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- Tasks: Install, maintain, and service HPLC, GC, and Mass spectrometers for clients.
- Company: Join a leading chromatography and spectrometry instrumentation company with exciting opportunities.
- Benefits: Enjoy a competitive salary, profit sharing, fully expensed vehicle, and ongoing training.
- Why this job: Be part of a dynamic team, build customer relationships, and enhance your technical skills.
- Qualifications: HNC or degree in engineering/science, experience with chromatography/spectrometry, UK driving license required.
- Other info: Ideal for motivated individuals eager to learn and grow in a supportive environment.
The predicted salary is between 36000 - 66000 £ per year.
Salary: £45k - £55k DOE + Bonus + Vehicle + training
Territory: South of England
Genium has partnered with a specialist chromatography and spectrometry instrumentation company with exciting new vacancies for senior field service engineers across the UK to provide specialist support to their clients. In this role you will be responsible for the installation, maintenance & service of HPLC’s, GC’s and Mass spectrometers.
In this Field Service Engineer position, an engineer can expect:
- Full-service support on a range of analytical instruments including HPLC, GC, GC-MS, LC-MS from various manufacturers.
- Diagnosing and resolving issues related to product performance.
- Performing service, maintenance, calibration and troubleshooting.
- Calibrating customer equipment in accordance with specified standards.
- Proactively engage with customers to build relationships and improve service.
- Providing remote technical support to customers.
- Complete accurate supporting documentation.
- OEM training and skills development.
A suitable Field Service Engineer would need:
- Minimum of HNC or degree level of education in an engineering or science-based discipline.
- Significant experience working with Chromatography or Spectrometry equipment in a field or labs-based role.
- Full proficiency Servicing HPLC’s and LCMS (ideal).
- Full UK right to work and UK driving License.
- Knowledge of labs-based software and applications (advantageous).
- Motivated and eager to learn.
Benefits:
- Profit sharing bonus
- Fully expensed vehicle
- Training and development
- Tools & equipment
- Pension
Apply now or get in touch to learn more. If this role isn’t right for you, feel free to share it with someone who may be interested.
Senior Field Service Engineer- HPLC, GC & MS employer: nGenium Ltd
Contact Detail:
nGenium Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Field Service Engineer- HPLC, GC & MS
✨Tip Number 1
Make sure to highlight your hands-on experience with HPLC, GC, and MS systems during any conversations or interviews. Be prepared to discuss specific challenges you've faced and how you resolved them, as this will demonstrate your expertise and problem-solving skills.
✨Tip Number 2
Networking is key in the engineering field. Attend industry events, webinars, or local meetups related to chromatography and spectrometry. Engaging with professionals in the field can lead to valuable connections and insights about the role you're applying for.
✨Tip Number 3
Familiarise yourself with the latest advancements in chromatography and mass spectrometry technologies. Being knowledgeable about current trends and innovations can set you apart from other candidates and show your commitment to staying updated in the field.
✨Tip Number 4
Prepare to discuss your customer service skills, as building relationships with clients is crucial in this role. Think of examples where you've successfully engaged with customers, resolved their issues, and improved their overall experience with technical support.
We think you need these skills to ace Senior Field Service Engineer- HPLC, GC & MS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with HPLC, GC, and MS equipment. Include specific examples of your work in installation, maintenance, and troubleshooting to demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the field service engineer role. Mention your relevant qualifications, such as your HNC or degree, and how your skills align with the responsibilities outlined in the job description.
Highlight Customer Engagement Skills: Since the role involves building relationships with customers, emphasise any previous experience you have in customer service or technical support. Provide examples of how you've successfully engaged with clients in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a technical role like this.
How to prepare for a job interview at nGenium Ltd
✨Showcase Your Technical Expertise
Make sure to highlight your experience with HPLC, GC, and MS systems during the interview. Be prepared to discuss specific challenges you've faced and how you resolved them, as this will demonstrate your hands-on knowledge and problem-solving skills.
✨Demonstrate Customer Engagement Skills
Since the role involves building relationships with clients, be ready to share examples of how you've successfully engaged with customers in the past. Discuss how you’ve provided support and improved service, as this will show your ability to connect and communicate effectively.
✨Prepare for Technical Questions
Expect technical questions related to troubleshooting and servicing analytical instruments. Brush up on calibration standards and maintenance procedures, as well as any relevant software applications, to ensure you can answer confidently.
✨Express Your Motivation to Learn
The company values motivated individuals eager to learn. Be sure to convey your enthusiasm for ongoing training and development opportunities. Share any recent courses or certifications you've pursued to enhance your skills in chromatography or spectrometry.
