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For Companies At a Glance
- Tasks: Lead HR initiatives and enhance employee engagement in a dynamic IT support company.
- Company: Join nGeneration, a people-first IT maintenance business with a vibrant culture.
- Benefits: Enjoy training opportunities, performance bonuses, and fun team events.
- Why this job: Make a real impact on employee experience in a growing business.
- Qualifications: HR management experience and strong knowledge of UK employment law required.
- Other info: Work in a brand-new HQ with excellent career growth potential.
The predicted salary is between 31250 - 35000 £ per year.
About nGeneration
nGeneration is a specialist IT Maintenance and Support business, partnering with clients across the hospitality and retail sectors. Our success comes from combining technical expertise with a people-first culture. We are passionate about creating a workplace where employees feel supported, valued, and empowered to thrive. nGeneration also boasts a brand-new 20,000 sq ft HQ facility based in Tipton, in the Midlands, that is the central base for all the company's other activities, such as repairs, support hub (service desk), staging and warehousing. All the behind the scenes staff are based at the HQ location.
We are looking for an experienced People Manager to join our team and take ownership of all core HR functions. This role will work closely with our People Manager and Fleet & Facilities Manager to ensure our people, policies, and culture are aligned with business growth.
The Role
As HR Manager, you'll be responsible for ensuring compliance with employment law and best practice, while also driving initiatives that enhance employee engagement and performance. You'll manage all core HR processes, from recruitment compliance to employee relations, and act as a trusted advisor to managers and staff. This is a hands-on role with real influence, ideal for someone who thrives in a growing business and wants to make a tangible impact.
Key Responsibilities
- Own and maintain HR policies, contracts, and procedures in line with employment legislation
- Oversee recruitment compliance: right-to-work checks, offer letters, contracts
- Support and advise managers on employee relations (disciplinaries, grievances, performance management)
- Lead the performance review process and ensure consistency across teams
- Track training compliance and support employee development initiatives
- Act as the point of escalation for HR queries raised by other managers
- Provide HR reporting and insights to the leadership team
About You
We're looking for someone who is:
- Knowledgeable & credible — confident in employment law and HR best practice
- Trusted & approachable — able to support both employees and managers with sensitive issues
- Organised & methodical — capable of managing multiple HR processes consistently
- Detail-focused — ensuring accuracy in documentation, payroll, and compliance
- Proactive & solutions-driven — someone who spots risks and finds practical ways forward
SALARY: £37,500 to £40,000 per annum depending on qualifications and experience.
JOB TYPE: Full-Time, Permanent
TYPICAL WORKING HOURS: Monday to Friday 9:00 to 17:30 with a 1 hour break throughout the day. Candidate should be advised that they may have to work different hours as and when required by the business.
OFFICE LOCATION: Vaughan Park, Tipton, DY4 7UJ
Requirements
- Previous HR management experience, ideally within a growing SME
- Strong knowledge of UK employment law
- Experience in employee relations casework (grievances, disciplinaries, etc.)
- Excellent communication and influencing skills
- Excellent IT Skills, specifically the Microsoft 365 Package
- CIPD Level 5 (or equivalent experience) as a minimum; Level 7 desirable
- Attention to detail is essential in this role
Benefits
We highly value our employees and understand the importance of work-life balance and job satisfaction. In addition to the company van and fuel card, we offer a comprehensive range of benefits. These include:
- Training: We provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us
- Annual Performance Bonus: We recognize and reward exceptional contributions. Based on performance and achievements, you will be eligible for an annual performance bonus
- Company Events and Team Parties: We foster a vibrant and collaborative work culture with ongoing company events, team parties, and team-building activities
People Manager employer: nGeneration Limited
Contact Detail:
nGeneration Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for a People Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching nGeneration and its culture. Understand their people-first approach and think of examples from your experience that align with their values. This will show them you’re not just another candidate, but someone who truly gets what they’re about.
✨Tip Number 3
Practice your responses to common HR interview questions. Think about how you can demonstrate your knowledge of employment law and your experience with employee relations. Being well-prepared will help you feel more confident when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the nGeneration team. Let’s get you that People Manager role!
We think you need these skills to ace People Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of People Manager. Highlight your HR management experience and any specific achievements that align with the job description. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about HR and how your values align with our people-first culture. Be genuine and let your personality come through – we love to see the real you!
Showcase Your Knowledge: Since this role requires a solid understanding of UK employment law, make sure to mention any relevant qualifications or experiences. We’re looking for someone who’s not just knowledgeable but also proactive in finding solutions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at nGeneration Limited
✨Know Your Stuff
Make sure you brush up on UK employment law and HR best practices. Being knowledgeable will not only boost your confidence but also show the interviewers that you're serious about the role and can be a trusted advisor.
✨Showcase Your People Skills
As a People Manager, your ability to connect with others is key. Prepare examples of how you've supported employees and managers in sensitive situations. This will demonstrate your approachable nature and your capability to handle employee relations effectively.
✨Be Organised
Bring along any relevant documentation that showcases your experience in managing HR processes. This could include policies you've developed or compliance reports. It shows you're detail-focused and methodical, which are essential traits for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's culture and growth plans. This not only shows your interest in the role but also gives you a chance to assess if the company aligns with your values and career goals.
