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For Companies At a Glance
- Tasks: Lead risk management and improve construction quality across Northern Ireland.
- Company: Join NHBC, the market leader in new home warranties and insurance.
- Benefits: Enjoy 27 days leave, enhanced pension, and flexible working options.
- Why this job: Make a real impact on the housing industry while growing your career.
- Qualifications: Experience in construction management and a passion for quality improvement.
- Other info: Be part of an inclusive culture that values your authentic self.
The predicted salary is between 42000 - 52000 £ per year.
Overview
Job role: Regional Quality & Risk Consultant
Salary:£48,000 – £52,000 (depending on experience) + Up to 10% performance bonus
Working location:Home Based
Employment type:Full time, Permanent
What you’ll be doing:
To foster and promote the purpose and objectives of NHBC and to positively advance internal and external customer relationships and commercial offerings across Northern Ireland. Manage and ensure the retention and development of external small to medium size customers by facilitating improvement in construction quality and reduction in build risk to aid claims mitigation. Work collaboratively across NHBC to inform and influence technical risk management focus, skills, and capability.
Deliver and grow NHBC’s commercial portfolio offering, particularly construction quality consultancy capability and services ensuring profitability in accordance with the business area service level agreement and standard operating procedures.
As part of a multi-disciplinary team of professionally qualified staff, ensure key risks are identified and managed to mitigate warranty claims. Apply specialist technical knowledge and understanding of failure mode and effects of buildings through the application of NHBC Standards, Codes and National/European standards to complex new build and conversion projects.
Job summary:
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Lead management of NHBC’s technical and warranty risks across Risk Level 1 & 2 new build and conversion projects.
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Conduct holistic project and builder risk assessments to develop bespoke technical risk management plans.
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Oversee and dynamically manage technical risk profiling and inspection regimes.
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Act as Project Manager for warranty-only projects, coordinating input from technical specialists.
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Advise developers and design teams on NHBC Standards and compliant technical solutions.
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Carry out site inspections and provide technical support to inspectors, surveyors, and engineers.
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Contribute to operational efficiency and support business growth within the Northern Ireland region.
Quality & Consultancy Services
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Deliver NHBC’s construction quality consultancy and inspection services to Northern Ireland builders.
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Review and analyse build quality issues, trends, and emerging risks.
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Work with SME builders to identify defects, develop improvement plans, and reduce claims.
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Lead workshops, presentations, and standards-raising campaigns to improve build quality.
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Conduct root cause analyses and prepare reports, business cases, and technical recommendations.
Customer & Stakeholder Management
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Build and maintain strong relationships with builders, developers, and industry stakeholders.
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Proactively manage and resolve customer complaints and conflicts.
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Represent NHBC on external quality bodies and industry committees.
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Promote NHBC’s brand, services, and business growth across the Northern Ireland construction sector.
Compliance & Professional Standards
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Ensure compliance with NHBC and HSE safety requirements.
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Maintain up-to-date expertise in modern building technologies and materials.
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Act with integrity, diligence, and professional skill in all interactions.
What we’re looking for
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Experience of managing and leading people.
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Experience in managing a change environment.
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In depth understanding of why and how buildings fail and result in claims. Both in design, specification and construction, with experience in mitigating these issues.
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Have comprehensive knowledge and experience of: NHBC Standards and Building Regulations; on-site experience with good knowledge of the Northern Ireland housing sector; experience of construction quality management; an eye for detail and a curiosity about how improvements in build quality can be brought to the house-building industry across the entire supply chain; an ability to communicate effectively to senior contacts clearly and diplomatically, both face-to-face, in workshops, presentations and in writing
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Prepared to travel throughout the UK and Europe, including occasional short stays away from home.
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Ability to balance/prioritise a demanding workload while making progress on all fronts.
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Qualified to a minimum HNC/HND level in a construction related discipline. Full membership or working towards full membership of an appropriate professional institution e.g. CIOB, CABE, BSC, RICS Cert.Ed., BILD, IOSH, CMI etc
What we offer
Our benefits package includes:
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27 days annual leave + bank holidays
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holiday purchase scheme
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enhanced pension scheme (up to 10.5%)
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life assurance
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subsidised private medical insurance
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employee discounts platform
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two days volunteer leave
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enhanced maternity, paternity, adoption leave and pay for all new parents
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company car
+ many more!
Who we are
At NHBC, we pride ourselves on being truly unique. No other organisation in our sector matches the range of services and scale we provide. As the market leader, we are recognised as the go-to for new home warranties and insurance. Our team is united by a core purpose: to raise the standards of house building and protect homeowners.
Why you should join us
As a modern, family-friendly employer, we’re in a phase of rapid growth, embracing technology, data and new ways of working. We’re seeking passionate, skilled and driven individuals to join us on this exciting journey.
Once onboard, you’ll have access to fantastic opportunities for personal and career growth. You’ll receive thorough training, continuous development and the chance to earn recognised qualifications and professional memberships to support your journey.
We support flexible working and encourage our colleagues to find a balance that suits them. While we may not be able to accommodate every request, we’re always happy to have a conversation about flexible working arrangements.
Our inclusive culture
We are dedicated to fostering an inclusive culture where everyone feels empowered to bring their authentic selves to work. We firmly believe in the right of all our employees and customers to be treated fairly, with dignity and respect, and free from discrimination. Our active employee networks support colleagues and their allies, providing safe spaces for open conversations and idea-sharing.
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Regional Quality & Risk Consultant employer: NHBC
Contact Detail:
NHBC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Quality & Risk Consultant
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at local events. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching NHBC and its values. Show us how your experience aligns with our mission to improve construction quality and reduce risks.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can help us manage technical risks and enhance customer relationships in the Northern Ireland region.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Regional Quality & Risk Consultant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Regional Quality & Risk Consultant role. Highlight your experience in managing construction quality and risk, and show how your skills align with NHBC's objectives.
Showcase Relevant Experience: When detailing your work history, focus on your experience with NHBC Standards and Building Regulations. Use specific examples that demonstrate your ability to improve build quality and manage risks effectively.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to communicate your qualifications and experiences, making it easy for us to see why you’re a great fit for the team.
Apply Through Our Website: We encourage you to submit your application through our website. This ensures that your application goes directly to us and allows you to easily track your application status. Don’t miss out on this opportunity!
How to prepare for a job interview at NHBC
✨Know Your Stuff
Make sure you brush up on NHBC Standards and Building Regulations. Familiarise yourself with common construction quality issues and how to mitigate them. This will show that you’re not just a candidate, but someone who understands the ins and outs of the industry.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed risks or improved construction quality. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your expertise in a clear and compelling way.
✨Build Relationships
Since this role involves a lot of stakeholder management, think about how you can convey your relationship-building skills. Be ready to discuss how you've handled customer complaints or conflicts in the past, and how you’ve maintained strong relationships with builders and developers.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to risk management and quality assurance. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewers on a deeper level.
