At a Glance
- Tasks: Coordinate patient interactions and support the healthcare team for high-quality care.
- Company: Join NHOMS | MassOMS, a compassionate and innovative healthcare team.
- Benefits: Earn $20-$25/hour with medical benefits, paid time off, and tuition reimbursement.
- Other info: Embrace diversity and inclusion in a culture that values your authentic self.
- Why this job: Make a real impact on patients' lives while enjoying a fun and supportive work environment.
- Qualifications: 1 year of medical or dental office experience and strong communication skills required.
The predicted salary is between 25 - 25 £ per hour.
Description
Who We Are
Join our innovative team at NHOMS | Mass OMS and play an essential role in creating outstanding experiences for our clients, partners, and communities.
By embracing our core values of innovation, compassion, accessibility, and one team, you will play a part in a mission to make a lasting impact on our organization's growth and success.
Our core values center around healing first for our patients.
Members of our team approach each day with compassion for both patients and colleagues.
We promote innovation on every level and ensure we are accessible to one another as we work as one team.
We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives - all while having a little fun!
Position Summary
The Practice Associate plays a pivotal role in the efficient and smooth functioning of the clinic.
This multifaceted position requires a candidate with a strong organizational skill set, excellent communication abilities, and a comprehensive understanding of medical office operations.
The primary responsibilities include coordinating administrative tasks, managing patient interactions, and supporting the healthcare team to ensure the delivery of high-quality patient care.
Responsibilities include but are not limited to
- Assisting patients with check-in and check-out procedures, managing telephone calls, and addressing inquiries.
- Effectively communicate with referring practices, patients, and teammates.
- Schedule appointments for the practice to optimize patient satisfaction, surgeon time, and the most effective use of treatment rooms.
- Independently and accurately complete treatment planning and benefits verification.
- Create, access, and verify patient records in Open Dental, retrieve patient files, prepare flow charts, and place charts in sequence for surgeon examination.
- Maintain the reception area in a neat and orderly condition.
- Receive letters, packages, etc., and distribute them accordingly.
- Prepare outgoing mail and packages, dropping them off at mail facilities for processing.
- Check, sort, forward, and respond to emails and any correspondence from teammates.
- Collaborate with all teammates and organizational levels, including Marketing, Human Resources, Operations and RCM teams.
- Perform closing procedures at the end of the day, including depositing cash and checks.
- Take up other duties as assigned.
Requirements
Required Skills & Abilities
- Excellent phone and in-person communication skills.
- Strong organizational, time management, and multitasking abilities.
- Computer literacy in basic applications, including Outlook and Microsoft Office.
- Full-time availability Monday - Friday.
- Detail-oriented with organized communication skills between patients, doctors, and assistants.
Qualifications
- 1 year of medical or dental office experience (Required).
- 1 year of administrative assistant or receptionist experience (Preferred).
- 1 year of Open Dental experience (Preferred)
- High school diploma or equivalent; additional education or certification in healthcare administration is a plus.
Compensation & Benefits
- Medical, Dental, & Vision Insurance.
- Paid vacation & sick time.
- Access to our 401(k) plan with employer match.
- Continuing education and tuition reimbursement.
- Eligibility for discretionary quarterly bonuses.
- Discounted oral surgery services for teammates and their families.
- Referral Bonus eligibility
- Our Commitment to Diversity and Inclusion
At NHOMS | Mass OMS, we pride ourselves on creating a supportive and inclusive environment where employees can collaborate, learn, and grow.
We believe in work-life balance and encourage our team members to work together, making a difference in our industry.
A culture of innovation, diversity, and inclusion is the NHOMS | Mass OMS way.
Equality drives our spirit and fuels our creativity.
We celebrate, value, and appreciate all voices and are continually building a culture where everyone has the freedom to be their authentic self.
Our commitment to inclusion across race, color, religion, gender identity, sexual orientation, disability, age, veteran status, and experience drives our success and makes our company stronger.
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Practice Associate in Exeter employer: NHOMS PLLC
At NHOMS | MassOMS, we pride ourselves on being an exceptional employer that values teamwork and professional growth. Our supportive work culture fosters collaboration and continuous learning, ensuring that our Oral Surgery Dental Assistants receive comprehensive training and development opportunities. Located in a vibrant community, we offer competitive benefits and a commitment to impactful patient care, making us a rewarding place to advance your career in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Practice Associate in Exeter
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like NHOMS PLLC.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at NHOMS PLLC.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like NHOMS PLLC, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Practice Associate in Exeter
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at NHOMS PLLC.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at NHOMS PLLC.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to NHOMS PLLC. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at NHOMS PLLC. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at NHOMS PLLC
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research NHOMS PLLC’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
