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- Tasks: Join our team to service and maintain HPLC systems while delivering top-notch customer support.
- Company: nGenium is a leading third-party provider specializing in High-performance Liquid Chromatography systems.
- Benefits: Enjoy excellent training, skill expansion opportunities, and a competitive salary of £35k - £45k.
- Why this job: Be part of a talented team and make a real impact in the analytical instrumentation field.
- Qualifications: 2+ years as an HPLC field service engineer with strong troubleshooting and customer service skills required.
- Other info: Ideal for those with an electrical/electronic or scientific education background.
The predicted salary is between 28000 - 36000 £ per year.
HPLC Field Service Engineer Salary: £35k – £45k Location: Berkshire, hertfordshire, Surrey nGenium is currently recruiting for a leading Business offering full support of High-performance Liquid Chromatography systems. Through continued growth, they have a new opportunity or an experience HPLC Field service engineer to join their talented field service engineering team. In this role you will drive growth by delivering excellent service to their clients, utilising your expertise of servicing, maintaining and repairing analytical instrumentation and electromechanical systems. You will also receive excellent training and opportunities to expand your skillset. A suitable HPLC field service engineer would need: 2+ years of experience as a HPLC field service engineer Experience troubleshooting, servicing and maintaining HPLC’s from a range of manufacturers Exceptional customer service skills Strong ability to troubleshoot and problem solve Electrical/Electronic or scientific education background. If this field service engineer opportunity is of interest or for any science/engineering recruitment please contact Nathan Read…
HPLC Field Service Engineer employer: nGenium
Contact Detail:
nGenium Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HPLC Field Service Engineer
✨Tip Number 1
Make sure to highlight your hands-on experience with HPLC systems during any networking opportunities. Engage with professionals in the field at industry events or online forums to showcase your expertise and build connections.
✨Tip Number 2
Consider reaching out directly to current employees of nGenium on platforms like LinkedIn. Ask them about their experiences and any tips they might have for standing out as a candidate.
✨Tip Number 3
Stay updated on the latest trends and technologies in HPLC systems. This knowledge can be a great conversation starter and will demonstrate your commitment to the field during interviews.
✨Tip Number 4
Prepare to discuss specific examples of how you've delivered exceptional customer service in past roles. This is crucial, as strong customer service skills are a key requirement for this position.
We think you need these skills to ace HPLC Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as an HPLC Field Service Engineer. Focus on your troubleshooting skills, customer service experience, and any specific manufacturers you have worked with.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background in electrical/electronic or scientific education aligns with the job requirements and how you can contribute to their team.
Showcase Your Problem-Solving Skills: Provide examples in your application that demonstrate your ability to troubleshoot and solve problems effectively. This could include specific challenges you've faced in previous roles and how you overcame them.
Highlight Customer Service Experience: Since exceptional customer service skills are crucial for this role, make sure to include any relevant experiences where you successfully managed client relationships or resolved customer issues.
How to prepare for a job interview at nGenium
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with HPLC systems. Highlight specific models you've worked on, the types of issues you've resolved, and any relevant training you've received. This will demonstrate your capability and confidence in handling the technical aspects of the role.
✨Emphasize Customer Service Skills
Since exceptional customer service is crucial for this position, think of examples where you've gone above and beyond for clients. Share stories that illustrate your ability to communicate effectively and resolve issues promptly, ensuring client satisfaction.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about troubleshooting scenarios during the interview. Practice articulating your thought process when diagnosing and resolving technical problems. This will showcase your analytical skills and ability to think on your feet.
✨Research the Company and Its Clients
Familiarize yourself with nGenium and their client base. Understanding their services and the industries they serve will allow you to tailor your responses and show genuine interest in the company, which can set you apart from other candidates.
