Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Install, maintain, and service HPLC, GC, and Mass spectrometers for clients.
- Company: Join a leading chromatography and spectrometry instrumentation company with exciting opportunities.
- Benefits: Enjoy a competitive salary, profit sharing bonus, fully expensed vehicle, and ongoing training.
- Why this job: Be part of a dynamic team, build customer relationships, and enhance your technical skills.
- Qualifications: HNC or degree in engineering/science; experience with chromatography/spectrometry equipment required.
- Other info: Ideal for motivated individuals eager to learn and grow in a supportive environment.
The predicted salary is between 45000 - 55000 £ per year.
Salary: £45k - £55k DOE + Bonus + Vehicle + training
Territory: South of England
Genium has partnered with a specialist chromatography and spectrometry instrumentation company with exciting new vacancies for senior field service engineers across the UK to provide specialist support to their clients. In this role you will be responsible for the installation, maintenance & service of HPLC’s, GC’S and Mass spectrometers.
In this Field Service Engineer position, an engineer can expect:
- Full-service support on a range of analytical instruments including HPLC, GC, GC-MS, LC-MS from various manufacturers.
- Diagnosing and resolving issues related to product performance.
- Performing service, maintenance, calibration and troubleshooting.
- Calibrating customer equipment in accordance with specified standards.
- Proactively engage with customers to build relationships and improve service.
- Providing remote technical support to customers.
- Complete accurate supporting documentation.
- OEM training and skills development.
A suitable Field Service Engineer would need:
- Minimum of HNC or degree level of education in an engineering or science-based discipline.
- Significant experience working with Chromatography or Spectrometry equipment in a field or labs-based role.
- Full proficiency Servicing HPLC’s and LCMS (ideal).
- Full UK right to work and UK driving License.
- Knowledge of labs-based software and applications (advantageous).
- Motivated and eager to learn.
Benefits:
- Profit sharing bonus
- Fully expensed vehicle
- Training and development
- Tools & equipment
- Pension
Apply now or get in touch to learn more. If this role isn’t right for you, feel free to share it with someone who may be interested.
Locations
Contact Detail:
nGenium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Field Service Engineer- HPLC, GC & MS
✨Tip Number 1
Make sure to highlight your hands-on experience with HPLC, GC, and MS equipment during any networking opportunities. Engaging with professionals in the field can help you gain insights and potentially get referrals.
✨Tip Number 2
Consider joining relevant online forums or groups focused on chromatography and spectrometry. This will not only keep you updated on industry trends but also allow you to connect with others who might know about job openings.
✨Tip Number 3
Attend industry conferences or workshops related to analytical instrumentation. These events are great for networking and can often lead to job opportunities through personal connections.
✨Tip Number 4
Reach out directly to current employees at the company you're interested in. A friendly chat can provide you with insider information about the role and the company culture, which can be invaluable during the interview process.
We think you need these skills to ace Senior Field Service Engineer- HPLC, GC & MS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with HPLC, GC, and MS equipment. Include specific examples of your work in installation, maintenance, and troubleshooting to demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the field service engineer role. Mention your relevant qualifications, such as your HNC or degree, and how your experience aligns with the responsibilities outlined in the job description.
Highlight Technical Skills: In your application, emphasise your technical skills related to chromatography and spectrometry. Discuss any software knowledge you have and how it can benefit the company, as this could set you apart from other candidates.
Showcase Customer Engagement: Since the role involves building relationships with customers, include examples of how you've successfully engaged with clients in previous roles. This will demonstrate your ability to provide excellent service and support.
How to prepare for a job interview at nGenium
✨Showcase Your Technical Expertise
Make sure to highlight your experience with HPLC, GC, and MS equipment during the interview. Be prepared to discuss specific challenges you've faced and how you resolved them, as this will demonstrate your problem-solving skills and technical knowledge.
✨Demonstrate Customer Engagement Skills
Since the role involves building relationships with clients, be ready to share examples of how you've successfully engaged with customers in the past. Discuss any strategies you've used to improve service and customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your troubleshooting abilities. Practice articulating your thought process when diagnosing issues with analytical instruments, as this will show your analytical skills and practical experience.
✨Research the Company and Its Products
Familiarise yourself with the company’s products and services before the interview. Understanding their offerings will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the company.
