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For Companies At a Glance
- Tasks: Manage complex claims and be the go-to contact for customers.
- Company: Leading home warranty provider with a focus on customer satisfaction.
- Benefits: Competitive salary, performance bonuses, and flexible hybrid working model.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Strong communication, project management skills, and prior claims handling experience.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 40000 - 45000 £ per year.
A leading home warranty provider is seeking a Lead Claims Handler in Milton. You will be responsible for managing complex claims, serving as the key contact for customers while ensuring compliance with regulations.
Ideal candidates will have strong communication, project management skills, and prior claims handling experience.
The role offers a competitive salary between £40,000 and £45,000 with performance bonuses and a flexible working model, including hybrid arrangements.
Senior Claims Lead - Complex Claims (Hybrid) in Milton employer: NHBC
Contact Detail:
NHBC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Lead - Complex Claims (Hybrid) in Milton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Claims Lead role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to claims handling and project management. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to highlight your experience in managing complex claims and how you've effectively communicated with customers. This is key for the role, so let your personality shine through!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way.
We think you need these skills to ace Senior Claims Lead - Complex Claims (Hybrid) in Milton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in claims handling and project management. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Claims Lead position. Share specific examples of how you've managed complex claims in the past.
Show Off Your Communication Skills: Since this role involves being the key contact for customers, we need to see your communication prowess. Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at NHBC
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of complex claims handling. Familiarise yourself with common scenarios and regulations in the home warranty sector. This will help you demonstrate your expertise and show that you're ready to tackle any challenges that come your way.
✨Show Off Your Communication Skills
As a Lead Claims Handler, you'll be the key contact for customers. Practice articulating your thoughts clearly and confidently. Consider role-playing with a friend or family member to refine your responses and ensure you can handle customer queries effectively during the interview.
✨Highlight Your Project Management Experience
Be prepared to discuss specific examples of how you've managed projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your ability to juggle multiple claims while ensuring compliance and customer satisfaction.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the company's approach to complex claims and their expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
