General Porter/ Security in Cramlington

General Porter/ Security in Cramlington

Cramlington Full-Time 37035 - 45265 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Assist patients and visitors, move equipment, and maintain a safe environment.
  • Company: Join NHFM, part of Northumbria Healthcare NHS Trust, making a real difference.
  • Benefits: Competitive pay, flexible hours, generous leave, and fantastic staff perks.
  • Other info: Diverse and inclusive workplace with career development opportunities.
  • Why this job: Be part of a team that supports the NHS and impacts thousands of lives.
  • Qualifications: No specific qualifications required; just a willingness to help and learn.

The predicted salary is between 37035 - 45265 £ per year.

NHFM is a wholly owned subsidiary of Northumbria Healthcare NHS Foundation Trust. Established in 2012, NHFM provides specialist project management services for large and small capital developments, estates maintenance and a full range of facilities services for all of Northumbria Healthcare Trust’s sites.

We can offer you:

  • Competitive rates of pay
  • Enhanced rates of pay for working evenings, nights, weekends and bank holidays
  • Favourable employment terms and conditions – we mirror NHS Agenda for Change terms and conditions which includes up to 33 days annual leave + bank holidays per year, generous maternity and paternity leave provisions, occupational sick pay, and much more
  • NHS Pension Scheme
  • Career development opportunities
  • Fantastic staff benefits including car lease, home electronics, cycle to work and priority access to vaccinations, physiotherapy, counselling, among many more
  • A great employee experience - we score very highly on our employee satisfaction metrics

We work closely with Kids First Nurseries that are based within our trust grounds at Wansbeck, North Tyneside and Hexham hospitals to care for our Trust family's children, offering care for children from 6 weeks old up to 4 years. There are a number of funding options run by the government to help working parents, including Early Years Funding and Tax Free Childcare.

Flexible working offers choice in where, when, and how we work, ensuring patients remain at the heart of all we do. It’s open to everyone, and we aim to find solutions that work for both you and the organisation. All arrangements must be reasonable and balanced to maintain safe and effective patient care.

Work for us and you will be making a real difference to the NHS and the thousands of people who use our services each year.

Job overview: The Portering departments at NHFM, Northumbria Specialist Emergency Care Hospital, provide a variety of services to patients and departments, including maintaining a safe environment for patients and staff, the provision of a high quality, efficient customer orientated Portering service and compliance with the Trust Patient Confidentiality Policy. The conveyance and movement of patients by wheelchair, trolley, bed etc., the collection and delivery of linen, refuse, clinical waste trolleys, food trolleys, stores, beds, bedding, furniture, equipment and records to designated area. The sorting of incoming mail and franking of external mail as required, also driving if this is required. The post operates on a 12 hour multiple week rolling rota that includes night shift. The post will be subject to a Disclosure and Barring Service (DBS) check.

To assist in the direction of patients and visitors. The conveyance and movement of patients by wheelchair, stretcher etc. The collection and delivery of linen, refuse, clinical waste trolleys, food trolleys, stores, beds, bedding, furniture, equipment and records to designated area. The sorting of incoming mail and franking of external mail as required. Reception and movement of medical gas cylinders within Health and Safety guidelines. Removal of refuse from waste bins located outside the hospital entrance, on a daily basis. Daily cleaning of external areas situated at hospital entrances. The conveyance of deceased patients to the Mortuary.

Detailed job description and main responsibilities: To provide a comprehensive Porter service to all Wards and Departments on site to be flexible in approach to work and undertake other duties that are assigned under the role. The provision of a high quality, efficient customer orientated Portering service and compliance with the Trust Patient Confidentiality Policy. The job role requires that the post holder will either undertake the role of porter or security guard during their shift.

The successful applicant will be an employee of the subsidiary and not Northumbria Healthcare NHS Foundation Trust. Applicants who are members of the Armed Forces, those who have a disability that requires support in the workplace and those who have been looked after by the care system as a child or young person who meet the essential criteria will be interviewed under the Trust's interview guarantee scheme. We recognise the positive value of diversity and inclusion and are committed to a workforce that is diverse, equal and inclusive. We welcome and encourage job applications from people of all backgrounds.

If you require any reasonable adjustments to attend interview please make the recruitment team aware as soon as possible by calling our HR Recruitment Team on 0191 203 1415 option 2. Applicants who meet the Fit and Proper Person Requirements (FPPR) will require additional pre-employment checks in line CQC and statutory guidance.

Certificate of Sponsorship: Northumbria Healthcare NHS Foundation Trust proudly hold a sponsor licence. In order to provide sponsorship you and the role you are applying for must meet UKVI eligibility requirements. Please check your eligibility prior to submitting an application. Please note that it is a requirement of this Trust that all successful applicants pay for their own DBS certification if a DBS check is required for the post. The method of payment is a salary deduction from your first monthly pay.

General Porter/ Security in Cramlington employer: NHFM

NHFM is an exceptional employer, offering competitive pay and generous benefits that mirror NHS standards, including up to 33 days of annual leave and a robust pension scheme. Our commitment to employee satisfaction is reflected in our high ratings, and we provide ample opportunities for career development within a supportive and inclusive work culture. Located at the Northumbria Specialist Emergency Care Hospital, you will play a vital role in delivering essential services that make a real difference to patients and their families.

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Contact Details:

NHFM Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land General Porter/ Security in Cramlington

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like NHFM. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to NHFM

Don't be shy about reaching out to NHFM directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace General Porter/ Security in Cramlington

Communication Skills
Adaptability
Teamwork
Problem-Solving Skills
Time Management
Flexibility
Compassion

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about NHFM and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at NHFM

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!