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- Tasks: Oversee operational risk incidents and support risk management frameworks.
- Company: Join NHBC, a leader in new home warranties and insurance.
- Benefits: Enjoy 27 days leave, enhanced pension, and flexible working options.
- Why this job: Make a real impact in risk management while growing your career.
- Qualifications: Experience in risk management and strong analytical skills required.
- Other info: Be part of an inclusive culture that values your authentic self.
The predicted salary is between 48000 - 53000 £ per year.
Salary: £48,000 - £53,000 (depending on experience) + 6% performance bonus
Working location: Milton Keynes, Hybrid working (2 days in Office)
Employment type: full time, permanent
Join NHBC’s Risk and Compliance team in a high-impact Second Line role and build a strong foundation in operational and non-financial risk. As an Operational Risk Officer, you will work closely with senior risk leaders to provide effective oversight and constructive challenge to the business, supporting informed risk-taking and the consistent embedding of the Risk Management Framework across the First Line. This role offers broad exposure to key projects, business proposals, and group-wide initiatives, making it an excellent opportunity to grow your expertise and help shape how NHBC delivers its purpose.
What you’ll be doing
- Provide oversight and challenge of operational risk incidents, ensuring timely capture, escalation, root cause analysis, and effective remediation by the First Line.
- Supporting the Operational Risk Manager to embed NHBC’s operational risk framework, working closely with First Line teams and risk owners to develop and maintain dynamic risk profiles, including risk and control assessments and indicators.
- Coordinating with business and risk owners on specific key elements of NHBC’s risk management policy framework, to ensure appropriate policies and procedures support the management of non-financial risk.
- Support operational risk monitoring and reporting to committees by consolidating and analysing the risk profile, assessing exposure against risk appetite and tolerances, and using multiple data sources to inform and challenge risk insights.
- Support and assist in completing any required assurance testing and thematic reviews.
- Act as secretariat for the Non-Financial Risk Committee, chaired by the Head of Operational Risk, including the development of agendas, collation of papers, minuting discussions and tracking of actions.
What we’re looking for
- Problem-solver with the ability to challenge and question established practices and contribute to the development of new processes.
- Previous risk management experience gained with general insurance or within the financial services sector, construction sector or another industry with a strong risk management ethos.
- An understanding of governance, risk and control frameworks.
- Experience in operational risk management from a First or Second Line of Defence perspective.
- Risk management qualification or working towards operational risk certification i.e. Degree/ Higher/ Other.
- Results orientated, motivated to meet goals and ensure high quality in every aspect.
- Strong interpersonal and communication skills that enable collaboration.
- Good written communication skills.
- Numerate and analytical.
- Excellent IT skills, in particular MS Excel, Word and PowerPoint.
What we offer
- 27 days annual leave + bank holidays
- Holiday purchase scheme
- Enhanced pension scheme (up to 10.5%)
- Life assurance
- Subsidised private medical insurance
- Employee discounts platform
- Two days volunteer leave
- Enhanced maternity, paternity, adoption leave and pay for all new parents
- + many more!
Who we are
At NHBC, we pride ourselves on being truly unique. No other organisation in our sector matches the range of services and scale we provide. As the market leader, we are recognised as the go-to for new home warranties and insurance. Our team is united by a core purpose: to raise the standards of house building and protect homeowners.
Why you should join us
As a modern, family-friendly employer, we’re in a phase of rapid growth, embracing technology, data and new ways of working. We’re seeking passionate, skilled and driven individuals to join us on this exciting journey. Once onboard, you’ll have access to fantastic opportunities for personal and career growth. You’ll receive thorough training, continuous development and the chance to earn recognised qualifications and professional memberships to support your journey. We support flexible working and encourage our colleagues to find a balance that suits them. While we may not be able to accommodate every request, we’re always happy to have a conversation about flexible working arrangements.
Our inclusive culture
We are dedicated to fostering an inclusive culture where everyone feels empowered to bring their authentic selves to work. We firmly believe in the right of all our employees and customers to be treated fairly, with dignity and respect, and free from discrimination. Our active employee networks support colleagues and their allies, providing safe spaces for open conversations and idea-sharing.
Operational Risk Officer in Milton Keynes employer: NHBC
Contact Detail:
NHBC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Risk Officer in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to current or former employees at NHBC on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in an Operational Risk Officer.
✨Tip Number 2
Prepare for the interview by brushing up on your risk management knowledge. We should be ready to discuss real-life scenarios where we’ve successfully managed risks, as this will show our problem-solving skills and experience.
✨Tip Number 3
Don’t forget to showcase our communication skills! During interviews, we can highlight how we’ve effectively collaborated with teams in the past, especially when it comes to challenging established practices.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our application to match the specific requirements of the Operational Risk Officer role.
We think you need these skills to ace Operational Risk Officer in Milton Keynes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operational Risk Officer role. Highlight your relevant experience in risk management and how it aligns with what we’re looking for at NHBC.
Showcase Your Skills: Don’t forget to emphasise your strong interpersonal and communication skills. We want to see how you can collaborate effectively, so give examples of past experiences where you’ve done just that!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at NHBC
✨Know Your Risk Management Framework
Familiarise yourself with NHBC’s operational risk framework and be ready to discuss how you can contribute to its implementation. Highlight your previous experience in risk management, especially in the financial services or construction sectors, to show you understand the nuances of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to challenge established practices. Prepare examples from your past experiences where you successfully identified risks and implemented effective solutions, demonstrating your analytical and numerate skills.
✨Showcase Your Communication Skills
As this role requires strong interpersonal skills, practice articulating your thoughts clearly and concisely. Be prepared to discuss how you’ve collaborated with teams in the past and how you would approach working with First Line teams and risk owners at NHBC.
✨Understand the Role of the Non-Financial Risk Committee
Research the responsibilities of the Non-Financial Risk Committee and be ready to discuss how you would support it. Mention any relevant experience you have in minute-taking, agenda development, or tracking actions, as these are key aspects of the role.
