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- Tasks: Lead clinical and operational services in a dynamic digital healthcare environment.
- Company: NHS 24 provides urgent care and health advice across Scotland, 24/7.
- Benefits: Enjoy hybrid working options and a supportive, inclusive workplace culture.
- Why this job: Join a mission-driven team making a real impact on public health.
- Qualifications: Must be a registered Nurse with extensive management experience in the NHS.
- Other info: Open to diverse applicants; guaranteed interviews for disabled candidates meeting criteria.
The predicted salary is between 48000 - 72000 £ per year.
Associate Director of Operations and Nursing
2 days ago Be among the first 25 applicants
Direct message the job poster from NHS 24
Are you a registered Nurse with a background in Senior Clinical and Operational Management?
We are seeking a passionate and highly experienced candidate to provide professional clinical and operational leadership in our Digital Healthcare setting, delivering care to the public.
As our Associate Director of Operations and Nursing, you will be responsible for clinical and operational service delivery KPIs, while providing expertise and advice to the NHS 24 Board and the Executive Team.
As a senior management team member, you will work in partnership with Partner Health Boards and other key stakeholders.
The successful candidate will have:
- Registered Nurse with current valid NMC registration
- Extensive senior clinical and operational management experience within the NHS across various service areas
- Experience leading large, diverse operations with clear KPIs and performance frameworks
- Strong clinical decision-making skills
- Proven change management capabilities
- Effective leadership qualities
- Successful partnership working experience
- Knowledge of clinical guidelines and standards
- Strategic, corporate thinking and teamwork abilities
About NHS 24
NHS 24 is a vital part of Scotland\’s health and social care system, providing urgent care responses 24/7, 365 days a year. We offer clinical assessment, referral, health advice, and information via phone and digital channels. We support the NHS system and develop digitally enabled services to meet evolving health needs.
Our staff span across five regional centers and remote locations, including Aberdeen, Dundee, South Queensferry, Cardonald, and Clydebank. We support hybrid working; the role can be based at any regional center, with travel as needed across Scotland.
Our mission is to foster an inclusive workplace where everyone feels valued and part of the team. We are committed to equality, anti-racism, and diversity, encouraging applications from underrepresented groups. We participate in the Disability Confident Leader Scheme and guarantee interviews for disabled applicants meeting minimum criteria.
Applicants must have the legal right to work in the UK, evidenced through appropriate visas or settled status. NHS 24 does not sponsor visas; candidates should confirm their eligibility before applying.
Additional Details
- Seniority level: Executive
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Hospitals
Referrals can increase your chances of interview by 2x. Set job alerts for \’Associate Director of Operations\’ roles to stay informed.
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Associate Director of Operations and Nursing employer: NHS 24
Contact Detail:
NHS 24 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Director of Operations and Nursing
✨Tip Number 1
Network with professionals in the NHS and digital healthcare sectors. Attend relevant conferences or webinars to connect with key stakeholders and learn about the latest trends in operational management.
✨Tip Number 2
Research NHS 24's current initiatives and challenges. Understanding their strategic goals will help you tailor your discussions during interviews, showcasing how your experience aligns with their needs.
✨Tip Number 3
Prepare to discuss specific examples of your leadership and change management experiences. Highlighting measurable outcomes from your previous roles can demonstrate your capability to meet KPIs effectively.
✨Tip Number 4
Familiarise yourself with the clinical guidelines and standards relevant to NHS 24. Being well-versed in these areas will not only boost your confidence but also show your commitment to maintaining high-quality care.
We think you need these skills to ace Associate Director of Operations and Nursing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in senior clinical and operational management. Emphasise your leadership roles, KPIs you've managed, and any change management initiatives you've led.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital healthcare and your understanding of NHS 24's mission. Mention specific examples of how your skills align with the job requirements, particularly in partnership working and strategic thinking.
Highlight Relevant Qualifications: Clearly state your NMC registration and any additional qualifications that are relevant to the role. This could include certifications in leadership, management, or specific clinical guidelines.
Showcase Your Leadership Experience: In your application, provide examples of your effective leadership qualities. Discuss how you've successfully led diverse teams and improved service delivery in previous roles, focusing on measurable outcomes.
How to prepare for a job interview at NHS 24
✨Showcase Your Leadership Experience
As an Associate Director of Operations and Nursing, your leadership skills are crucial. Be prepared to discuss specific examples of how you've led diverse teams and managed large operations effectively, focusing on KPIs and performance frameworks.
✨Demonstrate Clinical Expertise
Highlight your clinical decision-making skills and experience with clinical guidelines. Be ready to explain how your nursing background informs your operational management and enhances patient care in a digital healthcare setting.
✨Emphasise Change Management Skills
Discuss your proven capabilities in change management. Prepare to share instances where you've successfully implemented changes in clinical or operational settings, detailing the impact on service delivery and team dynamics.
✨Prepare for Strategic Discussions
Since this role involves working closely with the NHS 24 Board and Executive Team, be ready to engage in strategic conversations. Familiarise yourself with current trends in digital healthcare and think about how you can contribute to the organisation's mission and goals.
