NHBC in Milton Keynes is seeking a Complaints Handler to investigate and resolve customer complaints, ensuring fair outcomes and high-quality service. You’ll manage a varied caseload, provide clear responses, and collaborate with colleagues across NHBC to identify issues and improve the customer experience.
You will handle complaints thoroughly, keep customers informed, meet regulatory requirements, and contribute to training and sharing best practices to improve complaint handling across the
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Complaints Resolution Specialist | Hybrid (Milton Keynes) employer: NHBC
At NHBC, we are proud to be a modern, family-friendly employer located in Lichfield, offering a dynamic work environment that prioritises employee growth and development. With a comprehensive benefits package, including generous leave, enhanced pension schemes, and opportunities for continuous training, we empower our team to thrive while making a meaningful impact in the housebuilding sector. Join us to be part of an inclusive culture that values diversity and supports flexible working arrangements, ensuring you can balance your professional and personal life effectively.
