NHBC is seeking a Complaints Officer in Milton Keynes, offering hybrid working with 2 days in the office. You will manage a caseload of complaints from initial review to final decision, conduct thorough investigations and communicate outcomes clearly and compassionately.
You will collaborate with Claims, Customer Services and Underwriting, ensure regulatory compliance, and contribute to a high-quality customer experience, while meeting productivity and service targets.
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Complaints Investigator, Financial Services (Hybrid) in Milton Keynes employer: NHBC company
NHBC in Milton Keynes is an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. With a strong commitment to employee growth, we provide ample opportunities for professional development and career advancement, ensuring that our team members are equipped to thrive in their roles. Our location in Milton Keynes not only boasts excellent transport links but also a vibrant community, making it an ideal place to work and grow.
