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- Tasks: Join our team to service and maintain high-performance liquid chromatography systems.
- Company: nGenium is a growing company specializing in analytical instrumentation support.
- Benefits: Enjoy a competitive salary, lunch allowance, vehicle, and private healthcare.
- Why this job: Expand your skills while delivering top-notch service and making an impact in the field.
- Qualifications: 2+ years as a HPLC field service engineer with strong troubleshooting skills required.
- Other info: Receive excellent training and be part of a talented engineering team.
The predicted salary is between 40000 - 50000 £ per year.
Field Service Engineer Salary: £40k – £50k + Lunch Allowance + Vehicle + Private health care Location: South nGenium is currently recruiting for a growing client providing full support of High-performance Liquid Chromatography systems. Through continued growth, they have a new opportunity for an experienced chromatography Field service engineer to join their talented field service engineering team. In this role you will drive growth by delivering excellent service to their clients, utilising your expertise of servicing, maintaining and repairing analytical instrumentation and electromechanical systems. You will also receive excellent training and opportunities to expand your skillset. A suitable field service engineer would need: 2+ years of experience as a HPLC field service engineer Experience troubleshooting, servicing and maintaining HPLC’s from a range of manufacturers Exceptional customer service skills Strong ability to troubleshoot and problem-solve Electrical/Electronic or scientific education background.
Senior Field Service Engineer employer: nGenium
Contact Detail:
nGenium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Field Service Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with HPLC systems during any networking opportunities. Engage with professionals in the field and share your troubleshooting successes to demonstrate your expertise.
✨Tip Number 2
Consider reaching out to current or former employees of nGenium on platforms like LinkedIn. They can provide valuable insights into the company culture and what they look for in a candidate, which can help you tailor your approach.
✨Tip Number 3
Stay updated on the latest advancements in chromatography technology. Being knowledgeable about new trends and innovations can set you apart during discussions and interviews.
✨Tip Number 4
Prepare to discuss specific examples of how you've delivered exceptional customer service in past roles. This will showcase your ability to build strong client relationships, which is crucial for a Field Service Engineer.
We think you need these skills to ace Senior Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Field Service Engineer, especially your 2+ years of experience with HPLC systems. Include specific examples of troubleshooting and maintaining analytical instrumentation.
Craft a Strong Cover Letter: In your cover letter, emphasize your exceptional customer service skills and your ability to problem-solve. Mention your educational background in Electrical/Electronic or scientific fields to align with the job requirements.
Showcase Your Technical Skills: Detail your technical expertise in servicing and repairing HPLC systems. Provide examples of how you've successfully resolved issues in the past, demonstrating your troubleshooting abilities.
Highlight Continuous Learning: Express your enthusiasm for training and skill expansion. Mention any relevant certifications or courses you have completed that relate to high-performance liquid chromatography or field service engineering.
How to prepare for a job interview at nGenium
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with HPLC systems in detail. Highlight specific instances where you successfully troubleshot or repaired equipment, as this will demonstrate your technical proficiency and problem-solving skills.
✨Emphasize Customer Service Skills
Since exceptional customer service is crucial for this role, share examples of how you've effectively communicated with clients in the past. Discuss how you handled challenging situations and ensured client satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your troubleshooting abilities. Prepare for scenario-based questions where you might need to explain how you would approach a specific problem with an HPLC system, showcasing your analytical thinking.
✨Express Willingness to Learn
Mention your eagerness to expand your skillset through training opportunities. This shows that you are not only qualified but also motivated to grow within the company and adapt to new technologies.
