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- Tasks: Support customers through their claims process and manage communications with stakeholders.
- Company: Leading home insurance provider in Milton Keynes with a focus on customer satisfaction.
- Benefits: Competitive salary, performance bonuses, generous leave, enhanced pension, and flexible working.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Strong communication skills and experience in customer service and problem-solving.
The predicted salary is between 29000 - 33000 £ per year.
A leading home insurance provider in Milton Keynes is seeking a Claims Handler to support customers throughout their claims process. The role involves managing claims, communicating with various stakeholders, and ensuring a satisfactory outcome for clients.
Successful candidates will possess:
- Strong communication skills
- Experience in customer service
- Problem-solving abilities
This position offers an annual salary of £29,000 to £33,000, with additional performance bonuses and a comprehensive benefits package including generous leave, enhanced pension, and flexible working arrangements.
Claims Handler Level 2 — Hybrid + 6% Bonus in Milton Keynes employer: NHBC
Contact Detail:
NHBC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler Level 2 — Hybrid + 6% Bonus in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to claims handling. Think about how you’d handle tricky situations and be ready to share your problem-solving skills with real examples.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to articulate your thoughts clearly and confidently. Remember, they want to see how well you can interact with clients and stakeholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Claims Handler Level 2 — Hybrid + 6% Bonus in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and problem-solving. We want to see how your skills align with the role of a Claims Handler, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers through their claims process. We love seeing genuine enthusiasm, so let your personality come through!
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at NHBC
✨Know Your Claims Inside Out
Make sure you understand the claims process thoroughly. Familiarise yourself with common issues that arise in home insurance claims and be ready to discuss how you would handle them. This shows your potential employer that you're proactive and knowledgeable.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses and ensure you can convey complex information simply.
✨Demonstrate Problem-Solving Prowess
Prepare examples from your past experience where you've successfully resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to think on your feet and find solutions.
✨Research the Company Culture
Get to know the company’s values and culture. This will help you tailor your answers to align with what they’re looking for in a candidate. Plus, it shows that you’re genuinely interested in being part of their team.
