Administrator - Diabetic Eye Screening in Wellingborough

Main area Diabetic Eye Screening Grade Band 2 Contract Permanent Hours Part time - 16 hours per week (4 hours a day, Tue, Wed, Thu, Fri 10.00 am - 2 pm) Job ref 270-TH519-AD

Site Diabetic Eye Screening, Abbey Block, Isebrook Hospital Town Wellingborough Salary £25,272 pa pro rata Salary period Yearly Closing 26/11/2026 08:00

Band 2 Diabetic Eye Screening Booking Centre Operative

Looking for a part-time role that fits around your life?

We're seeking a Booking Centre Operative to join our friendly Diabetic Eye Screening Team at Isebrook Hospital. You'll play a key role in helping patients access important screening appointments while delivering excellent customer service.

What you'll be doing:

• Booking and rescheduling patient appointments
• Answering telephone enquiries
• Updating patient records and booking systems
• Supporting the smooth running of the screening service

We're looking for someone who:

• Has great communication and telephone skills
• Is organised and accurate
• Has basic IT skills
• Enjoys helping people and working as part of a team

Working for our organisation

• NHS benefits and pension
• Full training provided
• Friendly, supportive team
• A rewarding role making a difference to patient care

The Northamptonshire Diabetic Eye Screening Programme is dedicated to preventing sight loss in people with diabetes by providing high-quality eye screening services. We are committed to excellence in patient care and aim to improve health outcomes through early detection and management of diabetic retinopathy.

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be ‘outstanding’ by supporting opportunity, innovation, development and growth.

Detailed job description and main responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the ‘About You’ Section of the document.

Person specification

Qualifications

• Minimum 5 GCSEs or equivalent, including Maths and English

Skills and Experience

• Previous administrative experience, preferably within a healthcare setting.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational skills with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills.
• Attention to detail and high level of accuracy in data entry.
• Ability to work independently and as part of a team.
• Understanding of patient confidentiality and data protection principles.
• Experience with healthcare administration systems.
• Knowledge of diabetic eye screening or diabetic care services.

By completing an application you are giving authorisation for the transfer of your data. In submitting an application form, you authorise us to confirm any previous NHS service details via the Electronic Staff Record (ESR) Inter Authority Transfer (IAT) process. Including factual reference, occupational health clearance and statutory and mandatory training records and full service history.

You must ensure that your application, including supporting statements and behaviour examples, are truthful and factually accurate. Please note plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own.

Correspondence regarding your application will be sent to you via a TRAC system account.

We are an equal opportunities employer, which aims to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

All roles are subject to the home office immigration rules and therefore eligibility must meet certain requirements for any sponsorship to be considered. Please visit the government website for more information regarding eligibility.

At NHFT we support many of our colleagues to work flexibly and we will consider requests for flexible working from day one. For this role, we are open to discussing a range of options including flexible hours, agile/home working, compressed hours and part time hours. Please have a conversation with the recruiting manager about the flexibility you need and we will promise to explore what is possible with you.

Applicants who have a disability and meet the essential criteria for the job will be considered under the Guaranteed Interview Scheme. If you require a reasonable adjustment at any stage of the recruitment process please make the recruitment services team aware as soon as possible.

All posts that are engaged in a regulated activity will be subject to a Disclosure and Barring Service (DBS) check and a DBS re-check on a three yearly basis whilst employed in such a role. Staff employed in these posts will therefore be asked to register with the DBS Automatic Update Service upon receipt of their DBS certificate and must update yearly , the annual fee will be reimbursed subject to Trust policy. For further information please visit: DBS Update Service: applicant guide - GOV.UK (www.gov.uk)

Please note if a DBS is applicable for the position then a charge will be deducted from your first salary.

Please note that all new starters to the trustare subject to a probationary period.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.