At a Glance
- Tasks: Support builders and developers while managing enquiries and administration tasks.
- Company: Join NHBC, a leading organisation in the construction industry.
- Benefits: Enjoy 27 days annual leave, enhanced pension, and subsidised medical insurance.
- Other info: Be part of a supportive team with great career development opportunities.
- Why this job: Make a difference by providing top-notch customer support in a dynamic environment.
- Qualifications: Strong customer service skills and effective communication are essential.
The predicted salary is between 25000 - 30000 € per year.
NHBC in Belfast is seeking a Customer Support Co-ordinator to support builders, developers, and internal colleagues while handling enquiries and ensuring accurate administration. The role involves daily use of NHBC's Fusion digital system, providing PA cover support to the Northern Ireland Director, and requires strong customer service skills, effective communication, and a team-focused attitude.
Benefits include:
- 27 days annual leave
- An enhanced pension scheme
- Subsidised private medical insurance
Customer Support & Admin Coordinator – Belfast employer: NHBC
NHBC in Belfast is an excellent employer, offering a supportive work culture that prioritises teamwork and effective communication. With generous benefits such as 27 days of annual leave, an enhanced pension scheme, and subsidised private medical insurance, employees are encouraged to grow and thrive in their roles while contributing to the success of builders and developers in the region.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support & Admin Coordinator – Belfast
✨Tip Number 1
Get to know the company inside out! Research NHBC's values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during interviews to demonstrate your strong customer support abilities.
✨Tip Number 3
Network like a pro! Connect with current or former NHBC employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Customer Support & Admin Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who want to make a difference in customer support.
We think you need these skills to ace Customer Support & Admin Coordinator – Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service skills and any relevant experience. We want to see how you can support builders and developers, so don’t be shy about showcasing your past roles that align with this!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Support & Admin Coordinator role. Share specific examples of how you've effectively communicated and worked in a team.
Show Off Your Tech Skills:Since you'll be using NHBC's Fusion digital system, mention any similar systems you’ve used before. If you’re tech-savvy, let us know! It’ll give you an edge in the application process.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at NHBC
✨Know Your Customer Service Skills
Make sure you can highlight your customer service experience. Think of specific examples where you've successfully handled enquiries or resolved issues. This will show that you understand the importance of supporting builders and developers effectively.
✨Familiarise Yourself with Fusion
Since the role involves daily use of NHBC's Fusion digital system, it’s a good idea to do some research on it. If possible, find out how it works and be ready to discuss how you would use it in your role. This shows initiative and readiness to hit the ground running.
✨Prepare for Teamwork Questions
Given the team-focused attitude required, prepare to discuss your experiences working in teams. Think about challenges you've faced and how you contributed to a positive team dynamic. This will demonstrate your ability to collaborate effectively with colleagues.
✨Show Enthusiasm for the Role
Express genuine interest in the position and the company. Research NHBC and its values, and be ready to explain why you want to work there. A positive attitude can make a big difference in how interviewers perceive you!
