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For Companies At a Glance
- Tasks: Support HR processes and ensure a smooth employee experience in a dynamic environment.
- Company: Join nGeneration, a people-first IT Maintenance and Support business.
- Benefits: Enjoy competitive salary, training opportunities, performance bonuses, and fun company events.
- Why this job: Make a real impact by supporting employees and managers in a fast-paced setting.
- Qualifications: Experience in HR administration and strong knowledge of UK HR processes required.
- Other info: Work in a vibrant culture with excellent career growth opportunities.
The predicted salary is between 24000 - 30000 £ per year.
About nGeneration
nGeneration is a specialist IT Maintenance and Support business, partnering with clients across the hospitality and retail sectors. Our success comes from combining technical expertise with a people-first culture. We’re passionate about creating a workplace where employees feel supported, valued, and empowered to thrive. nGeneration also boasts a brand-new '20,000' sq ft HQ facility based in Tipton, in the Midlands, that is the central base for all the company's other activities, such as repairs, support hub (service desk), staging and warehousing. All the 'behind the scenes' staff are based at the HQ location.
The Role
We are looking for a HR Administrator to join our growing business and support the day-to-day delivery of core HR processes. Working closely with the CEO, COO, Director of Operational Services and our Asset Manager and wider leadership team, you’ll play a key role in ensuring HR administration is accurate, compliant, and well organised. This is a hands-on, varied role ideal for someone with strong HR administration experience who enjoys supporting employees and managers in a busy, fast-moving environment.
Key Responsibilities
- Maintain and update employee records, HR systems, and personnel files
- Support the administration of HR policies, contracts, and documentation
- Manage recruitment administration, including right-to-work checks, offer letters, and contract preparation
- Coordinate onboarding and leaver processes to ensure a smooth employee experience
- Provide first-line HR support for employee and manager queries, escalating where appropriate
- Assist with employee relations processes, including meetings, note-taking, and documentation
- Support absence, holiday, and training records to ensure compliance and accuracy
- Prepare HR reports and data for internal use
- Ensure confidentiality and GDPR compliance at all times
About You
We’re looking for someone who is:
- Knowledgeable & credible — confident in employment law and HR best practice
- Trusted & approachable — able to support both employees and managers with sensitive issues
- Organised & methodical — capable of managing multiple HR processes consistently
- Detail-focused — ensuring accuracy in documentation, payroll, and compliance
- Proactive & solutions-driven — someone who spots risks and finds practical ways forward
SALARY: £28,000 to £30,000 per annum depending on qualifications and experience.
JOB TYPE: Full-Time, Permanent
TYPICAL WORKING HOURS: Monday to Friday 9:00 to 17:30 with a 1 Hour break throughout the day. Candidate should be advised that they may have to work different hours as and when required by the business.
OFFICE LOCATION: Vaughan Park, Tipton, DY4 7UJ
Previous experience in an HR Administrator or HR Assistant role
Good working knowledge of UK HR administration processes and basic employment legislation
Strong IT skills, particularly Microsoft 365 (Word, Excel, Outlook)
Excellent written and verbal communication skills
CIPD Level 3 or 5 (or working towards) preferred, or equivalent practical experience
High attention to detail and a professional approach to confidentiality
Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, in addition to the company van and fuel card, we offer a comprehensive range of benefits. These include:
- Training: We believe in continuous learning and growth. That’s why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
- Annual Performance Bonus: We recognize and reward the exceptional contributions of our employees. Based on your performance and achievements, you will be eligible for an annual performance bonus.
- Company Events and Team Parties: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organise exciting company events, team parties, and team-building activities.
HR Administrator / HR Officer in Tipton employer: nGeneration
Contact Detail:
nGeneration Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Administrator / HR Officer in Tipton
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching nGeneration and its culture. Understand their people-first approach and think about how your skills can contribute to that. Tailor your responses to show you’re a great fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on common HR questions and be ready to discuss your experience in detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at nGeneration.
We think you need these skills to ace HR Administrator / HR Officer in Tipton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Administrator role. Highlight your relevant experience and skills that match the job description, like your knowledge of UK HR processes and attention to detail.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how you can contribute to our people-first culture at nGeneration. Keep it concise but impactful!
Showcase Your IT Skills: Since strong IT skills are essential for this role, don’t forget to mention your proficiency in Microsoft 365. Give examples of how you've used these tools in previous roles to manage HR processes effectively.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at nGeneration
✨Know Your HR Basics
Brush up on your knowledge of UK HR administration processes and employment legislation. Being able to confidently discuss these topics will show that you’re credible and knowledgeable, which is exactly what they’re looking for.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed multiple HR processes in the past. Use specific situations where your organisational skills made a difference, as this role requires someone who can juggle various tasks efficiently.
✨Be Approachable and Trustworthy
During the interview, demonstrate your ability to handle sensitive issues with care. Share experiences where you’ve supported employees or managers, highlighting your approachable nature and trustworthiness.
✨Prepare for Practical Scenarios
Expect to be asked about real-life HR scenarios, such as handling employee queries or managing onboarding processes. Think through how you would approach these situations and be ready to discuss your thought process during the interview.
