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- Tasks: Lead HR functions, manage policies, and support employee development.
- Company: Join nGeneration, a people-first IT Maintenance and Support business in the hospitality and retail sectors.
- Benefits: Enjoy training opportunities, annual performance bonuses, and fun company events.
- Why this job: Make a real impact in a growing business with a supportive culture.
- Qualifications: Previous HR management experience and strong knowledge of UK employment law required.
- Other info: Work from our brand-new HQ in Tipton, with flexible hours as needed.
The predicted salary is between 28000 - 35000 £ per year.
About nGeneration
nGeneration is a specialist IT Maintenance and Support business, partnering with clients across the hospitality and retail sectors. Our success comes from combining technical expertise with a people-first culture. We\\\’re passionate about creating a workplace where employees feel supported, valued, and empowered to thrive. nGeneration also boasts a brand-new \’20,000\’ sq ft HQ facility based in Tipton, in the Midlands, that is the central base for all the company\\\’s other activities, such as repairs, support hub (service desk), staging and warehousing. All the \’behind the scenes\’ staff are based at the HQ location.
The Role
As HR Manager, you\\\’ll join our team and take ownership of all core HR functions. This role will work closely with our People Manager and Fleet & Facilities Manager to ensure our people, policies, and culture are aligned with business growth.
This is a hands-on role with real influence, ideal for someone who thrives in a growing business and wants to make a tangible impact.
Key Responsibilities
- Own and maintain HR policies, contracts, and procedures in line with employment legislation
- Oversee recruitment compliance: right-to-work checks, offer letters, contracts
- Support and advise managers on employee relations (disciplinaries, grievances, performance management)
- Lead the performance review process and ensure consistency across teams
- Track training compliance and support employee development initiatives
- Act as the point of escalation for HR queries raised by other managers
- Provide HR reporting and insights to the leadership team
About You
We\\\’re looking for someone who is:
- Knowledgeable & credible – confident in employment law and HR best practice
- Trusted & approachable – able to support both employees and managers with sensitive issues
- Organised & methodical – capable of managing multiple HR processes consistently
- Detail-focused – ensuring accuracy in documentation, payroll, and compliance
- Proactive & solutions-driven – someone who spots risks and finds practical ways forward
SALARY: £32,000 to £35,000 per annum depending on qualifications and experience.
JOB TYPE: Full-Time, Permanent
TYPICAL WORKING HOURS: Monday to Friday 9:00 to 17:30 with a 1 Hour break through out the day. Candidate should be advised that they may have to work different hours as and when required by the business.
OFFICE LOCATION: Vaughan Park, Tipton, DY4 7UJ
Requirements
- Previous HR management experience, ideally within a growing SME
- Strong knowledge of UK employment law
- Experience in employee relations casework (grievances, disciplinaries, etc.)
- Excellent communication and influencing skills
- Excellent IT Skills, specifically the Microsoft 365 Package
- CIPD Level 5 (or equivalent experience) as a minimum; Level 7 desirable
- Attention to detail is essential in this role
Benefits
Benefits: We highly value our employees and understand the importance of work-life balance and job satisfaction. Therefore, in addition to the company van and fuel card, we offer a comprehensive range of benefits. These include:
- Training: We believe in continuous learning and growth. That\\\’s why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us.
- Annual Performance Bonus: We recognize and reward the exceptional contributions of our employees. Based on your performance and achievements, you will be eligible for an annual performance bonus.
- Company Events and Team Parties: We believe in fostering a vibrant and collaborative work culture that celebrates our teams\\\’ achievements and builds strong bonds between colleagues. Throughout the year, we organise exciting company events, team parties, and team-building activities.
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HR Manager employer: nGeneration
Contact Detail:
nGeneration Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Manager
✨Tip Number 1
Familiarise yourself with UK employment law and HR best practices. This knowledge will not only boost your confidence during interviews but also demonstrate your credibility as a candidate who understands the legal landscape of HR.
✨Tip Number 2
Network with professionals in the HR field, especially those who have experience in SMEs. Engaging with others can provide insights into the role and may even lead to referrals or recommendations for the position at nGeneration.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled employee relations casework in the past. Being able to share real-life scenarios will showcase your problem-solving skills and your ability to manage sensitive issues effectively.
✨Tip Number 4
Research nGeneration's company culture and values. Understanding their people-first approach will help you align your responses during the interview, showing that you're not just a fit for the role, but also for the company ethos.
We think you need these skills to ace HR Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant HR management experience, particularly in employee relations and compliance with UK employment law. Use specific examples that demonstrate your knowledge and skills related to the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for HR and your alignment with nGeneration's people-first culture. Mention how your proactive approach and attention to detail can contribute to their growing business.
Highlight Relevant Qualifications: Clearly state your qualifications, such as your CIPD Level 5 or equivalent experience. If you have Level 7, make sure to mention it as well, as this is desirable for the role.
Showcase Communication Skills: In both your CV and cover letter, emphasise your excellent communication and influencing skills. Provide examples of how you've successfully managed sensitive employee relations issues in the past.
How to prepare for a job interview at nGeneration
✨Know Your Employment Law
As an HR Manager, you'll need to demonstrate a strong understanding of UK employment law. Brush up on key legislation and be prepared to discuss how it applies to the role and the company’s policies.
✨Showcase Your People Skills
This role requires a trusted and approachable personality. Be ready to share examples of how you've successfully handled sensitive employee relations issues in the past, highlighting your communication and influencing skills.
✨Demonstrate Organisational Skills
The ability to manage multiple HR processes is crucial. Prepare to discuss your methods for staying organised and ensuring accuracy in documentation and compliance, as this will be key to your success in the role.
✨Be Proactive and Solutions-Driven
Employers are looking for someone who can spot risks and find practical solutions. Think of specific instances where you identified potential issues and implemented effective strategies to address them.
