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For Companies At a Glance
- Tasks: Join our team to service and maintain high-performance liquid chromatography systems.
- Company: nGenium is a leading business in analytical instrumentation support.
- Benefits: Enjoy salary progression, training, a fully expensed vehicle, private healthcare, and pension.
- Why this job: Be part of a talented team and expand your skills while delivering excellent customer service.
- Qualifications: 2+ years as a HPLC field service engineer with troubleshooting experience and a relevant educational background.
- Other info: This role is based in Sheffield and surrounding areas.
The predicted salary is between 40000 - 50000 £ per year.
Field Service Engineer
Salary: £40k – £50k
Location: Sheffield + Surrounding areas
nGenium is currently recruiting for a leading business offering full support of High-performance Liquid Chromatography systems. Through continued growth, they have a new opportunity for an experienced HPLC Field service engineer to join their talented field service engineering tea
m.
In this role you will drive growth by delivering excellent service to their clients, utilising your expertise of servicing, maintaining and repairing analytical instrumentation and electromechanical systems. You will also receive excellent training and opportunities to expand your skills
et.
A suitable field service engineer would ne
- ed: 2+ years of experience as a HPLC field service engi
- neerExperience troubleshooting, servicing and maintaining HPLC’s from a range of manufactu
- rersExceptional customer service sk
- illsStrong ability to troubleshoot and problem s
- olveElectrical/Electronic or scientific education backgro
und.
Ben
- efitsSalary progre
- ssionTra
- iningFully expensed company ve
- hicleprivate healt
- hcarePe
- nsionexpenses reimburs
ement
nGenium | Field Services Engineer employer: nGenium
Contact Detail:
nGenium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land nGenium | Field Services Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with HPLC systems during any networking opportunities. Engage with professionals in the field and share your troubleshooting successes to demonstrate your expertise.
✨Tip Number 2
Consider joining relevant online forums or local meetups focused on analytical instrumentation. This can help you connect with others in the industry and learn about potential job openings before they are advertised.
✨Tip Number 3
Research the company culture and values of nGenium. Tailor your conversations and interactions to reflect how your personal values align with theirs, showcasing that you would be a great fit for their team.
✨Tip Number 4
Stay updated on the latest advancements in HPLC technology. Being knowledgeable about new trends and innovations can give you an edge in discussions and interviews, showing your commitment to continuous learning.
We think you need these skills to ace nGenium | Field Services Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Field Service Engineer, especially your 2+ years of experience with HPLC systems. Emphasize any specific manufacturers you have worked with and your troubleshooting skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background in electrical/electronic or scientific education aligns with the job requirements and how you can contribute to their team.
Showcase Customer Service Skills: Since exceptional customer service is crucial for this role, provide examples in your application that demonstrate your ability to communicate effectively and resolve client issues efficiently.
Highlight Continuous Learning: Mention any additional training or certifications you have completed that relate to HPLC systems or field service engineering. This shows your commitment to professional growth and aligns with the company's focus on training opportunities.
How to prepare for a job interview at nGenium
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with HPLC systems in detail. Highlight specific instances where you successfully troubleshot or repaired equipment, as this will demonstrate your hands-on knowledge and problem-solving skills.
✨Emphasize Customer Service Skills
Since exceptional customer service is crucial for this role, share examples of how you've effectively communicated with clients in the past. Discuss any challenges you faced and how you resolved them to ensure client satisfaction.
✨Demonstrate Your Problem-Solving Abilities
Prepare to answer situational questions that assess your troubleshooting skills. Think of scenarios where you had to diagnose a complex issue and explain your thought process and the steps you took to resolve it.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the types of HPLC systems you'll be working with or the training opportunities available, which can also help you gauge if it's the right fit for you.
