At a Glance
- Tasks: Support HR processes, manage employee records, and assist with recruitment and onboarding.
- Company: Join nGeneration, a people-first IT Maintenance and Support business.
- Benefits: Enjoy training opportunities, performance bonuses, and fun company events.
- Other info: Dynamic workplace with a focus on employee well-being and career development.
- Why this job: Make a real impact in a supportive environment while growing your HR skills.
- Qualifications: Experience in HR administration and strong IT skills required.
The predicted salary is between 24000 - 26000 £ per year.
About nGeneration
nGeneration is a specialist IT Maintenance and Support business, partnering with clients across the hospitality and retail sectors. Our success comes from combining technical expertise with a people-first culture. We’re passionate about creating a workplace where employees feel supported, valued, and empowered to thrive. nGeneration also boasts a brand-new '20,000' sq ft HQ facility based in Tipton, in the Midlands, that is the central base for all the company's other activities, such as repairs, support hub (service desk), staging and warehousing. All the 'behind the scenes' staff are based at the HQ location.
The Role
We are looking for a HR Administrator to join our growing business and support the day-to-day delivery of core HR processes. Working closely with the CEO, COO, Director of Operational Services and our Asset Manager and wider leadership team, you’ll play a key role in ensuring HR administration is accurate, compliant, and well organised. This is a hands-on, varied role ideal for someone with strong HR administration experience who enjoys supporting employees and managers in a busy, fast-moving environment.
Key Responsibilities
- Maintain and update employee records, HR systems, and personnel files
- Support the administration of HR policies, contracts, and documentation
- Manage recruitment administration, including right-to-work checks, offer letters, and contract preparation
- Coordinate onboarding and leaver processes to ensure a smooth employee experience
- Provide first-line HR support for employee and manager queries, escalating where appropriate
- Assist with employee relations processes, including meetings, note-taking, and documentation
- Support absence, holiday, and training records to ensure compliance and accuracy
- Prepare HR reports and data for internal use
- Ensure confidentiality and GDPR compliance at all times
About You
We’re looking for someone who is:
- Knowledgeable & credible — confident in employment law and HR best practice
- Trusted & approachable — able to support both employees and managers with sensitive issues
- Organised & methodical — capable of managing multiple HR processes consistently
- Detail-focused — ensuring accuracy in documentation, payroll, and compliance
- Proactive & solutions-driven — someone who spots risks and finds practical ways forward
SALARY: £28,000 to £30,000 per annum depending on qualifications and experience.
JOB TYPE: Full-Time, Permanent
TYPICAL WORKING HOURS: Monday to Friday 9:00 to 17:30 with a 1 Hour break throughout the day. Candidate should be advised that they may have to work different hours as and when required by the business.
OFFICE LOCATION: Vaughan Park, Tipton, DY4 7UJ
Requirements
- Previous experience in an HR Administrator or HR Assistant role
- Good working knowledge of UK HR administration processes and basic employment legislation
- Strong IT skills, particularly Microsoft 365 (Word, Excel, Outlook)
- Excellent written and verbal communication skills
- CIPD Level 3 or 5 (or working towards) preferred, or equivalent practical experience
- High attention to detail and a professional approach to confidentiality
Benefits
We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, in addition to the company van and fuel card, we offer a comprehensive range of benefits. These include:
- Training: We believe in continuous learning and growth. That's why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
- Annual Performance Bonus: We recognize and reward the exceptional contributions of our employees. Based on your performance and achievements, you will be eligible for an annual performance bonus.
- Company Events and Team Parties: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organise exciting company events, team parties, and team-building activities.
HR Administrator / HR Officer (Hiring Immediately) in Tipton employer: nGeneration
nGeneration is an exceptional employer that prioritises a people-first culture, ensuring employees feel valued and supported in their roles. With a modern HQ in Tipton, employees benefit from a collaborative work environment, continuous training opportunities, and a vibrant company culture that celebrates achievements through events and team-building activities. The HR Administrator role offers a chance to grow within a dynamic team while contributing to the success of a leading IT Maintenance and Support business in the hospitality and retail sectors.
StudySmarter Expert Advice🤫
We think this is how you could land HR Administrator / HR Officer (Hiring Immediately) in Tipton
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job opening at nGeneration or elsewhere.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since nGeneration is all about a people-first approach, think about how your experience aligns with that ethos and be ready to share examples.
✨Tip Number 3
Practice your responses to common HR interview questions. Focus on showcasing your knowledge of employment law and HR best practices, as well as your ability to handle sensitive issues with confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the nGeneration team.
We think you need these skills to ace HR Administrator / HR Officer (Hiring Immediately) in Tipton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the HR Administrator role. Highlight your relevant experience and skills that match the job description, especially your knowledge of UK HR processes and employment legislation.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how you can contribute to our people-first culture at nGeneration. Keep it concise but impactful!
Showcase Your Attention to Detail:Since this role requires a high level of accuracy, make sure to proofread your application materials. Typos or errors can give the wrong impression, so double-check everything before hitting send!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at nGeneration
✨Know Your HR Basics
Brush up on your knowledge of UK HR administration processes and employment legislation. Being able to confidently discuss these topics will show that you’re credible and knowledgeable, which is exactly what nGeneration is looking for.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed multiple HR processes in the past. Highlighting your ability to stay organised and methodical will demonstrate that you can handle the varied responsibilities of the role effectively.
✨Be Approachable and Trustworthy
During the interview, convey your ability to support employees and managers with sensitive issues. Share experiences where you’ve successfully navigated difficult conversations or provided first-line HR support, as this aligns with their people-first culture.
✨Prepare for Practical Scenarios
Think about potential HR scenarios you might face in the role, such as managing recruitment administration or coordinating onboarding processes. Being ready to discuss how you would approach these situations will show that you’re proactive and solutions-driven.
