HR Operations Team Leader
HR Operations Team Leader

HR Operations Team Leader

Milton Keynes Full-Time 50000 - 55000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead the HR Operations team and ensure smooth HR administration throughout the employee lifecycle.
  • Company: Join NHBC, a market leader in new home warranties and insurance.
  • Benefits: Enjoy 27 days leave, enhanced pension, life assurance, and flexible working options.
  • Why this job: Be part of a growing team that values innovation and personal development.
  • Qualifications: Experience in HR operations and strong organisational skills are essential.
  • Other info: Embrace an inclusive culture with opportunities for career growth and training.

The predicted salary is between 50000 - 55000 £ per year.

Overview

NHBC Milton Keynes, England, United Kingdom

Salary: £50,000.00 – £55,000.00 + 10% performance bonus

Working location: Milton Keynes/Hybrid

Employment type: full time, permanent

Job Summary

Reporting to the Head of HR Business Partners, this role has line management responsibility for the HR Operations team and ensures the delivery of comprehensive, end-to-end HR administration throughout the employee lifecycle.

What You’ll Be Doing

  • Lead and develop the HR Operations team, ensuring efficient HR administration, payroll support, and delivery of annual HR processes.
  • Oversee HR data integrity, reporting, and analytics to provide insights, identify trends, and support strategic workforce decisions.
  • Manage and optimise HR systems (ADP, ICIMS), driving automation, integration, and improved employee/manager experience.
  • Ensure compliance with regulatory requirements (SMCR, Solvency II, IDD, Gifts & Hospitality) and mitigate HR risk.
  • Provide HR support for Senior Staff and act as the main contact for HR Business Partners on key events.
  • Foster collaboration across HR, Talent Acquisition, and business stakeholders, driving continuous improvement and customer-focused service.

What We’re Looking For

  • Prior experience in a HR Operations ideally at team leader level.
  • Proactive and organised.
  • High attention to detail.
  • Brings solutions to the table not problems.
  • Resilient and calm in challenging situations.
  • Collaborate, achieving success through your team.
  • Understanding of HR and employment legislation, best practice.

What We Offer

Our benefits package includes:

  • 27 days annual leave + bank holidays
  • holiday purchase scheme
  • enhanced pension scheme (up to 10.5%)
  • life assurance
  • subsidised private medical insurance
  • employee discounts platform
  • two days volunteer leave
  • enhanced maternity, paternity, adoption leave and pay for all new parents
  • depending on location might attract London allowance (up to £7,500)
  • many more!

Who We Are

At NHBC, we pride ourselves on being truly unique. No other organisation in our sector matches the range of services and scale we provide. As the market leader, we are recognised as the go-to for new home warranties and insurance. Our team is united by a core purpose: to raise the standards of house building and protect homeowners.

Why you should join us

As a modern, family-friendly employer, we’re in a phase of rapid growth, embracing technology, data and new ways of working. We’re seeking passionate, skilled and driven individuals to join us on this exciting journey. Once onboard, you’ll have access to fantastic opportunities for personal and career growth. You’ll receive thorough training, continuous development and the chance to earn recognised qualifications and professional memberships to support your journey. We support flexible working and encourage our colleagues to find a balance that suits them. While we may not be able to accommodate every request, we’re always happy to have a conversation about flexible working arrangements.

Our inclusive culture

We are dedicated to fostering an inclusive culture where everyone feels empowered to bring their authentic selves to work. We firmly believe in the right of all our employees and customers to be treated fairly, with dignity and respect, and free from discrimination. Our active employee networks support colleagues and their allies, providing safe spaces for open conversations and idea-sharing.

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HR Operations Team Leader employer: NHBC

At NHBC, we are committed to being an exceptional employer, offering a supportive and inclusive work environment in Milton Keynes. Our comprehensive benefits package, including generous annual leave, enhanced parental leave, and a focus on employee development, ensures that our team members thrive both personally and professionally. Join us as we embrace innovation and growth, providing you with the opportunity to make a meaningful impact in the HR Operations field while enjoying a flexible working culture.
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Contact Detail:

NHBC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land HR Operations Team Leader

✨Tip Number 1

Network like a pro! Reach out to current employees at NHBC on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your application noticed.

✨Tip Number 2

Prepare for the interview by researching common HR scenarios and how you’d handle them. Think about your past experiences and be ready to share specific examples that showcase your leadership skills.

✨Tip Number 3

Show off your passion for HR! During interviews, express why you love working in HR operations and how you can contribute to NHBC’s mission of raising standards in house building.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets into the right hands and shows you’re serious about joining the NHBC team.

We think you need these skills to ace HR Operations Team Leader

HR Administration
Payroll Support
Data Integrity
HR Reporting
HR Analytics
HR Systems Management (ADP, ICIMS)
Regulatory Compliance (SMCR, Solvency II, IDD)
Problem-Solving
Collaboration
Understanding of HR and Employment Legislation
Attention to Detail
Organisational Skills
Resilience
Team Leadership

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the HR Operations Team Leader role. Highlight your relevant experience, especially in leading teams and managing HR processes. We want to see how your skills align with what we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to our mission at NHBC. Keep it engaging and personal – we love a bit of personality!

Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you’ve improved HR processes or led successful projects. We’re all about solutions, so let us see how you bring them to the table.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company!

How to prepare for a job interview at NHBC

✨Know Your HR Operations Inside Out

Before the interview, brush up on your knowledge of HR operations, especially in areas like payroll support and compliance. Familiarise yourself with key regulations such as SMCR and Solvency II, as well as the HR systems mentioned in the job description, like ADP and ICIMS.

✨Showcase Your Leadership Skills

As a potential HR Operations Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led a team, tackled challenges, and fostered collaboration. Highlight your proactive approach and ability to bring solutions to the table.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills and resilience in challenging situations. Think of specific scenarios where you had to manage HR risks or improve processes, and be ready to discuss the outcomes and what you learned from them.

✨Emphasise Your Attention to Detail

In HR operations, attention to detail is key. Be prepared to discuss how you ensure data integrity and accuracy in reporting. You might want to share examples of how your meticulous nature has positively impacted previous roles, especially in managing HR data.

HR Operations Team Leader
NHBC
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  • HR Operations Team Leader

    Milton Keynes
    Full-Time
    50000 - 55000 £ / year (est.)

    Application deadline: 2027-10-10

  • N

    NHBC

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