling enquiries, it’s crucial to be confident and articulate. Try role-playing with a friend or family member to get comfortable with common scenarios you might face.
✨Tip Number 3
Be proactive! Don’t just wait for the job to come to you. Reach out to the contacts provided in the job description for informal chats. It shows initiative and can give you valuable insights into the role and team dynamics.
✨Tip Number 4
Apply through our website! We encourage you to submit your application early, as we expect a high level of interest. Getting your application in ahead of the crowd can really boost your chances of landing that interview.
We think you need these skills to ace 228878 - Relief Administration Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills match the Relief Administration Assistant role. We want to see your strong organisational and communication skills shine through!
Show Off Your Attention to Detail: In this role, attention to detail is key! When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to present their best selves.
Be Professional Yet Personable: Since you'll be greeting patients and handling enquiries, let your personality come through in your application. We love a friendly tone that still maintains professionalism!
Apply Early!: We anticipate a high level of interest in this position, so don’t wait until the last minute to submit your application. Get it in early through our website to ensure you’re considered!
How to prepare for a job interview at NHS Ayrshire & Arran
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Relief Administration Assistant. Familiarise yourself with the tasks like greeting patients and handling telephone enquiries. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare examples that highlight your interpersonal abilities. Think of times when you’ve successfully handled difficult conversations or provided exceptional customer service. This will show them you can handle patient interactions with ease.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and stay organised, especially when juggling multiple tasks. You might want to share specific tools or methods you use to keep track of your workload, as this will resonate well with their need for someone who can work independently and collaboratively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
