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For Companies At a Glance
- Tasks: Lead HR initiatives and enhance employee engagement in a dynamic IT support company.
- Company: Join nGeneration, a people-first IT maintenance business with a vibrant culture.
- Benefits: Enjoy competitive salary, training opportunities, performance bonuses, and fun team events.
- Why this job: Make a real impact on employee experience in a growing business environment.
- Qualifications: HR management experience and strong knowledge of UK employment law required.
- Other info: Work in a brand-new HQ with excellent career growth potential.
The predicted salary is between 31200 - 35000 £ per year.
About nGeneration
nGeneration is a specialist IT Maintenance and Support business, partnering with clients across the hospitality and retail sectors. Our success comes from combining technical expertise with a people-first culture. We are passionate about creating a workplace where employees feel supported, valued, and empowered to thrive. nGeneration also boasts a brand-new '20,000' sq ft HQ facility based in Tipton, in the Midlands, that is the central base for all the company's other activities, such as repairs, support hub (service desk), staging and warehousing. All the 'behind the scenes' staff are based at the HQ location.
We are looking for an experienced People Manager to join our team and take ownership of all core HR functions. This role will work closely with our People Manager and Fleet & Facilities Manager to ensure our people, policies, and culture are aligned with business growth.
The Role
As HR Manager, you will be responsible for ensuring compliance with employment law and best practice, while also driving initiatives that enhance employee engagement and performance. You will manage all core HR processes, from recruitment compliance to employee relations, and act as a trusted advisor to managers and staff. This is a hands-on role with real influence, ideal for someone who thrives in a growing business and wants to make a tangible impact.
Key Responsibilities
- Own and maintain HR policies, contracts, and procedures in line with employment legislation
- Oversee recruitment compliance: right-to-work checks, offer letters, contracts
- Support and advise managers on employee relations (disciplinaries, grievances, performance management)
- Lead the performance review process and ensure consistency across teams
- Track training compliance and support employee development initiatives
- Act as the point of escalation for HR queries raised by other managers
- Provide HR reporting and insights to the leadership team
About You
We are looking for someone who is:
- Knowledgeable & credible — confident in employment law and HR best practice
- Trusted & approachable — able to support both employees and managers with sensitive issues
- Organised & methodical — capable of managing multiple HR processes consistently
- Detail-focused — ensuring accuracy in documentation, payroll, and compliance
- Proactive & solutions-driven — someone who spots risks and finds practical ways forward
SALARY: £37,500 to £40,000 per annum depending on qualifications and experience.
JOB TYPE: Full-Time, Permanent
TYPICAL WORKING HOURS: Monday to Friday 9:00 to 17:30 with a 1 Hour break throughout the day. Candidate should be advised that they may have to work different hours as and when required by the business.
OFFICE LOCATION: Vaughan Park, Tipton, DY4 7UJ
Previous HR management experience, ideally within a growing SME
Strong knowledge of UK employment law
Experience in employee relations casework (grievances, disciplinaries, etc.)
Excellent communication and influencing skills
Excellent IT Skills, specifically the Microsoft 365 Package
CIPD Level 5 (or equivalent experience) as a minimum; Level 7 desirable
Attention to detail is essential in this role
Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, in addition to the company van and fuel card, we offer a comprehensive range of benefits. These include:
- Training: We believe in continuous learning and growth. That’s why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
- Annual Performance Bonus: We recognize and reward the exceptional contributions of our employees. Based on your performance and achievements, you will be eligible for an annual performance bonus.
- Company Events and Team Parties: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organise exciting company events, team parties, and team-building activities.
People Manager in Tipton employer: nGeneration
Contact Detail:
nGeneration Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Manager in Tipton
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in HR or management roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since nGeneration is all about a people-first approach, think of examples from your past experiences that showcase your ability to support and empower teams.
✨Tip Number 3
Don’t just wait for job postings; be proactive! Visit our website regularly and apply directly through it. This shows initiative and gives you a better chance of standing out from the crowd.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a simple gesture that keeps you on their radar and reinforces your enthusiasm for the role. Plus, it’s a great way to reiterate how you align with their people-first culture!
We think you need these skills to ace People Manager in Tipton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the People Manager role. Highlight your HR experience, especially in employee relations and compliance, as these are key for us at nGeneration.
Craft a Compelling Cover Letter: Your cover letter should reflect your passion for a people-first culture. Share specific examples of how you've supported employees and managers in previous roles to show us you're the right fit.
Showcase Your Knowledge: Demonstrate your understanding of UK employment law and HR best practices in your application. We want to see that you’re not just knowledgeable but also proactive in finding solutions.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at nGeneration
✨Know Your Stuff
Make sure you brush up on UK employment law and HR best practices. Being knowledgeable will not only boost your confidence but also show the interviewers that you're serious about the role and can be a trusted advisor.
✨Showcase Your People Skills
As a People Manager, your ability to connect with others is key. Prepare examples of how you've successfully handled sensitive employee relations issues or improved team engagement. This will demonstrate your approachability and trustworthiness.
✨Be Organised
Bring along any relevant documentation that showcases your experience, such as HR policies you've developed or compliance reports you've managed. This will highlight your methodical nature and attention to detail, which are crucial for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture and HR initiatives. This shows your genuine interest in the role and helps you assess if the company aligns with your values, especially their people-first culture.