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- Tasks: Lead the F&B team, ensuring exceptional service and quality every day.
- Company: Join nhow London, a quirky hotel blending British icons with contemporary design.
- Benefits: Enjoy excellent training, discounts, gym access, free meals, and 20 days holiday.
- Why this job: Be part of a unique hotel experience that values creativity and customer satisfaction.
- Qualifications: Previous F&B management experience and strong leadership skills are essential.
- Other info: Opportunity for international development within a professional hotel chain.
The predicted salary is between 30000 - 42000 £ per year.
Are you the Food and Beverage Supervisor with a passion for leading the way to exceptional service where flavour meets leadership that will help us make London Reloaded? We are the nhow hotel London, a quirky, unique and fun hotel on the border of Shoreditch - we are very different (in the best possible way) to any other hotel in London both in terms of look and feel. At nhow London, our aim is to ensure that all our guests have a different yet positive attitude towards us, and every time they come back to visit, we want each and every one to feel that it is a new experience. Our goal is to create a sense of expectation, a zest for discovery and an appetite to return.
nhow London (pronounced now) had opened in January 2020 and re-opened its door in July 2021 following temporary closure due to pandemic. The hotel has been designed by Sir Norman Foster's acclaimed architectural firm Foster & Partners. The hotel theme is Old London Reloaded, designed by architect James Soane and combines British icons with unconventional contemporary elements. These include a Big Ben rocket sculpture in the lobby and a wood installation around an LED fireplace. Across eight floors, the hotel features a restaurant, bar, gym, networking spaces and meeting rooms.
What we're looking for?
We are looking for a Food and Beverage Supervisor that supports the F&B Manager and is responsible for overseeing the daily operations of the F&B department ensuring exceptional service, quality and profitability. This role involves managing staff, controlling inventory, maintaining high standards of food safety and hygiene and providing excellent customer service.
What is in it for you?
- Working for nhow London, a brand of Minor Hotels; a professional and international hotel chain.
- Excellent training & (international) development opportunities.
- Employee rate in all Minor Hotels worldwide.
- Discount for family and friends in all of Minor Hotels worldwide for accommodation and in our F&B outlets.
- Excellent career opportunities for all employees of Minor Hotels; given priority on internal vacancies worldwide.
- Westfield Health & Rewards.
- 20 days holidays + 8 bank holidays.
- Refer a Friend Bonus.
- Hotel Benefits: Gym, Free Meals on Duty, Dry Cleaning.
- Pension.
- End-of-year bonus.
KEY RESPONSIBILITIES
- Staff Management: Supervise and train the F&B team.
- Customer Service: Ensure exceptional customer service standards are met, resolving customer complaints and issues promptly.
- Inventory Control: Manage inventory levels, minimize waste and optimize stock levels.
- Quality Control: Monitor food and beverage quality ensuring consistency and excellence.
- Food Safety and Hygiene: Maintain high standards of food safety and hygiene, ensuring compliance with regulations.
- Rota Management: Create and manage staff schedules ensuring adequate coverage.
- Sales and Revenue: Promote sales, increase revenue and implement strategies to drive business growth.
- Reporting: Provide regular reports and handovers on sales, inventory and staff performance.
REQUIREMENTS
- Previous experience in F&B Management or Supervision.
- Excellent communication and interpersonal skills.
- Strong Leadership and team management skills.
- Attention to detail ensuring high standards of quality and safety.
So what are you waiting for? Apply now and let your journey with us begin!
Contact Detail:
nhow London Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Supervisor
✨Tip Number 1
Familiarise yourself with the unique aspects of nhow London. Understanding the hotel's quirky design and its commitment to exceptional service will help you align your approach with their values during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlighting your ability to train and motivate staff will resonate well with the hiring team.
✨Tip Number 3
Research current trends in food and beverage management, especially those that focus on sustainability and customer experience. Being knowledgeable about industry trends can set you apart as a candidate who is forward-thinking.
✨Tip Number 4
Network with professionals in the hospitality industry, particularly those who have experience in F&B supervision. Building connections can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace F&B Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the F&B Supervisor position. Tailor your application to highlight relevant experience and skills that align with what nhow London is looking for.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in food and beverage management or supervision. Use bullet points to make it easy to read, and include specific achievements that demonstrate your leadership and customer service skills.
Write a Tailored Cover Letter: In your cover letter, express your passion for the hospitality industry and your enthusiasm for working at nhow London. Mention specific aspects of the hotel that resonate with you, such as its unique design or commitment to exceptional service.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at nhow London Limited
✨Show Your Passion for F&B
Make sure to express your enthusiasm for food and beverage service during the interview. Share specific examples of how you've created memorable dining experiences in the past, as this aligns with the hotel's goal of providing exceptional service.
✨Demonstrate Leadership Skills
As a Food and Beverage Supervisor, you'll need strong leadership abilities. Be prepared to discuss your experience in managing teams, resolving conflicts, and training staff. Highlight any successful initiatives you've led that improved team performance or customer satisfaction.
✨Know Your Inventory Management
Familiarise yourself with inventory control practices. Be ready to talk about how you've managed stock levels, minimised waste, and optimised resources in previous roles. This will show that you understand the financial aspects of the position.
✨Emphasise Attention to Detail
The role requires a keen eye for quality and safety standards. Prepare to discuss how you've maintained high standards in food safety and hygiene in your previous positions. Providing concrete examples will demonstrate your commitment to excellence.
