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For Companies At a Glance
- Tasks: Support HR processes, manage employee records, and assist with recruitment and onboarding.
- Company: Join a people-first IT maintenance company with a vibrant culture.
- Benefits: Competitive salary, training opportunities, performance bonuses, and fun team events.
- Why this job: Make a real impact in a supportive environment while growing your HR skills.
- Qualifications: Experience in HR administration and strong IT skills required.
- Other info: Dynamic workplace with excellent career growth potential.
The predicted salary is between 28000 - 30000 £ per year.
About NGeneration
NGeneration is a specialist IT Maintenance and Support business, partnering with clients across the hospitality and retail sectors. Our success comes from combining technical expertise with a people-first culture. We are passionate about creating a workplace where employees feel supported, valued, and empowered to thrive. NGeneration also boasts a brand-new 20,000 sq ft HQ facility based in Tipton, in the Midlands, that is the central base for all the company's other activities, such as repairs, support hub (service desk), staging and warehousing. All the 'behind the scenes' staff are based at the HQ location.
The Role
We are looking for a HR Administrator to join our growing business and support the day-to-day delivery of core HR processes. Working closely with the CEO, COO, Director of Operational Services and our Asset Manager and wider leadership team, you will play a key role in ensuring HR administration is accurate, compliant, and well organised. This is a hands-on, varied role ideal for someone with strong HR administration experience who enjoys supporting employees and managers in a busy, fast-moving environment.
Key Responsibilities
- Maintain and update employee records, HR systems, and personnel files
- Support the administration of HR policies, contracts, and documentation
- Manage recruitment administration, including right-to-work checks, offer letters, and contract preparation
- Coordinate onboarding and leaver processes to ensure a smooth employee experience
- Provide first-line HR support for employee and manager queries, escalating where appropriate
- Assist with employee relations processes, including meetings, note-taking, and documentation
- Support absence, holiday, and training records to ensure compliance and accuracy
- Prepare HR reports and data for internal use
- Ensure confidentiality and GDPR compliance at all times
About You
We are looking for someone who is:
- Knowledgeable & credible — confident in employment law and HR best practice
- Trusted & approachable — able to support both employees and managers with sensitive issues
- Organised & methodical — capable of managing multiple HR processes consistently
- Detail-focused — ensuring accuracy in documentation, payroll, and compliance
- Proactive & solutions-driven — someone who spots risks and finds practical ways forward
SALARY: £28,000 to £30,000 per annum depending on qualifications and experience.
JOB TYPE: Full-Time, Permanent
TYPICAL WORKING HOURS: Monday to Friday 9:00 to 17:30 with a 1 Hour break throughout the day. Candidate should be advised that they may have to work different hours as and when required by the business.
OFFICE LOCATION: Vaughan Park, Tipton, DY4 7UJ
Requirements
- Previous experience in an HR Administrator or HR Assistant role
- Good working knowledge of UK HR administration processes and basic employment legislation
- Strong IT skills, particularly Microsoft 365 (Word, Excel, Outlook)
- Excellent written and verbal communication skills
- CIPD Level 3 or 5 (or working towards) preferred, or equivalent practical experience
- High attention to detail and a professional approach to confidentiality
Benefits
- Training: We believe in continuous learning and growth. That’s why we provide training opportunities to enhance your skills and knowledge, empowering you to excel in your career journey with us
- Annual Performance Bonus: We recognize and reward the exceptional contributions of our employees. Based on your performance and achievements, you will be eligible for an annual performance bonus
- Company Events and Team Parties: We believe in fostering a vibrant and collaborative work culture that celebrates our teams' achievements and builds strong bonds between colleagues. Throughout the year, we organise exciting company events, team parties, and team-building activities
HR Administrator / HR Officer in London employer: nGeneration Limited
Contact Detail:
nGeneration Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Administrator / HR Officer in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching NGeneration and its culture. Understand their people-first approach and think about how your skills can contribute to that environment. Tailor your responses to show you’re a great fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on common HR questions and be ready to discuss your experience in detail.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at NGeneration.
We think you need these skills to ace HR Administrator / HR Officer in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR Administrator role. Highlight your relevant experience and skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about HR and how your background makes you a great fit for us. Keep it engaging and personal, so we get a sense of who you are.
Showcase Your Attention to Detail: As an HR Administrator, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at nGeneration Limited
✨Know Your HR Basics
Make sure you brush up on your knowledge of UK HR administration processes and employment legislation. Being able to confidently discuss these topics will show that you're credible and knowledgeable, which is exactly what NGeneration is looking for.
✨Showcase Your Organisational Skills
Prepare examples from your past experience where you've successfully managed multiple HR processes. Highlighting your organisational skills will demonstrate that you can handle the busy, fast-moving environment at NGeneration.
✨Be Ready for Scenario Questions
Expect questions that assess your ability to handle sensitive employee issues. Think of scenarios where you've provided support or resolved conflicts, as this will showcase your trusted and approachable nature.
✨Demonstrate Attention to Detail
Bring along a few examples of your work that required high attention to detail, such as documentation or reports. This will help illustrate your methodical approach and commitment to accuracy, which are crucial for the HR Administrator role.
