At a Glance
- Tasks: Collect, configure, and test data while supporting customers and project teams.
- Company: Join nGeneration, a leading support provider in retail and hospitality for over 22 years.
- Benefits: Enjoy training opportunities, annual performance bonuses, and 28 days of annual leave.
- Other info: Participate in fun company events and team-building activities throughout the year.
- Why this job: Be part of a dynamic team in a modern office with exciting growth opportunities.
- Qualifications: Previous experience in a similar role and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
nGeneration has been supporting the retail and hospitality industry for over 22 years, providing field service maintenance to the biggest hospitality chains across the UK. nGeneration also boasts a brand-new '20,000' sq ft HQ facility based in Tipton, in the Midlands, that is the central base for all the company's other activities, such as on-site repairs, support hub, staging and warehousing. All of the 'behind the scenes' staff are based at the HQ location, working smartly to provide their Field Service Engineers with the best support and help to do the job most effectively and efficiently.
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
nGeneration is seeking an enthusiastic and detail orientated Product and Pricing Data Administrator to join our data function. You will provide a key role in collecting, configuring and testing data alongside providing our customers direct support and assistance. Working closely with our project teams, you will be responsible for the accurate and timely entry of data into both in-house and 3rd party software, alongside assisting in the scheduling and planning of new system rollouts. You will also communicate with our customers on a regular basis, providing timescales, updates and any support required.
Requirements
- Customer Management - Participate in data meetings with customers and also provide training and functionality to the service desk.
- Communication - Communicate effectively with customers and internal stakeholders on a regular basis to discuss timescales for providing data as well as ensuring that any outstanding information is followed up accordingly. Effectively communicate to the Account Manager on any perceived issues.
- Knowledge base - Ensure that the Data dictionary by customer is kept updated and shared with the service desk for any functional and operational changes.
- Planning & Support - Planning of roll outs of functionality and the support offered to the Customer sites and internal departments. (This would include the management of all test kits and new functionality testing).
- Data Execution - To ensure that all data requests are validated, communicated if there are gaps or incorrect information received to ensure it is executed and tested within the customer's SLA's.
- nGeneration policies - Remain calm, positive and enforce the nGeneration policies and procedures. Ensure that the work is completed within the hours required to do the job and be available out of hours for any data related escalations.
- SLA - Managing all data queries within the Customers SLA.
- Data Tracker - Completing the data tracker daily by customer for month end invoicing.
Requirements:
- Previous experience in a similar role.
- Strong technical and troubleshooting skills.
- Knowledge of EPoS is a plus.
- Excellent attention to detail and ability to follow instructions.
- Effective communication skills and ability to work well in a team.
- Ability to learn quickly and adapt to new technologies.
Benefits
We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, in addition to the company van and fuel card, we offer a comprehensive range of benefits. These include:
- Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
- Annual Performance Bonus: We recognize and reward the exceptional contributions of our employees. Based on your performance and achievements, you will be eligible for an annual performance bonus.
- 28 Days Annual Leave: We understand the importance of work-life balance and offer a generous annual leave allowance of 28 days. Take the time you need to relax, recharge, and spend quality time with your loved ones.
- Company Events and Team Parties: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organize exciting company events, team parties, and team-building activities.
Product and Pricing Data Administrator in Tipton employer: nGeneration
nGeneration in Tividale is an excellent employer, offering a dynamic work environment where employees can thrive in their roles as Service Desk Analysts. With a strong emphasis on training and development, alongside generous annual leave and a vibrant culture filled with regular events, nGeneration fosters both personal and professional growth, making it an ideal place for those seeking meaningful and rewarding employment in IT support and hospitality tech.
StudySmarter Expert Advice🤫
We think this is how you could land Product and Pricing Data Administrator in Tipton
✨Get Involved in Data Science Meetups
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Join professional bodies related to data science, like the Data Science Society or similar organisations. Getting involved can lead to mentorship opportunities and insider knowledge about full-time positions at companies like nGeneration.
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We think you need these skills to ace Product and Pricing Data Administrator in Tipton
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
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Craft a Tailored Cover Letter:For a full-time role at nGeneration, your cover letter should reflect your passion for data science and your excitement about the specific projects or values of the company. Dive into why you’re a good fit, how your skills align with their needs, and any unique perspectives you can bring to the team.
Stand Out with Relevant Courses and Certifications:Although experience talks, relevant courses or certifications can be your ticket to impressing hiring managers at nGeneration. Mention any standout courses you've completed that equipped you with essential skills, such as machine learning certifications or data visualisation courses. This shows your commitment to continuously developing your skills in the field!
How to prepare for a job interview at nGeneration
✨Brush Up on Your Statistics
For a data science role, we need to seriously sharpen our statistics skills. Get ready to tackle technical questions on probability distributions, hypothesis testing, and regression analysis. These are often the bread and butter of data science interviews, so don't just skim over them!
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Prepare a killer portfolio showcasing your data science projects. We should include details about the datasets used, the tools and techniques applied, and the impact of your findings. If we can walk them through a particularly challenging project or a cool visualisation that had real-world implications, it’ll really make us stand out!
✨Get Comfortable with Python and R
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✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
