At a Glance
- Tasks: Install, maintain, and service HPLC, GC, and Mass spectrometers for clients.
- Company: Join a leading chromatography and spectrometry instrumentation company making waves in the industry.
- Benefits: Enjoy a competitive salary, profit-sharing bonus, fully expensed vehicle, and ongoing training.
- Why this job: Be part of a dynamic team, build customer relationships, and enhance your technical skills.
- Qualifications: HNC or degree in engineering/science; experience with chromatography/spectrometry required.
- Other info: Perfect for motivated individuals eager to learn and grow in a supportive environment.
The predicted salary is between 45000 - 55000 £ per year.
Salary: £45k - £55k DOE + Bonus + Vehicle + training
Territory: South of England
Genium has partnered with a specialist chromatography and spectrometry instrumentation company with exciting new vacancies for senior field service engineers across the UK to provide specialist support to their clients. In this role you will be responsible for the installation, maintenance & service of HPLC’s, GC’S and Mass spectrometers.
In this Field Service Engineer position, an engineer can expect:
- Full-service support on a range of analytical instruments including HPLC, GC, GC-MS, LC-MS from various manufacturers.
- Diagnosing and resolving issues related to product performance.
- Performing service, maintenance, calibration and troubleshooting.
- Calibrating customer equipment in accordance with specified standards.
- Proactively engage with customers to build relationships and improve service.
- Providing remote technical support to customers.
- Complete accurate supporting documentation.
- OEM training and skills development.
A suitable Field Service Engineer would need:
- Minimum of HNC or degree level of education in an engineering or science-based discipline.
- Significant experience working with Chromatography or Spectrometry equipment in a field or labs-based role.
- Full proficiency Servicing HPLC’s and LCMS (ideal).
- Full UK right to work and UK driving License.
- Knowledge of labs-based software and applications (advantageous).
- Motivated and eager to learn.
Benefits:
- Profit sharing bonus
- Fully expensed vehicle
- Training and development
- Tools & equipment
- Pension
Apply now or get in touch to learn more. If this role isn’t right for you, feel free to share it with someone who may be interested.
Locations
Senior Field Service Engineer- HPLC, GC & MS employer: nGenium
Contact Detail:
nGenium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Field Service Engineer- HPLC, GC & MS
✨Tip Number 1
Make sure to highlight your hands-on experience with HPLC, GC, and MS equipment during any networking opportunities. Engaging with professionals in the field can help you gain insights and potentially get referrals.
✨Tip Number 2
Consider joining relevant online forums or groups focused on chromatography and spectrometry. This will not only keep you updated on industry trends but also connect you with potential employers and peers who might know about job openings.
✨Tip Number 3
Attend industry conferences or workshops related to analytical instrumentation. These events are great for networking and can often lead to job opportunities as you meet key players in the field.
✨Tip Number 4
Reach out directly to companies that interest you, even if they don’t have current job postings. Expressing your enthusiasm and sharing your qualifications can put you on their radar for future openings.
We think you need these skills to ace Senior Field Service Engineer- HPLC, GC & MS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with HPLC, GC, and MS equipment. Include specific examples of your work in installation, maintenance, and troubleshooting to demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the field service engineer role. Mention your relevant qualifications, such as your HNC or degree, and how your skills align with the responsibilities outlined in the job description.
Highlight Customer Engagement Skills: Since the role involves building relationships with customers, emphasise any previous experience you have in customer service or technical support. Provide examples of how you've successfully engaged with clients in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical role like this.
How to prepare for a job interview at nGenium
✨Showcase Your Technical Expertise
Make sure to highlight your experience with HPLC, GC, and MS equipment during the interview. Be prepared to discuss specific challenges you've faced and how you resolved them, as this will demonstrate your hands-on knowledge and problem-solving skills.
✨Demonstrate Customer Engagement Skills
Since the role involves building relationships with clients, share examples of how you've successfully engaged with customers in the past. Discuss how you’ve provided support and improved service, as this will show your ability to connect and communicate effectively.
✨Prepare for Technical Questions
Expect technical questions related to chromatography and spectrometry. Brush up on your knowledge of calibration, maintenance, and troubleshooting techniques. Being able to answer these confidently will set you apart from other candidates.
✨Express Your Willingness to Learn
The company values motivated individuals eager to learn. Be sure to convey your enthusiasm for ongoing training and development. Share any relevant courses or certifications you’re interested in pursuing to enhance your skills further.