At a Glance
- Tasks: Lead the design and delivery of engaging learning solutions for NHS 24.
- Company: NHS 24 provides vital tele-health services across Scotland, operating 24/7.
- Benefits: Enjoy 35 days annual leave, hybrid working, and a comprehensive benefits package.
- Why this job: Join a mission-driven team focused on health and wellbeing, fostering an inclusive culture.
- Qualifications: Degree level education or equivalent experience in Learning and Development required.
- Other info: Initial interviews via Microsoft Teams; commitment to diversity and inclusion is key.
The predicted salary is between 28000 - 49000 £ per year.
NHS 24 are currently recruiting for an experienced Learning and Development Advisor to join the ODLL (Organisational Development, Leadership and Learning) Team within the Workforce Directorate. The post holder will lead the scope, build, planning, delivery, and evaluation of a range of learning solutions which support the organisations objectives and operational learning requirements.
Do you have strong facilitation skills and are comfortable facilitating for a variety of audiences, both in person and online? Are you experienced in the Leadership Development arena and can evidence experience of delivery at this level? Do you have strong digital skills including knowledge and specific experience with MS Power Automate, Planner, OneNote, MS Forms?
As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services. We have six regional centres – Aberdeen, Dundee, South Queensferry, Hillington, Cardonald and Clydebank. NHS 24 supports hybrid working, and this post can be based within any NHS 24 regional centre. The successful candidate must be within commuting distance to a regional centre to attend if required and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities.
Key Responsibilities
- Lead the scope, design, build, planning, delivery, evaluation, review, and maintenance of a range of organisational development, leadership and learning solutions which support the organisations objectives and operational learning requirements. These will include aspects such as management and leadership development; mentoring; workshops to support organisational culture.
- Conduct Training Needs Analysis, liaising with key stakeholders to assess requirements in relation to new and existing solutions and programmes.
- Deliver development programmes and initiatives through highly engaging, participative, and facilitative presentations and styles of learning. This may include presenting to large groups in formal settings, both in person and remotely.
- Deliver programmes, solutions, and initiatives to agreed timescales and budget by using strong administration, coordination, and analytical skills.
- Provide specialist organisational development, leadership and learning advice and guidance to business areas and staff whilst maintaining professional knowledge and understanding of the latest thinking and future opportunities for the organisation.
Successful Applicant will:
- Have evidence of specialist skills and demonstrable experience of assessing requirements, contracting, designing, facilitating, and evaluating a range of learning programmes and team events.
- Be educated to Degree level and/or can demonstrate equivalent knowledge and experience.
- Have knowledge and experience of designing and delivering high impact OD, Leadership & Learning programmes, and interventions, including tailored and personalised offerings.
- Be a highly proficient user of IT equipment and software applications pertaining to e-learning design.
- Have developed experience working in a large, complex training environment with demonstrable evidence of success.
- Be able to work under pressure, balancing priorities and working to set timescales.
- Be agile and self-motivated with demonstrable commitment to own learning and development, and that of others.
- Experience of delivery of equality, diversity and inclusion training and immersive/AI integrated/nano learning would be advantageous.
Please note, initial telephone interviews are expected to take place across 17th & 18th July. Final interviews for this role are expected to take place on Monday 28th July. Interviews will take place via Microsoft Teams.
Benefits
NHS 24 offers a complete benefits package, with a permanent contract on Band 5 £33,247 - £41,214 Per Annum (pro rata if applicable). Placement on salary scale is dependent on confirmation of previous relevant NHS service. We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development.
As an NHS Scotland employee you will be entitled to:
- 35 days annual leave (rising to 41) pro-rata.
- Development opportunities including study bursaries, e-learning and classroom-based courses.
- Enhanced pay for working public holidays.
- Enrolment into the Scottish Public Pensions Agency (SPPA) pension scheme.
- NHS discounts on goods and services.
- HELP, employee support and assistance.
This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the success of a public organisation.
Interested? Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Digital Candidate Application Guide which will support you in your application. We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.
Our mission at NHS 24 is to create a workplace where everyone feels welcome, valued and part of the team. As an organisation that promotes inclusion, we celebrate difference, and we encourage everyone who joins us to be themselves at work. We are progressing an Anti-Racism Action Plan, which builds on our existing equalities work, and this will help us to measure our progress towards becoming an anti-racist organisation. NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status.
Organisational Development, Leadership and Learning Advisor employer: NHS 24
Contact Detail:
NHS 24 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Organisational Development, Leadership and Learning Advisor
✨Tip Number 1
Familiarise yourself with NHS 24's mission and values. Understanding their commitment to inclusion and patient-focused service will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Prepare specific examples of your experience in leadership development and organisational learning. Be ready to discuss how you've successfully designed and delivered training programmes that meet organisational objectives, as this is a key responsibility of the role.
✨Tip Number 3
Brush up on your digital skills, particularly with MS Power Automate, Planner, OneNote, and MS Forms. Being able to demonstrate your proficiency with these tools during the interview will set you apart from other candidates.
✨Tip Number 4
Practice your facilitation skills by engaging in mock presentations or workshops. Since the role involves delivering training to various audiences, being comfortable and confident in your delivery style will be crucial for success.
We think you need these skills to ace Organisational Development, Leadership and Learning Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in organisational development, leadership, and learning solutions in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your facilitation skills, digital proficiency, and any experience in delivering leadership development programmes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the NHS 24 mission. Use specific examples from your past experiences that demonstrate your ability to lead and deliver effective learning solutions.
Prepare for Interviews: Anticipate questions related to your experience in training needs analysis and programme delivery. Be ready to discuss how you would approach the role and contribute to NHS 24's objectives.
How to prepare for a job interview at NHS 24
✨Showcase Your Facilitation Skills
Be prepared to demonstrate your strong facilitation skills during the interview. Think of examples where you've successfully engaged diverse audiences, both in person and online, and be ready to discuss your approach to making learning interactive and participative.
✨Highlight Leadership Development Experience
Since the role focuses on leadership development, come equipped with specific examples of programmes you've designed or delivered at this level. Discuss the impact these initiatives had on participants and how they aligned with organisational goals.
✨Familiarise Yourself with Digital Tools
Given the emphasis on digital skills, ensure you can speak confidently about your experience with tools like MS Power Automate, Planner, OneNote, and MS Forms. Be ready to explain how you've used these tools to enhance learning solutions or streamline processes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and adaptability. Think about challenges you've faced in previous roles and how you overcame them, particularly in a training or organisational development context.