At a Glance
- Tasks: Diagnose and solve IT issues while keeping customers informed and supported.
- Company: Join nGeneration, a dynamic company with a focus on customer service.
- Benefits: Enjoy a 3 days on/3 days off shift pattern and a friendly work environment.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Make a real difference by helping others with their IT challenges.
- Qualifications: Experience in hospitality or retail IT is a plus; strong teamwork skills required.
The predicted salary is between 25000 - 35000 £ per year.
n Generation is seeking a Service Desk Analyst to join our Support Desk, focusing on diagnosing and solving IT issues while keeping customers informed throughout.
The role reports to the service desk team and requires a friendly, personable approach.
You will be based on-site at our head office in Dudley, working a 3 days on/3 days off shift with 12-hour days.
Hospitality or retail IT exposure is a plus, with strong teamwork and problem-solving skills.
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Service Desk Analyst & IT Support Specialist in Tipton employer: nGeneration Limited
nGeneration Limited is an excellent employer, offering a dynamic work environment where Project Coordinators can thrive in the fast-paced hospitality sector. With a strong focus on employee development, you will benefit from comprehensive training opportunities and a generous leave policy, ensuring a healthy work-life balance. Join us in the UK, where your contributions will be valued, and you'll play a pivotal role in transforming hospitality experiences through innovative EPOS solutions.
